Lack of choices with the credit card gateway was disappointing.

My favorite feature is one glance reservations. Being able to see customer, reservation and payment info all in one screen is helpful.

The quick and easy use of shortcut keys, or clicking through menus, either way - too easy. The team at RMS are always very helpful and cheerful.

By switching to RMS we brought our property management software costs down significantly and also increased functionality.

All-rounder PMS Software with fantastic online channel integration and automation.

The experience is excellent, especially when working with the rep in the UK support office - he is always a joy to work with.

Ease of use and quick to enter reservations into the system. Local based product and good support.

As stated above, I find it easy to use and when there has been a problem or something I have needed help with, the service has been great.

The triggered correspondence and ability to send SMS to our in house guests are great features. Some of the reports are very helpful.

If you want reliability, accuracy and performance you need to have the best you can - for us that is RMS.

Clean screen and in and out screen are easy to view and understand what is happening in house. Fairly user friendly and I like how their are multiple ways to do one thing.

The lack of words for symbols/buttons written in the software.

Positive best system that I have ever used just easy to operate.

I like the full integration and triggered Correspondence.

Cost effectiveness and ease of use are what we like most.

Any question has been resolved very easily. I recommend this software.

Excellent system and the service from support staff is 2nd to none - helpful, friendly and most importantly for me patient and responsive.

The Help you actually receive @ the help desk. They are always polite, helpful and follow through with calling you back if need be.

I have very happy with RMS as it meets all my requirements and the support is superior to other channel managers and property management systems.

The layout is very crisp and clean. There have also been some pretty interesting work around processes for our unusual organization.

It is clear and easy to use once set up, the day to day functions are good.

I like the Tariff Manager and ability to pull a variety of reports. My new managers have never worked with it before, but are really impressed by what it can do.

Pos integration is excellent. Customer support is fast and knowledgeable.

Their support crew are the best. We thought our last PMS was good, these guys are a level beyond and it's all included in their package price.

Not being able to tokenize something and pre auth at the same time. Looks bad when swiping guest card twice.

There is nothing that I can condider that I am unhappy with or does not meet my needs.

Integration - easy to use- everything is on one screen for the guest information.

It stays stuck on somewhere in Florida, which is frustrating when you try to tell the weather to a guest.

We operate boutique hotels and are able to save and easily access all guest and account info to provide the highest level of service. Lon in tech support is the best.

Sometimes the software will freeze during checking in our guests which can be frustrated. And I will have to restart the program.

Plenty of features for managing property and freedom to customize settings, including the rate tables and periods. Built-in POS for ancillary transactions with integrated accounting.

When setting up deals etc I get totally lost. Need a manual printed so we can follow steps.

I like the ease of use by the various staff who need to access it - from reservations to reports. I also like being able to get in touch with someone in customer support quickly.

It's also very user-friendly for those taking reservations and the ability to easily take online reservations is great.

Customer service is above expectations and it is easy to understand the whole system however more OTA integrations are essential.

There really are so many options that sometimes I get confused going through them all.

The utilities processing is fantastic on RMS as I can do all costs eg, service availability, usage and sewerage usage with just one process, could not do this with our old system.

I have encountered a few problems that stemmed from the way I set up our system.

Ease of use and price point were the main factors.

Being brand new to teaching summer camps and kids' classes I am grateful to have found Sawyer. They help me to present my brand professionally and they are affordable.

Amazing team and support great notification and follow through.

Sawyer has been a great step toward automation for administration to allow our classes and teachers to stay fully engaged and focused on teaching students.

User friendly platform, responsive and helpful tech team, great features for youth program management.

I am not a big tech person but I found setting up everything on Sawyer to be very straightforward. I have used other scheduling systems in the past and am so happy that I went with Sawyer.

Its easy it’s friendly, great design. The price for what you get is good and the support team is always there for me.

I appreciate that it looks good embedded in my website, and that each activity has an option of a direct link.

Your aren't just a number to this company, but part of their family. Very user friendly, competitive and inexpensive pricing structure compared to other processing out there.

Fantastic, easy to use platform with a responsive tech team.

I love who Sawyer is constantly improving their product to change with the customers needs in our ever changing landscape.

I like that there is no monthly or minimum fee, which is great for small business owners who might only bring in money now and then.

I thought it was beautiful to use and look at and loved the design. I enjoyed the initial on boarding experience.

This was very impactful in our ability to adapt quickly to our customers' needs during the world-wide pandemic. There are reporting features that we find helpful for strategic planning.

Sawyer is the perfect solution for a small business like mine looking for a simple and user friendly program to help book and reserve classes and birthday parties.

I think this is a great product that is easy to change and work with from the backend. I love the customer service help I get as well, truly an amazing product.

The way they address their clients and the way they are deeply out for information (emails of their clients', clients) - they are even sneaky about it.

It's beautiful and it integrates well into my website. It is easy to use on the user's end.

Integration into website is great. Customer service excellent and continued improvements much valued.

This is a very caring company that really cares about their customers. They even sent flowers when they found out we had a newborn.

I had it off on one class but not the other. You could say that my error.

Customer service is great, they respond well and come to you. Price is decent, good record of income.

I'm looking forward to the expansion of the Zapier add-on to automate communications to clients. Customer service is also very responsive and always helpful.

I love that parents have a username and password that saves their information and helps them easily sign up for future events quickly and efficiently. Easy to collect payment and quick deposit times.

I love HiSawyer fresh and professional design. It's exactly what I was looking for for months until I bumped into HiSawyer.

Overall I am happy to have the service. I wish the pages were easier to navigate and there weren't so many steps to go thru to set things up.

I have to say their customer support is outstanding and that was what convinced me to use it.

The features are intuitive and it integrated seamlessly into my Squarespace website. From the customer point of view, the design is attractive and easy to use.

I loved that the graphics were beautiful, and that I was able to add pictures/logos to a presentable page for my families.

I like the process to integrate the parents to the classes.

The widget slows your website down dramatically and the problem has existed for a long time. Customer Service is the major negative with this platform.

Having to set up activities and then add them to the schedule is a bit weird for me.

The bookings / orders feature is a little limited in not displaying current enrolled activities for families who have made changes to their registrations.

Responsive support team. Truly grateful to the visionaries and creators of Sawyer for supporting my small business.

US Dollar

RMS is a global provider of innovative, cloud-based technology solutions for the outdoor hospitality industry. By offering business insights, best practices and user-friendly software, RMS enables campgrounds, National Parks, RV parks, and marinas to increase revenue, optimize operations, and enhance the guest experience. RMS' reservation and property management system offers a full suite of features that can be tailored to each property’s unique needs and goals. RMS has helped thousands of properties capture more reservations, engage with guests and run their business efficiently and profitably. See how RMS can grow with any property and help achieve business success.



LongDescription

Real Time Analytics

Owner Statements

Employee Management

Dynamic Pricing

Utility Billing

User Management

Electronic Payments

Payment Processing

Multi-Channel Management

Price/Margin Management

Permit Management

Online Forms

Partner Portal

Room Inventory

Customizable Reports

Access Controls/Permissions

Data Synchronization

Storage Management

SMS Messaging

Financial Analysis

Reservations Management

Online Registration

Credit Card Processing

Calendar/Reminder System

Spa/Activity Management

Invoice Management

Reviews Management

Transaction History

Attendance Management

Single Property

Attendance Tracking

Communication Management

Customer Accounts

Guest Communications

For Vacation Rentals

Customer Database

Registration Management

Calendar Management

WordPress Integration

Customizable Fields

Room Booking

Guest Experience Management

Geographic Maps

Housekeeping Management

Template Management

Data Import/Export

Promotions Management

Accounting

Customer Support

Email Templates

Multi-Location

Self Service Portal

Booking Notes

Contact Management

Facility Management

Rental Management

Availability Indicator

Opportunity Management

Booking Management

Lead Management

Multi-Currency

Email Marketing

Rate Management

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Guest Check-in/Check-out

Compliance Management

Real Time Data

Performance Metrics

Historical Reporting

Boat Maintenance

Channel Analytics

Channel Management

Site Reservation Management

Third Party Booking

For Campgrounds

Maintenance Management

For Summer Camps

Extended Stay

Site Maps

Partner Management

Marina Management

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Real-Time Updates

Website Integration

Revenue Management

Front Desk Management

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Group Reservations

Web browser (OS agnostic)

Pricing is formulated based on your property. It takes into account the number of sites or slips as well as the number of properties. There is also a one-time fee that is comprised of setup, migration, and training.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

RMS Cloud

In Person

Live Online

Webinars

Documentation

Videos

Sawyer is a cloud-based camp and activity management solution that offers booking and scheduling services for children's after school class providers, camps and events. The solution also offers an online marketplace, where parents can register their children for semester programs and camps. Key features include online registration, an online payment gateway, a parent portal and student management.


Camp and class providers can take booking orders on their website by embedding the Sawyer widget. Once a booking is initiated by a parent, details of the order can be tracked on an online dashboard. The solution also offers an online payment gateway allowing partners to add classes to a virtual cart and checkout. Besides class booking, scheduling and online payment management, the solution offers an online messaging functionality allowing users to communicate with parents and students.  


Additionally, class providers can join the Sawyer community to showcase their offerings on an online marketplace. This allows parents to book classes directly from the Sawyer website.



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