About Procare

Procare is a childcare management solution designed for childcare centers, daycare, after-school programs, school districts and child activity centers. Procare’s modular format allows centers to choose the modules they need. The software helps users manage the tracking of family data and accounting, meals, payroll, employee data, activities, payroll, expenses, and attendance. Procare also offers modules that include tuition collection, classroom management, parent engagement, and cloud data hosting.

Procare’s Family Data is the core module of its solution, designed to help automate data collection and administrative tasks. The solution packages include family data, employee data, family accounting, attendance tracker, tuition express and Procare c...


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Supported Operating System(s):

Windows 7, Web browser (OS agnostic), Windows 8, Windows 10

1,192 Reviews of Procare

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(849)

849

4 stars

(286)

286

3 stars

(55)

55

2 stars

(9)

9

1 stars

(6)

6

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1192 results

July 2019

Marlene from Child Dev. Center of Jackson County

Company Size: 11-50 employees

Industry: Consumer Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Great Software for Child Care Centers

We love this program. It provides us with one place to quickly find out so much information. Log-in and see total enrollment, enrollment by classes or ages. Tracks child information without searching through files or looking in multiple places. Tracks employee attendance and any other info you might want to add like: Date of Hire, schedules, vacation time accrued or used, etc. Many things a pre-programed, but you can personalize it yourself or request assistance from a fantastic customer service person. This makes my job so much easier, especially with continual changes to State Day Care Licensing regulations. You do have to enter each child's information when they enroll, but once and it's done. Can update any information with only a few clicks and everyone that you assign a role can see everything.

Pros

Simplicity of use. Saves paperwork. Can be used to create reports. Easily see everyone who is still in the building (children and staff members). Records many different types of information (attendance, immunizations, medicals, state required paperwork, Food Program info for the USDA CACFP, tuition fees, and other misc info.) You can program it to add user specific information such as allergies, restricted pick-up, authorized individuals for pick-up, etc. We even have a door unit that stores fingerprints of authorized individuals for pick-up and then allows the door to unlock for entry.

Cons

W e have had to replace the door unit after someone cracked the screen and someone just chipped the fingerprint reader which may need replaced (it is still working). This is the result of individual user misuse though and not an actual flaw of the program or hardware. There is an annual update fee, but it is well worth the cost for the time and paperwork it saves.

Reasons for Choosing Procare

This product best met our needs, allowed us to personalize it, was not as costly, (didn't have a monthly fee, and was not limited to the number of clients or users. We tried a few others but this was our favorite overall.

February 2020

Tonnya from Stonebriar Preschool Pals

Company Size: 51-200 employees

Industry: Primary/Secondary Education

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2020

Quick and Easy!

I can't tell you how much easier my job is now that we have Procare and Tuition Express! We are able to run our school more efficiently and professionally. I can't believe we operated so long without it!

Pros

This software makes it super easy to email groups of parents. Whether I'm sending a message to the entire school or just one class, customization of my email groups is quick and simple. I can also look up features about specific families within seconds, making my response time to questions extremely fast. I also love the billing features in Tuition Express. I can now post billing with just a few clicks on my keyboard and collect payments with ease. I am promptly alerted when there is a decline and the account is automatically updated, which ensures the accuracy of accounts.

Cons

If there is a con to this software, it would be that when I am emailing a statement to an individual family, I have to copy the email before I click the choice to send a statement. It does not autofill the email address for that family. That's a pretty minor complaint for a really great system!

Reasons for Choosing Procare

Procare Software seemed more user friendly

November 2019

Debbie from Verdigris Childrens Connection

Company Size: 11-50 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

November 2019

Procare for Parents

Procare saves us many hours every week. We do not figure accounts or depend on spreadsheets, or even correct data entry. We do have about 5 parents that like to pay cash, but the other 50 or so families all pay with debit card or auto debit, which automatically posts to their account and updates. It helps us to look professional and current. It is also a great safety feature. Procare has a place for pictures of each child, parent, and anyone the parent authorizes to pick up their children. So we can quickly access who can pick up a child and what they look like. Everyone at my center loves Procare and it improves the quality of my business.

Pros

Our Parents are always impressed that we are set up on a computer system for checking their children in and out. They really enjoy the fingerprint option for the most part. Some of the grandparents and a few parents do not have fingerprints that can be distinguished well enough to use, but they do have the option of using a code. Being able to look at their account, pay their account, and get their receipt emailed to them is just genius. It works perfectly, and requires no time on our part at all. The only thing we do is update the accounts on Monday morning. It truly is a great program for child care centers.

Cons

I would have to say, for the parents that do have to use a code instead of a fingerprint, have to use 2 separate numbers; a code, and a pass code. They get used to it, but at first grumble a bit about it.

Reasons for Choosing Procare

I used Procare at a previous center, so when I became Director of this center almost 3 years ago, one of the first things I did was get approval from the Board to purchase the program.

January 2020

Sherrie from Little Sprout Preschool

Company Size: 2-10 employees

Industry: Primary/Secondary Education

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

3.0

Customer support

1.0

Functionality

5.0

January 2020

Unfortunate investment of time and money

Overall I think the core and idea of procare is beneficial but ONLY if it works. Can't use a product if it is continually locking up.

Pros

This has a great foundation of ideas. Student check in/out, Employee check in/out, billings, time tracking, payroll, general ledger. Truly an all in one for a small preschool. Too good to be true for sure!

Cons

The cloud base software clearly has issues they can not fix. Our check in computers are constantly locking up since the last update in November 2019. After using the same computers and hardware for 5.5 months they ran an update and now problems. We manually key in employees and students often which is time consuming because the computers are locked up at the time parents are picking up or dropping off. Tech support is NONRESPONSIVE to emails and hold times are on average of 35-45 minutes when calling tech support. They said today it is because they are "swamped". That speaks volumes, that means their product ISN'T working. They have been "working on patches to fix this" but in the mean time they have used the excuse it was because I wasn't hard wired to the internet. After the expense of hiring someone to run the wire and hardwire all of the computers they still are locking up. Now Procare support wants me to replace the router because it maybe causing problems. Cutting my losses at this point. A lot of time invested in a software that locks up frequently through out the day. Training is horrible and much of my experience has been self guided. They do have an extensive online resource which is very helpful but yet time consuming as you navigate which article you really need. When training is scheduled it has been late and limited to one function of the software. When asking about other functions you are directed to schedule training for that specifically.

Reasons for Choosing Procare

Because they gave me a discount on my first month so I could use it as a learning month before going live.

Response from Procare Software

Replied January 2020

Sherrie - We're very sorry to hear about on-going issues with the check-in system at your preschool. This appears to be a unique situation and we will work with you individually to resolve it. It's true that January is typically the busiest month for technical support; it can be easier to reach us later in the day (after 2:00 p.m. Pacific) or to email a request to tech@procaresoftware.com. As to training, we are happy to get you whatever help you may need. We will reach out soon to see how we can help.

November 2019

Marja from ST PAUL SCHOOL

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2019

Good child/family management program

My experience has been very good. We were very hesitant after having a bad experience with a program that was recommended after our old program was discontinued. However, Procare was very helpful and suited our needs better.

Pros

It was very easy to set up and is easy to use. It has some great features our previous program did not have. Their support website is great with very useful videos if you're stuck on something or can't figure out how do to so. I used our previous program for 30 years and I was very unsure about starting something new, however, Procare made it very easy as most features were the same or similar.

Cons

I wish there was a better way to print a directory for our families. And I miss being able to print a regular file folder label for children.

Reasons for Choosing Procare

After using Smartcare for a couple of days we realized it was not meeting our needs. It would be a good program for a year-round daycare.