Church Windows Software


 

Church Windows is a hybrid church management solution that helps church administrations manage their day-to-day activities and interactions with followers. The solution offers various modules to the users that include membership, scheduler, donations, accounting and payroll. It can be deployed either on-premise or hosted in the cloud.

Membership features enable church administrators to view and track household and individual records, customize data fields, record interaction notes and create attendance and visitation reports.

Church resources, events, volunteers and rooms are managed and tracked within the scheduling application, while member contributions and giving histories are maintained in the donations module. Church Windows’ accounting module offers fund accounting capabilities with a customizable chart of accounts, recurring transactions, reconciliation and more. The payroll module helps users to manage payroll processes and generate reports on salary history, taxes, allowances, deductions and more.

Support is offered via online videos, workbooks, webinars and customized training sessions.

 

Church Windows - Member profile
 
  • Church Windows - Member profile
    Member profile
  • Church Windows - Record member participation
    Record member participation
  • Church Windows - Calendar
    Calendar
  • Church Windows - Equipment management
    Equipment management
  • Church Windows - Accounting dashboard
    Accounting dashboard
  • Church Windows - Sample donation report
    Sample donation report
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

474 Reviews of Church Windows

 

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Software Advice Reviews (4)
More Reviews (470)

Showing 1-4 of 4

Sharon from Dover Shores BC
Specialty: Christian, Protestant
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Office Administrator

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Overall pretty good software. I didn't like the fact that you had to go out and do payroll in another part of the program.

Pros

Quick to use and customer service is pretty good too. They called you back in a timely manner and were very helpful.

Cons

Too many functions to use to do things. I wish it was a little more simplified to use. You had to go to many places to do things.

Review Source
 
 

Gideon from I.T. Solutions
Specialty: Non-Denominational
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

Quite good software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Using this software to manage our church has been of good use most especially with its attendance feature.

Cons

I have no issue in particular with this software but if considering the integration of biometric for attendance can be developed, it will solve a big issue.

Review Source
 
 

Vicky from Bellpoint United Methodist Church
Specialty: Christian, Protestant
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

6 months of experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Would not recommend Church Windows, especially because of the customer service "call back" issue.

Pros

Seems programmers understand basic "church" use needs. What I like most about the program is the graphics, they are fairing instinctive.

Cons

Customer service is provided only on a "call back" basis. This means whatever/wherever the user was into at the time of question, they must go on with something else while waiting. Many times it's difficult to reinact the event or remember the nuances. Some of the responses by the Customer Services staff only cause greater confusion, i.e. "warning" you of what might happen when you're not going down that path anyway, or not asking whether you use their payroll system before directing you to make a change, etc.

Review Source
 
 

Heather from Cross of Peace Lutheran Church
Specialty: Christian, Protestant

November 2015

November 2015

Wonderful concept, falters in execution

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The designers "get" what a church needs to function efficiently. The finance module is the strongest part of the software package.

Likes Least

Church Windows proved difficult to use when it worked, even for professional IT people in the congregation. Unfortunately it was even worse when we attempted to generate lists such as "6th grade Sunday School Students" or identifying regular givers. People who visited once, years ago, showed up on lists of active members, while many of our most faithful and generous people were left off entirely. We spent hundreds of dollars on a contract for live support, but even the CW support team was unable to get the program to function correctly.

Recommendations

Request a full trial run before investing in Church Windows. COmpare and contrast with other available church management programs.

 
 
 
Showing 1-20 of 470

Ann from First Christian Church of Corvallis, OR
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Great fund accounting program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is easy to learn the basics and really lets you account for money in the wide kind of funds that churches and other non-profits need. It is easy to find and fix errors and yet they can be seen so that you can't falsify records. The payroll program goes over to the accounting program really easily and the person doing donations can send a transfer notice to the accounting folks.

Cons

Seems like there are lots of steps before you can print a report.

Review Source: Capterra
 

GINGER from CHRIST LUTHERAN CHURCH
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

CHRIST LUTHERAN CHURCH (ME, GINGER, OFFICE ADMINISTRATOR)

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Your customer service reps are quick to respond, knowledgable and most of all, PATIENT.

Pros

It is very user friendly and easy to learn and navigate.

Cons

Nothing, at all.

Review Source: Capterra
 

Patricia from North Port Community UCC
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Church Windows fan

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

We adore Church Windows. Their support staff is great and are always helpful and willing to take the time to work through whatever it is we need. They respond promptly and are always friendly and courteous. Best choice our church made.

Pros

I have been using this program for 17+ years. It meets the needs our our small church and is easy to use.

Cons

When updates occur, it is sometimes difficult to navigate through some of the new changes, but eventually get the hang of it. Change is always hard.

Review Source: Capterra
 


December 2018

December 2018

The Truth About Church Windows

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Like with any program you need to take the time to master the program. Truthfully I came into a situation where this software was already being used and not used very efficiently. After restructuring and retraining the team and learning the system CW has certainly proven to be more efficient but some steps should be a little easier to get to. Customer support is Great!

Pros

Church Windows is a decent Software program if you take the time to Master the program itself.

Cons

Sometimes its not very forgiving and thus its easy to make mistakes. The Steps to take for reports can be somewhat lengthy

Review Source: Capterra
 

Staci from St. Pauls Lutheran Church
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Church Windows Software Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Sometimes it is a little hard to access certain areas of a module if I am new to using an upgraded version.

Pros

Usually easy to use once there is accequate training to use the software.

Cons

Sometimes it would be easier to access the software if I could access it from another computer with online accessibility.

Review Source: Capterra
 

David from Blue Ridge Community Church, Forest VA
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Church Windows Software has great features but could use a face lift

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

When I used This software I was shocked at how many features I was getting. They really have tried to help manage everything they could when it comes to church accounting and keeping track of membership and such.

Cons

I am huge on how a software looks and feels and this software just fell flat. It looks and feels dated and ultimately not close to its competitors in this regards. It may have some great features but it needs to continue to modernize.

Review Source: Capterra
 

Patricia from Church
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Not very happy with the program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Fortunately, I only have to use the program on a rare occasion. So I can really only say that it needs to be brought into the 2010's usablity realm at the very least. It looks like and acts like the last update was in 2006

Pros

Phone support is prompt. They call back very quickly.

Cons

This is one of the most non-user friendly program I have ever had to use. It is difficult to navigate and to select what you need takes way longer than it should. I have used other church programs and hope we switch soon.

Review Source: Capterra

  Response: Computer Helper Publishing, Computer Helper Publishing

Date: December 2018

December 2018

 

Wendy,

We truly appreciate your feedback about Church Windows Software, thank you!

Church Windows, like other programs, will generate errors from time to time, however, you should not be getting errors regularly. We encourage you to call Church Windows Support at 800-533-5227 for assistance in figuring out why you're having problems and getting errors.

If you have a recent version of Church Windows, you can choose which information columns you want to see on the reports. Our support techs are happy to help with that too. Or you will find free videos at the Support Center on our website for here: https://churchwindows.com/support/.

Our techs are happy to assist in trying to resolve all the concerns and problems you have with Church Windows.

We hope to hear from you.

Thank you,
Church Windows Support

 

Judy from Baton Baptist Church
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Church Windows Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has been good.

Pros

Things I like about this software is it user friendly. It contains topics that are church relevant and makes it easy for me to keep up with information that is needed. The payroll is really easy to use.

Cons

Basically it is a good program however the thing I like least is sometimes I feel like the program takes you so far and then you are expected to figure out how to integrate with word. Well when the service tech states I can't help because it is a going to word I am thinking why have it if you are unable to help me integrate the two. Example I was trying to create a custom report. I was told could be done but I would have to figure out how to integrate. Also, I wanted to print envelopes and again I was told could be done but I would have to figure how to convert from notepad which the software took it to however it went no further. When I called a tech again we don't help with word. Needless to say I am still printing labels. The basic program is good.

Review Source: Capterra
 

Melva from St. Timothy Lutheran Churh
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Valuable tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I do like it, however I have found the reports somewhat frustrating.

Pros

It can store a lot of information that can be very valuable.

Cons

Some of the reports are not easy to gather together

Review Source: Capterra
 

Sarah from Sapulpa First United Methodist
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Office Administrator-Usage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall, my experience with Church Windows is not very good. I have problems with the program all the time and it is not user friendly.

Pros

I like the ability to send out mass emails as well as the search function in membership

Cons

I do not like the slowness of the software and how difficult it is to create new label formats as well as exporting information into different files.

Review Source: Capterra
 


November 2018

November 2018

Church windows

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use for most functions with the exception of reporting.

Cons

Reporting seems very difficult, it is hard to figure out how to input info to pull the reports needed.

Review Source: Capterra
 

Sindy from All Saints Episcopal Church
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

My Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Support system is very good for the most part. Problems that are usually easily solved.

Cons

Communication within support department sometimes is not complete. techs will suggest repeating steps that I have already tried and/or the4y have recommended or. tried already which slows everything down.

Review Source: Capterra
 

Karen from Grand Avenue UMC
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Church Windows Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Payroll is the most user friendly and I am still learning new things on all of the other parts of CW. Overall I believe you all are doing a good job and am impressed with the willingness to hear feedback and working improvements from it.

Pros

Customer Service and ease of remote access.

Cons

They way you build reports should be simplified. It seems like you have to rename each report. It gets confusing for some of the people your working with. It would be nice to have a 3-5 day hands on training secession at least once or twice a year in a central location in or around Arkansas. It would make it easier to learn for those of us whom have busy offices with lots of distractions interfering with the webinars and going online afterwards and not being able to ask questions.

Review Source: Capterra
 

amber from First United Methodist Church
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Church Windows Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love this program! It is very helpful when adding so many members to it and helps with organizing

Pros

It is very easy to work with and very useful for the job i do daily.

Cons

adding people to each category can be difficult if they are already in another one as well.

Review Source: Capterra
 

Melissa from Trinity Lutheran Church
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

All in one place, easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is useful and provides the information needed to our church body for review.

Pros

The tutorials that help users to complete tasks and the workbooks to help as well. It is user friendly if you understand accounting procedures.

Cons

Not being able to find things and not finding the reports I need or would like for some tasks

Review Source: Capterra
 

Robin from Waterbrook Bible Fellowship
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Review of Church Windows

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Overall it is pretty good

Pros

can move around with ease most of the time.

Cons

Have to click print 4 times when printing reports and donations

Review Source: Capterra
 

Beth from Bethel Congregational United Church of Christ
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Church Windows

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that it integrates with our donors and financial system. The integration of the various modules makes it seamless. The new upgrades to the membership module have been helpful and resolved a number of the complaints we had with that module.

Cons

It glitches at times. It is not intuitive although the help videos are excellent as well as the phone support. On the financial module, you can't choose whether you are running on an accrual basis or a cash basis. The system is set up for accrual based accounting only.

Review Source: Capterra
 

Kari from First Christian Church
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Great Program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the ease of use. This program offers an efficient way to keep all financial records and pull up financial reports when needed. If I need to look up an expenditure or vendor from 3 years ago, it is so easy.

Cons

There really isn't anything that I don't like. I have recommended this program to a couple other churches.

Review Source: Capterra
 

Julie from Hope Reformed Presbyterian Church
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Happy with Church Windows

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use Church Windows to maintain our church attender database, keep attendance records and track donations. Weekly reports are very important and Church Windows allows us to create custom reports that work well with our needs.

Pros

I like the functionality of Church Windows. I appreciate having a good amount of preset fields and reports but also having the ability to create fields and customize reports to exactly what we need.

Cons

With the new re-write of the software, some parts of it are slightly more cumbersome and take an extra step or two. But I realize that is most likely necessary in order to provide the versatility of the program so I'm willing to work with it.

Review Source: Capterra
 

SRah from Trinity
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Takes time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Takes time to learn, even with guidez

Pros

easy to compare donations and Pledges with Prior years

Cons

We do not use the accounting portion of the software. There is some functionality in donations that appears tied to proper accounting, which makes correcting errors, once posted, quite difficult.

Review Source: Capterra
 
 
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