Church Windows vs Neon CRM

RATING:

4.3

(959)

Church Windows has 959 reviews and a rating of 4.35 / 5 stars vs Neon CRM which has 543 reviews and a rating of 4.37 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (959)
4.4 (543)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
November 8, 2023
February 6, 2024
Pros/Cons
  • Pros

  • This software is very user friendly. Customer support is awesome.
  • It's pretty easy to navigate once you've played around with the software. I love that they offer free learning sessions each month- that is definitely a plus.
  • Cons

  • Difficult to maintain accurate and consistent data when database structure is so complex.
  • I do not like how things are a little confusing to access. Some of the reports are hard to navigate and get the correct information on the reports, or make it how I need it.
Read all user reviews
  • Pros

  • Great event and email integration allows an easily manageable database.
  • Easy to use and more affordable than other similar products.
  • Cons

  • Householding support with regards to donations roll-up is very poor.
  • The inability to email registrants for an event from the event registration page is unfortunate.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
$
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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos