YouTube

RATING:

4.8

(699)

About YouTube

YouTube is a web-based video platform that enables individuals, bloggers and enterprises to discover, host and share audio and videos on a centralized hub. Video creators can create a YouTube channel to upload content, subscribe to other channels, create playlists and post comments on videos posted by other community members. It offers YouTube Advertising, which allows businesses to create campaigns in multiple formats including skippable/non-skippable video ads, bumper ads and overlay ads. Marketers can utilize measurement tools to track performance on goals and advertisements. Additionally, it provides YouTube Kids, which enables caregivers to control and personalize kids’ online experience by limiting screen time, flagging inappropriate content, blocking videos or ...

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YouTube Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for YouTube

1 - 5 of 697 Reviews

User Profile

Revanth

Verified reviewer

Information Technology and Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2022

Top and Best Platform for Video sharing and Steaming

YouTube experience was amazing, from uploading new videos to live streaming. It help companies to reach wider audience for their specific niche. Live streaming is like free Webinars, just sharing the link is enough, customers or audience are very familiar with how YouTube works, so it helped us a lot to save time for explaining things like how to join, which platform to join, how to interact with streaming person and more. User experience was just top notch, everything works smoothly with no issues.

PROS

YouTube is an excellent platform for both large Firms and small creators, to showcase their new or unique ideas to ever increasing audience. YouTube has so much userbase, that videos easily gets large amount of views. To meet this requirement their are also a wide variety of consistent YouTube creators who fullfill all the searches in YouTube. Businesses have been getting many customers from running Ads in YouTube. More the audience or views, more will the chances of getting leads or sales. One of the biggest advantage is YouTube is free. If I continue to explain more the list will be too much, So I would suggest whoever thinking about getting into YouTube either for business or as a creator to go for it, since it's free and versatile.

CONS

Their is nothing I don't like about YouTube. Didn't got any issues while using it.

Reasons for switching to YouTube

YouTube was free and everyone knew about it. It was Easy get more audience with YouTube.

Diwakar Dixit

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed April 2024

A good social media platform to showcase your talent

PROS

I have been using Youtube for almost 10+ years. I have used this platform to upload personal videos and share it with friends and family as you have that option. Supports upto 4K resolution. If you are would like to showcase your talent this is the best platform. I have see many of my friends uploading short movies and getting appreciation. With the youtube subscription(Family plan) you can add up to 6 users and they will enjoy ad free video.

CONS

I have not faced any issues with Youtube until now.

Marcus

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2023

Loving YouTube news

PROS

Normally, the YouTube service has been growing and has been greatly improved on several platforms that I use. For me, Shorts has been the best invention of YouTube, fast videos, easy handling and functionalities. I really like the automatic adaptation of the video quality according to the user's connection.

CONS

Look at the excess of ads in a single video, for example, it is something that is very annoying in the free version. And the app on Smart TV needs a little more attention, they are quite unstable.

Tiego

Computer Games, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2024

Tiego gaston

PROS

It can help you find ways to do somethings when you can't find a way

CONS

Sometimes it does give you the thing you searched for when you are searching

Reason for choosing YouTube

Youtube is the original streamer company

Anonymous

10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2024

The universal media app

PROS

I like that most of YouTube'a features are available for free, that the streaming quality is good (as long as your internet connection is good), the auto captions are accurate >75% of the time, time stamps and transcripts are available to make it easier to find the exact topic or moment in a video to save time, and it's easy to share videos or video clips through multiple modes (e.g. via copy link, text, email, WhatsApp, Pinterest, Facebook, etc.).

CONS

The auto captions are not accurate if the speaker in the video has a lisp or other speech impediment; AI-generated ads (falsely presenting a celebrity as the spokesperson) are allowed into the feed; and explicitly inappropriate content is allowed (e.g. indecent body exposure).