Cloudinary

RATING:

4.6

(53)

About Cloudinary

Cloudinary is cloud-based digital asset management (DAM) solution that allows businesses to manage the entire lifecycle of digital assets. Users can manipulate, organize, upload and track digital assets across multiple channels with image and video management. Cloudinary offers customizable APIs and integrations with popular third-party software for a customizable content management experience. With a centralized hub, Cloudinary enables businesses to eliminate the content silos and configure their content management system from one single source of truth. Role-based access privileges and an embedded feedback tool allows users to streamline collaboration and securely manage assets that are only assigned to the team or to themselves. Utilizing machine learning and AI...

Cloudinary Pricing

FREE 75, 000 Total Images. 7,500 Monthly Images. Basic $44 / Month 1 Million Total Images 75,000 Monthly Images Plus $134 / Month 3 Million Total Images 200,000 Monthly Images Advanced $224 / Month 5 Million Total Images 400,000 Monthly Image Enterprise / Custom Plans Terabytes+ Millions+ Monthly Images

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Available

Cloudinary Digital Asset Manager

Cloudinary Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Cloudinary

1 - 5 of 52 Reviews

User Profile

Christian

Verified reviewer

Computer Software, 1 employee

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed June 2022

Great Cloud Storage Provider

I primarily use Cloudinary for cloud storage for web applications I build and deploy on Heroku. Since initially using it, I’ve begun storing many types of files within it.

PROS

Cloudinary’s powerful API allows any developer to easily implement file storage for any kind of internet-connected app quickly. It’s API takes it a step further and allows for transformations when retrieving photo type files.

CONS

The onboarding process could be improved. At first, it wasn’t easy to find the information needed to connect to the API. Once you know where to find it, things are much easier.

Reasons for switching to Cloudinary

Pricing tiers-some projects don’t use much space and doesn’t make sense to pay for it.

Mayank

Animation, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Flexible and dynamic digital asset management platform

Cloudinary is a highly flexible digital asset storage and distribution plaform.

PROS

Cloudinary provides end-to-end solution from digital asset storage, asset size optimization to image resizing by automizing these processes.

CONS

For plus plan, 225 GB bandwidth for $89per month is pretty high.

Reason for choosing Cloudinary

Cloudinary offers better limits for a better price.

Reasons for switching to Cloudinary

Cloudinary provides better functions for a better price for this reason we switched from Filecamp to Cloudinary.

Anonymous

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed May 2018

Very easy to implement, too costly for what it is and unfortunately a terrible support.

PROS

Very easy and quick to implement. Great technical solutions which covers all kind of image delivery aspects. Simple but effective user interface. A lot of online resources and best practice cases.

CONS

I am using their service with two different projects for a couple of years now. To be fair I have to fully differentiate between the use cases and the expectations one might have as a user. - We have implemented Cloudinary in an application with millions of images and I must say the value for money is not great compared to some of their competitors, especially if you do not use all their features. Though that is something one knows in advance and can very well factor in. But what is not acceptable to us is the fact that e-mails go unanswered for a couple of days and the support on the business side is very weak. Be prepared paying thousands of dollars without any support. - For one project we are still on the free plan and their is actually nothing to complain about as it technically works perfect and it is superbe value for money. To my point Cloudinary is great for very small and small projects but if your intention is to integrate Cloudinary in a business solution which might need support once a year think again.

Nick

Computer Software, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

Loaded features, but complicated and unorganized documentation

Been using it in production for about 1-2 years now, but have since moved on to another image service for ease of use (Imagekit.io).

PROS

Easily able to transform images and generate various versions of it for content creation. A decent form is available for support questions, but turnaround time can be long.

CONS

Cloudinary's documentation is loaded with content, but not well organized and can be difficult to find what you are looking for. It's similar to the disorganization like AWS documentation. The search tool is not easy to use and does not find the relevant information you are searching for. There is no discord server available where one could get instant feedback or help with issues. Not easy to use with modern SSR platforms like Nuxt/NextJS.

Reason for choosing Cloudinary

I ended up going with Imagekit.io because the imagekit docs were much cleaner and better to use, as well as the user interface. The product features and performance are about the same with Imagekit.io and cheaper, too!

Graham

Marketing and Advertising, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2019

The DAM which grows with your requirements

Our clients often need a centralised DAM which can store large quantities of assets. One client wished to run a competition which required them to upload a video from a website, Cloudinary proved the perfect service to integrate with. The development team quickly integrated with the platform and issues during testing were ironed out with the help of the Cloudinary support team. Based on this experience we have rolled out the platform to several other clients over the past 18 months.

PROS

- Great support from the Cloudinary development team - Willingness to enhance the product based on your requirements - Good features which can be deployed when required - Good API and widgets available for developers - Competitive pricing

CONS

- Some features can be confusing to activate such as automatically transcoding videos - Annual pricing offer was not clear in sign-up process - Web interface needed some experimentation to learn

Reason for choosing Cloudinary

Support level, integration and generally a great experience with the Cloudinary team.