SIMS, gradebooks, lesson plans, enrollment/billing....it does it all!

The design of the product makes it easy to learn and use. The Gradelink team is super responsive both when you reach out, and they take customer suggestions for added funtionality seriously. Gradelink upgrades its product regularly with useful features. What you get for their price point cannot be beat by other SIMS products. I had a school full of reluctant users when we adopted Gradelink, and now I have a school full of rabid fans!

I cannot think of a single thing. Even their online help is good, and I am NOT a fan of most online help areas!

Experience has been good. Customer service is excellent - respond usually in the same day, even when I am on the East Coast and they are at West.

It is very user friendly and covers everything we need. I like that you can easily correct issues in the finance area. Email and text messages are easy to set up and send out. I still have things to learn about some of the finer points - reports etc.

Some reports under financials can get quit lenthly. Wish it was on fewer pages etc. especially when running statement by category.

I am able to keep all of the information about my students and their grades in one easy-to-use, integrated platform. Since this was my first year working with a school and my first year using Gradelink, I had to learn quickly so I could stay ahead of the game while teaching the staff, parents, and students to use it as well. Gradelink was easy to understand, for the most part, and the support staff were easy to work with when I couldn't understand quick enough. I would recommend making more quality training videos to make your product easier to use and more professional feeling.

I like the shared family information, that parents can look at all of their children's grades in all of their classes under one login. I like the ease of communicating with one class or one grade level without having to create my own email groups. I like being able to change and manipulate the reports to our school's needs. I love the helpfulness of customer support and totally appreciate the fact that they stand with us in trying to understand how to make it work for us instead of being short on patience or frustrated with my inexperience.

I still haven't figured out how to end up with one English Literatue and Composition grade that incapsulates literature, writing, vocabulary and spelling classes with their different teachers into one final grade for the report card. As our school grows it would be helpful to have that as part of the program instead of the round about way I am doing it currently.

It's fairly easy to use and the customer service reps are very quick to respond and helpful.

Some functions are tedious to set up or correct. Sometimes it is a challenge to send correctly formatted emails through SmartSend.

Gradelink makes our job that much easier.

I chose Gradelink for our school because the basic system had so many components. Other SIS's I researched charged per component. Smartsend Pro makes communication easy. We added the online payment integration for incidentals. Gradelink allows for the flexibility to fit the needs of my school.

Adding on or starting up a new feature and/or personaliztion of the product can sometimes be time consuming.

Excellent, we were very happy with it

The software is fully featured, and offers a lot of bells-and-whistles within the basic package (attendance, grades, email messaging, discipline, GPA, reports, report-cards generation, contact info, emergency info, medical records info etc.). For a moderate price, you can add a few more features (e.g. unlimited text messaging, parent/student registration etc). The platform is very intuitive and allows a lot of customization (grade periods, grade scale, weighted grading, own discipline and attendance system etc). Support is well rounded, with a lot of online instructional materials (video and text) and phone support is very responsive. Another nice thing is that you can open simultaneously several accounts (admin, teacher, etc) in the same browser, and it has good security measures (accounts can be blocked by admin, you know who signed last and when, accounts get locked after third wrong singnin attempt etc).

The overall aspect is outdated, the colors are bleak, the whole system looks old school. Also, it behaves weirdly when averaging periods and grades (sometimes), you don't know exactly how it's done.

I have been very satisfied with Gradelink, from usability to customer service when there is a question or concern. The staff is always polite and efficient. I would like to see some of the"extras" included in our package, simply from a budgetary perspective. We are a little school, your tuition/fees program looks excellent, I would like to see if it more effective that what we are using now. I highly recommend Gradelink and have spoken to other administrators about our success with the program.

I needed a program that would be easy to implement, easy to use, and affordable. After reviewing a number of SIS programs, Gradelink met the needs of the school. Having the program for five years I have found new staff members are able to jump in quickly, parents love the ease of communication and availability of attendance, grades, and comments concerning their children. We also use the "news" page to keep parents up to date with reminders and current events. I use the program for snow cancellation and delays, as well as blast informational emails to our community, including alumni.

There are still a couple of pieces of information that take me time to access, including a quick attendance report on an individual student or a readable transcript that is inclusive of attendance, but a part of that might be my lack of knowledge. Customer service has been excellent in helping us customize report cards, something we could not do independently. Some of the staff is still reluctant to use the planning program to its full capacity, I'm not sure if there is an overarching reason or merely a comfortability learning curve.

We've solved communication problems and group texting as well as phone calls with the program. Our overall experience has been positive. Gradelink has been very responsive to any concerns we have had.

Gradelink has been user friendly and provides us with all that we need to store our student information and communicate with our families at a reasonable price. The customer service has been great. It is easy for us to call and get help if we get confused or don't understand an aspect of the program. We do not need to set aside days to do teacher training. The program is simple enough that brief training sessions and video links are all we need to train new teachers. Ease of enrollment and re-enrollment are nice as well.

At times, I would like more features, such as digital sign in for our preschool and aftercare. They have a program for that, but it is not what we need, so we will wait patiently for the program to be perfected! :) When parents enroll, we have found that they can skip certain answers by just putting in a space or a letter, for example. We would like for that feature to some how be fixed.

We love their customer service. They are pretty prompt. Overall, we have been very happy with the service. Our only motivation to every consider switching SISystems is so that our data can export much easier.

I like that it's difficult to permanently make an error. Most things are easily correctable should someone accidentally make a change that they didn't mean to make. It is user friendly.

The data doesn't easily export to other systems/apps. It has to be edited each time data is exported. I also wish all the reports were completely customizable, meaning I would like to be able to choose exactly what data I need for a report to export.

This software is an amazing database for keeping student records. It is highly customizable and there are endless fantastic features for teachers when it comes to lesson planning and class management.

Not all schools are grade schools. The ability to change the verbiage of “parents” to something else would be helpful. It is also challenging to use the progress report feature because our school does not have “Terms”. Students come and go all year and have different program lengths. This makes for difficult reporting with the features Gradelink has. Lastly, there is not a way to quickly copy a class and bring all existing assignments with it.

So far this has been the easiest program to use out of all the others we have tried over the years and by far the most budget friendly!

I like how customizable this program is. We are a tiny school that is self-paced and year-round. It seemed like we could not find a product that checked all of our boxes.

I wish that users could have multiple roles. I have a teacher who is also an administrator. We had to create two accounts for him.

Overall I like GL. Customer Service is very responsive.

It's very easy to get information from GL into Excel where it can be manipulated. GL accepts a lot of information, and it's easy to update.

Navigation is really not intuitive. Information is compartmentalized and difficult to access. To change a student's attendance, instead of just looking up the student, I have to go look up the student's homeroom, then go to Attendance and find that homeroom, and change it there. I can't look at all of a student's attendance in Student module--I have to go to Administrator Reports, and do Custom Attendance. Teachers cannot see a lot of the information on a student for no reason that I've been able to discern.

Very positive. This is our first proper school management system and I am cannot recommend enough how impressed I am with the system and what it provides.

I always look for software that is intuitive and easy to pick-up and use. I found this to be the case with Gradelink. They provide an excellent Customer service to help get started and throughout the process of learning how to use the software as well as ongoing customer service.

As we are located outside of the US, organizing a way to pay the setup fee and annual fee took some time to sort out. This was eventually resolved.

Not only has this software streamlined our grading and transcripting process, but it allows us to keep parents informed of students' academic progress, as well as school events in an easy and seamless fashion.

I do enjoy this software immensely! It has a lot of great features, which meld together seamlessly. I have used this software both as a guidance counselor with full admin privileges, and as a teacher. It is easily accessible to parents, and allows teachers to keep parents informed on a daily basis. The platform appears to be solid, and I don't have random "grade changes" while I'm not looking! I've listed four small issues below. When these are fixed, it will be fairly close to perfect, and I will be able to give it five stars all around. As with any multiple-feature computer program, there is a learning curve. Customer support is always there and willing to talk to us.

1. We cannot set up grading differently for middle school and high school. (We would like 25% per quarter, 10% exam for middle school, 40/40/20 for high school.) 2. We cannot easily select out parent vs. student e-mail in the Communicate section. 3. I would like to ability to write a comment on a transcript that is neither a test nor an award. 4. I would like to have the ability to print out a grade level of transcript. Specifying graduation year rather than grade level would be fine.

At this point I am realizing what a blessing Gradelink is for sending grades in to GA Futures! It has taken a while to iron out the problems, and my learning curve has been tough, but when I get it figured out, it will be a blessing and so much faster. Looking around in Gradelink to find answers for my questions has been a helpful experience because I can see so many other things we can work on in Gradelink to make the office work easier! I have always been impressed with Gradelink, and I look forward to learning more!

My favorite things about Gradelink include no more averaging grades at the end of a term, knowing student grades at a glance, not as many parent questions because they can look in Gradelink, fewer upset parents because they can see conduct issues in Gradelink, the ease of printing report cards, the ease of producing transcripts for high school students, and the speed of getting transcripts ready for students who have already graduated. I am really impressed with Gradelink, and I wonder what I did without it all those years when I first started teaching!

My least favorite thing about Gradelink is the lesson plan set-up. I tried to use it, but it was difficult if I needed to look at something in the grade section, then tried to transition to the lesson plans again. It was also difficult to go from the actual lesson plans to the homework section.

Gradelink makes our operation completely automated and allows to admin to access student information efficiently. The less paper in our work environment the better.

This software allows our admin and teachers to work smarter not harder. The the software is utilized the easier it becomes to start a new school year because so much info carries over. The information that parents and students have is presented differently because each user has a different goal for using the software. Gradelink makes it easy to integrate all aspects of the education environment into one easy to use vehicle.

The software does not allow users to edit and input their own personal information. There fore keeping up on ever-changing hone numbers and even teacher info is a challenge. The information from previous years is not as easy to access. It is accessible though.

I really do love working with Gradelink and if I ever have a question, I rarely wait online long for assistance. I always get help, and the call center is very friendly.

Love that we can mass email, individuals or whole grades. Gradelink is user friendly, everything is in one place. There are a lot of tools that parents can use to access grades, assignments, teacher's pages, and now we've set it up for discipline. (instead of using a separate program) Parents also have input on community service hours, we can add ACT/SAT scores to transcripts, too.

That the "Not Re-enrolled" button doesn't work. It just gives all students, instead of the ones not re-enrolled. Teachers not having the ability to send a text for their classes. - So, they have to use "Remind"

I love anytime I have a issue with classes, schedules, transcripts or even just a general question, I can contact [sensitive content hidden] at Gradelink and he helps me through anything I need at any given time day or night! He replies back immediately and always saves the day! He is beyond one of the kindest and sweetest representative always helping our school with anything we need!

I love anytime I have a issue with classes, schedules, transcripts or even just a general question, I can contact [sensitive content hidden] at Gradelink and he helps me through anything I need at any given time day or night! He replies back immediately and always saves the day! He is beyond one of the kindest and sweetest representative always helping our school with anything we need!

I like everything about Gradelink I feel it is very easy to use and not complicated to understand. [sensitive content hidden] at Gradelink sends us videos that are so easy to understand plus he is always available to help when we need anything!! I feel like [sensitive content hidden] is key to your company’s success at Gradelink!! He goes above and beyond to always help with anything we need!

My overall experience has been great, except for their support network. When I get certain people, my help is AMAZING and fast. Recently, I either get no response from Gradelink or, when I do get a response, they don't seem to understand how to fix my problem. It is 50/50 at this point. If Gradelink would have better call support, I would be the happiest customer they have. Gradelink really does a great job.

I love a majority of everything that Gradelink has to offer. Too many wonderful things to mention.

Little things like the fact that we are unable to put the student's address on report cards, etc. A lot of little things like that. Those little things seem like they should already be options for the database, but they are not. These little things do not really disappoint me enough to not love Gradelink.

My overall experience with Gradelink SIS has been outstanding. The product is well-designed and relatively easy to use, providing that the user(s) have some degree of technical facility. I also believe that the product, in the scheme of today's electronic grading data systems, is a bargain for the quality of the program design and what the program offers to users.

Gradelink provides me the opportunity to manage the daily data of the school program which I supervise. Everything that I need to do in my position, including attendance, grades, class listings, and report cards, is provided within the realm of this program.

I wish that Gradelink provided 24/7 support services. As I am located on the East Coast and Gradelink is located on the West Coast, there is a 3 hour time difference between my location and Gradelink's offices. Gradelink does offer customer support each morning beginning at 6:30 AM Pacific time. However, that means that I have to wait until 9:30 AM EDT until I can call for support. Many times, I cannot get an answer, which means that I have to leave a message with the hope of a return call. I think, then, that the one area that Gradelink needs to work on is the providing better technical support.

Being able to communicate quickly with the parents and staff is one of the best features of Gradelink. I can reach out to one person, a specific class or the entire school using emails, text or a phone message. We save paper by not having to print our report cards or progress reports for parents since they are accessible to them online.

Gradelink is so easy to use on a daily basis. I refer to it often to record student attendance, look up phone numbers, and check on student information. It is also great for sending messages to parents by email, phone or text. Customer service is wonderful. Whenever we encounter a problem, which is rare, they are always to quick to resolve the issue. Parents are able to access their child's grades on a daily basis to see how they are doing instead of waiting for a report cards or meeting with the teacher.

Some applications take several steps to enter the data. I wish is could be more streamlined.. There are a lot of reports available so it can be confusing at times to determine which is the one I need.

This is the first SIS that I have used formally, and I know there are more expensive, more robust systems out there, but I really believe that Gradelink meets all of our needs at a very affordable price. Some more bells and whistles may be nice, but they aren't really necessary.

One of the things I appreciate most about Gradelink SIS is it's customer service! Whenever I run into trouble they're always there to help point me in the right direction or fix the problem...though it's most often the former!

There are some reporting features and the ability to email a single financial statement without downloading first that would be helpful, but the feature I like least is the teacher/school news pages. It would be helpful if it had more formatting capabilities with photos, shapes and text boxes.

When we have had issues with Gradelink, their team immediately takes care of the issue. There are tweaks over the years we have made and they have been very accomodating.

[sensitive content hidden] met with me recently through Zoom to show better ways our website can be effective. I appreciated the time he spent showing ways to help parents know what we are about.

Report cards do not always turn out the way we want them. It still needs a little more tweaking.

Great program and can't be beat for the price.

They have the best tech support of any program I have used. The setup and installation were also really easy with their help. The training video and help section are excellent. It is very user friendly and affordable for small schools. Notable: Teacher Pages which have been very Covid Friendly, great report section and parent friendly app. We really like the ease of keeping track of service hours.

The are constantly improving. One of my recent complaints was in regards to Google Classroom integration, but they fixed that. Next looking forward to the calendar integration. I am still not crazy about their Lesson Plan section for elementary, but that is an easy workaround. It is great for older grade classes though.