ActivityHero

RATING:

5.0

(7)
Overview

About ActivityHero

SuperHero is a cloud-based camp management solution that offers an online marketplace for camp owners, camper registration, scheduling, attendance and billing functionalities within a suite. It caters to day camps, overnight camps and after-school classes. SuperHero features an online marketplace, where camp providers can list their services. Customers can select from a list of available camps based on filters such as camp duration, location and activities. The product also allows customers to make online payments on the checkout page. SuperHero features promotional campaign tools, which allow users to create and distribute discount coupons and vouchers on the marketplace. If a class or activity is filled, users can also create waitlists for potential customer...

ActivityHero Pricing

Flexible marketing & registration plans for any size business. - $0 upfront for marketing only with per transaction fees for a guaranteed return on ad spend - $99 annual fee for registration software tools for your website

Starting price: 

$99.00 per year

Free trial: 

Available

Free version: 

Available

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ActivityHero Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for ActivityHero

7 Reviews

User Profile

Nicholas

Verified reviewer

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Long time user

PROS

The platform has been easy to use for myself and other employees. We have used Activity Hero for more than 6 years and will continue using. AH is very helpful and provide immediate support whenever I have a question

CONS

Everything has been good, no cons. The only thing I could think of may be, there are some other features I am not familiar with using. But happy with what we use it for with online registration and payment

Vendor Response

It's been a pleasure working with you and your team Nicholas! We're honored to support organizations like yours that teach and inspire kids.

Replied September 2022

Jon

Museums and Institutions, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Effective Solution for Day Camp Registration

ActivityHero provides a terrific platform for processing day camp enrollments and managing registrations during the day-to-day operations.

PROS

ActivityHero was developed from the ground up by a team with exceptional familiarity with day camp operations. We had worked with ActivityHero ten years ago when their product was purely a camp listing service, and were among their launch clients for implementation of online enrollment functionality. We selected ActivityHero from three competing platforms primarily due to the seamless functionality of the platform. Other solutions we looked at were originally developed for activities other than day camp registration and enrollment management, and it showed. The ActivityHero team has always been responsive to our requests for changes, and over the years has faded into the background in the best possible way as it simply exists as an integral part of our day camp operation through every part of the season.

CONS

Implementing tracking codes to enable online promotional campaigns to follow prospects through to the point of registration has been a bit of a process in the past.

Reason for choosing ActivityHero

Superior suitability for day camp use

Vendor Response

We've enjoyed working with you and your team Jon. Your feedback has been extremely helpful, and it's very rewarding for us to be part of your camp's success and growth. Sorry that implementing google analytics tracking wasn't so smooth at first, but we have improved the process and now offer support for google and facebook ads tracking as well.

Replied September 2022

Jennifer

Museums and Institutions, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Best Customer Service Ever!

Overall, I think working with Activity Hero has been a great experience. They are incredibly responsive and quick to help with any concerns or problems that arise. Ultimately for me, the issues have been few and far between - and anything that might've been a bigger problem for us was solved by the incredible support rep we have (shout out to [SENSITIVE CONTENT] !).

PROS

Activity Hero is fairly easy to use and understand once you start with it - but I want to emphasize just how helpful the customer service aspect has been with Activity Hero. We have our own individually assigned representative who we can reach out to whenever we have questions or concerns. Our rep has been fantastic. She is quick to respond, goes above and beyond to offer help, and is so wonderful to interact with. I know that if I ever have any issues I can reach out to our Rep and she is on it. I am so grateful for the personalized care and attention that we receive!

CONS

One of my old cons would have been not having any sort of check-in feature - but AH has taken this in stride and recently created this as part of their software. I think one issue I have found a few times is that the parent who registers their child for camp or program is sometimes erased from that camper's profile - and the secondary parent is the only one who appears. I think it would also be neat if there was an option to print ONLY the approved pick-up list names.

Reason for choosing ActivityHero

I was not involved in the decision making process but I believe we went with AH because more local camps used it than the competitor, and the cost was more manageable .

Vendor Response

Jennifer - We're so happy to hear that our support team has been helpful! We enjoy getting to know our customers so that we can provide more personalized assistance -- we're available by phone, chat or email. Thanks for the feedback on your reporting needs. We will create a pickup list report for you and make sure we show the user who registered the child.

Replied September 2022

Laura

Individual & Family Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2022

Positive Review for ActivityHero

I highly recommend ActivityHero for helping small businesses like mine. They believed in me when I was just an entrepreneur with a wild business idea, and they worked to help me focus my vision. Their tech support has been consistent and timely, and they have proactively contacted me to provide resources. They partnered with me for the last eight years, to grow my business dream into a lucrative reality.

PROS

This software has many features, and I have not explored them all. The ones I use include Registration, Session Management and Payment Reports. Registration is a good feature, with automatic inclusion of Waivers for photo permission and risk acknowledgement.

CONS

In Registration, there is too much redundant information, such as the entire location, each and every day with times listed, ages accepted, etc. This creates much text for each participant, and can clutter the screen. Also, naming sessions is a bit clunky. It's a bit unclear what will appear under which heading, and I often have to "publish" and then edit, as I have not figured out how to view before publishing.

Vendor Response

Thanks for your feedback Laura! We can customize your reports to include the information you want to see. You would see the session information repeated if the report is generated for more than one session, but if you filter down to one session/week, it will eliminate that column from the report. Please contact us for assistance and we'd like to help you make the system as efficient as possible for you!

Replied September 2022

Elise

Education Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Amazing customer service

PROS

ActivityHero's team does such an exemplary job with getting our summer camp organized and setup for the season and I just can’t say enough to thank and convey my appreciation for what they have helped us do. I’m really blown away by such quality commitment and want to say thank you for having the best possible customer service team and registration service. We’re amazed by how much new business comes from ActivityHero's marketing efforts. ActivityHero's email newsletters are key to new customers acquisition, and it's built into the system (no extra work!). Highly recommend their quality services.

CONS

Everything is good! I wish other service providers were of this quality.

Anamika

Education Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

ActivityHero is really a SUPER HERO

PROS

I love ActivityHero's enrollment integration with class promotions. This has become a one stop shop for me since I started using this software. It takes care of sales and marketing, email campaigns, parent communications, payment engine, enrollment platform, reporting and analytics and great customer support. The adoption of this tool help me focus on my core business operations. The customer support is super helpful and prompt. I would recommend this software to anyone looking to take out mundane tasks from you daily business operations. ActivityHero Rocks !!

CONS

They could build a mobile application for parents and customers.

Kathy

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed February 2016

ActivityHero is the Best!

My camp revenue grew 3x last year. The team at ActivityHero helps me figure out the best dates to run camp, and parents think it's easy to use. I'm so glad I started using ActivityHero two years ago. It gives me all the reports and email tools I need to run my camp, plus the ActivityHero website gets me new customers. ActivityHero makes my job easier so I can spend more time doing what I love, being out with the camp kids. I'd recommend it for anyone who wants to grow their business.

Vendor Response

Thanks Kathy! It's been a pleasure working with you, and we know ActivityHero families LOVE your camp :)

Replied February 2016

7 Reviews