Servant Keeper vs TouchPoint

RATING:

4.6

(687)

Servant Keeper has 687 reviews and a rating of 4.64 / 5 stars vs TouchPoint which has 242 reviews and a rating of 4.31 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (687)
4.3 (242)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 2, 2024
June 15, 2023
Pros/Cons
  • Pros

  • Servant keeper does a great job like most church data management softwares at helping integrate all of your needs into one program.
  • Several weeks ago, I spoke with someone on the help desk and she was very pleasant, one of the only times, I have experienced such a delightful experience.
  • Cons

  • An extra step isn't bad when I'm only doing a few changes. But, with many changes it is frustrating.
  • Very limited functionality. Especially with the search functions.
Read all user reviews
  • Pros

  • Ability to send and track mass emails. Great for organizing church members.
  • So glad someone recommended TouchPoint to us. It is the best option we found and the pricing is VERY reasonable.
  • Cons

  • The only negative is that some of the features can sometimes be difficult for some people to understand how to use them.
  • The formatting of e-mails, especially with images, is limited.
Read all user reviews
Pricing Range
$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos