About One Church

One Church is a cloud-based church management solution suitable for businesses of all sizes. It helps ministries reach out to their local communities and manage daily operations such as donations, events, volunteers and more. Key features include people management, volunteer scheduling, kids check-in, text messaging, workflow creation and calendar management.

One Church provides a member portal that allows members to manage their profiles, giving history, contact preferences and small groups. Users can also set recurring donations and sign up for church events. The solution can send text messages through the system to inform members about upcoming events.

One Church provides support for multiple campuses and allows users to view data for all campuses ...


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Supported Operating System(s):

Web browser (OS agnostic)

38 Reviews of One Church

Average User Ratings

Overall

4.84 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(32)

32

4 stars

(6)

6

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 38 results

January 2019

Danielle from Grace Church

Verified Reviewer

Company Size: 51-200 employees

Industry: Religious Institutions

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2019

A Truly Customer-Focused Company and Solution

OneChurch has helped us streamline our calendar, support services, metrics, and people care like no other. The texting and email features are wonderful and save us tons of time and money. The workflows in OneChurch are amazing - they help us keep on top of people and not let them fall through the cracks. It's an amazing system that truly puts people and experience first.

Pros

First of all, the design is beautiful. It doesn't look like a database (from the back-end or user interface). In addition, the customer support is like nothing I have ever experienced before. The hands on, immediate responses are always helpful and patient. And the company is QUICK to address issues/fix bugs. It is very user friendly. We never get questions where users are confused like we did with our old system.

Cons

If there was anything, I would say the lack of customization for hard coded labels. For example, we are a multi-site church and call our spaces "locations" or "sites." OneChurch only uses the word "campus." That would be the same with any software like this, though.

August 2020

Adrian from Calvary Chapel Miami

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Exceeded our expectations!

In all aspects we have been very pleased with One Church. The team that did the setup, intergration we impressed, the accounting dept. loves it, the event organizers have given very positive feedback, and the church body is very happy and quickly started to use it. Their customer services is excellent. They always respond quickly and with solutions.

Pros

It has met and surpassed our expectations. This software has stepped up our game in communication to the church body, ease of use, streamlined and simplified our work on the back end. We went from using about 5 or more different services to just One Church Software. It has reduced the cost and really made it so much easier for us, while at the same time improving the appearance, ease of use, and clarity for the users. We are able to get our teachings to the church body faster, easier, and more professionally looking through the app. Handle our events, receive tithes and offering, send texts and emails, and much more..

Cons

It doesn't make me my espresso coffee in the morning? In all honestly and joking aside, the administration, accounting and the the church body is very happy with our choice to use One Church Software. We wish we of known and started to use them sooner.

Reasons for Choosing One Church

Their response was always fast! They answered and surpassed any other company in customer support. It combined over 5 other products we were using into one and made the overall experience better. It extremely user friendly on the back end, as well as the front end for the congregation. It reduced costs. We wanted a better system to keep in communication with the church at large. We weren't looking for this, but it made it even better was that it comes with an app, and web integration. The financial reports were very thorough, which was a must for us.

January 2019

Brittney from Grace Church

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

Functionality

4.0

January 2019

Constant Improvements Make this a Must Have for Large Churches

It has been great to combine 2-3 programs into one with One Church. We no longer have to have seperate software for scheduling events, recording data, etc. I love that everything is one place. Also, I can't emphasize enough how fantastic customer support is.

Pros

Customer support is incredible. They will work with you to make features more intuitive and they respond immediately.

Cons

There are some little quirks here and there that can be unfriendly to a user but the developer is always improving features.

February 2020

Judy from St. Andrew's Anglican Church

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Feature-rich software and amazing customer service!

After extensive testing of online content management systems for churches, we selected One Church Software for our online Member Connection. Their 14-day free trial allowed us to test the system with our own data in real time. That, along with their responsiveness to our needs — even going so far as to implement one feature request before even knowing if were actually going to sign on with them — solidified our decision. The cost of One Church Software is among the lowest we’ve seen for similar systems, and comes packaged with an online giving platform. We love that donors can opt to help cover the processing fees, and are finding that they actually do! While the cost and fees are very reasonable, that wasn’t our only consideration. One Church Software is feature-rich, and ticked most all of the boxes on our wish list. The platform includes events with room and resource scheduling, custom forms, groups functionality, volunteer scheduling with automated reminders, query-based reports, group and individual email, and text capabilities. One Church's customer service is amazing. Both [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] have been more than willing to spend whatever time it takes to walk us through things we need help with, and are extremely responsive to feature requests and recommendations. They are frequently updating the software and adding new features.

Pros

One Church allows us to integrate our membership and giving records, while giving our members the ability to easily update information about themselves and their family, access their giving records online, and communicate with fellow church members through email and discussions. Privacy settings and permissions are robust. Our users are finding the interface to be fairly intuitive. One Church's customer service is top-notch, and their online chat support is fast, efficient, and thorough.

Cons

We like most everything about it so far! The only downside — and it's not that much of a downside — is that there are so many features that it takes some time to get up to speed on them all. We'd love to add the automation component, but have decided to wait on that for awhile until we've mastered the other included features.

Reasons for Choosing One Church

The ability to get hands-on with the software with a free, 14-day trial — on our own, with our own data — contributed greatly to our decision to go with One Church. We also appreciated their pre-sales customer service, and the fact that the cost is very reasonable for everything that comes packaged with the software. We also liked the tiered pricing that is based on actual users, rather than average Sunday attendance or total membership.

January 2020

Raymond from Unitarian Universalist Community Church

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2020

OneChurch Is Feature Rich

This system takes the centralized database on one PC controlled by a few people and puts it in the cloud. This let's the end-user update their own profile(s), add or delete methods for making contributions, download their giving history in real-time when they need or want it, sign-up to volunteer and have a system send them a reminder of when they are needed, and seeing the entire events calendar in one place - on each users dashboard is a wonderful combination of features. Once this system is fully operational and we have buy-in from a majority of the church - the systems will operate themselves and free the staff and volunteers to do more important jobs.

Pros

Great customer support - phone, chat, online training resources, and one-on-one online training. The end-user interface and the ability for end-users to sign-in with Google or Facebook. The system is customizable - system colors, logos, gender terms, pro-nouns used or not used, marriage and partnerships for same-sex couples and the ability to add items and terms to user profiles is a wonderful feature. All the pre-formatted settings and customizations are searchable for creating rich and robust reports. Dashboards for the People and Contribution sections are customizable and easy to review and use. You can have contacts that do not count against your active user counts. This great for registering guest that attend services or other functions and tracking their progress towards regular attendance and membership. It is also great for when you have one adult person in a family that attends, but you want to add their other adult family members for an emergency contact, etc... The Dashboard is very informative. It tells a user wheat they need to do if they are assigned a responsibility. It shows their events that they have either organized, signed-up to attend, or a group they have ammeting for. It also shows the opportunities that they have sign-up to volunteer for.

Cons

The initial set-up. With so many options it was easy to get lost in the minutia of set-up. There are no pre-set user permissions profiles other than SuperUser. This makes it hard to create users from scratch. Having a few preset user permissions profile templates would make set-up and trial usage easier. Also, if a saved user permissions profile template is used and applied to a user, the template name is not saved as part of the users profile to reflect the type of user they currently are. Additionally, if you add or delete a feature setting from a saved profile template and update the template it does not make those changes to the current users of the saved profile. You have to re-apply the saved profile with the new changes to the existing users, if you can remember who has what profile setting and which version.

Reasons for Choosing One Church

Price, Customization, Events feature that allowed room reservations. Room reservations is not often found built-in to a program. It is either an add on ($$$) or another program all together.