CrashPlan vs iCloud

RATING:

4.5

(245)

CrashPlan has 245 reviews and a rating of 4.49 / 5 stars vs iCloud which has 1603 reviews and a rating of 4.66 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (245)
4.7 (1603)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 8, 2024
April 15, 2024
Pros/Cons
  • Pros

  • Ability to set backup frequency and retention policies. Customer service is outstanding.
  • I get a simple email telling me if the backup was successful or not. I recently had to use their customer support and their instructions were PERFECT.
  • Cons

  • Sometimes the messages that you get about backups can be misleading. It will say that you have a certain amount set for backup, and sometimes it will be a number that seems really low.
  • There is no easy way to cancel. I had to keep disputing charges with my bank until they cut off my account.
Read all user reviews
  • Pros

  • I can save all my files, images, and videos on iCloud and get peace of mind that they are secure. Plus, I can easily share them with others.
  • Apple customer support is just the best, they really try to help you with whatever they can and they have helped me restore my password to my account that had all my data.
  • Cons

  • It’s very limited in storage unless you upgrade & pay the fees. Can be confusing if you use different accounts.
  • Without paying iCloud users are limited to 5gb storage. But if someone need more space must pay for it but isn't expensive.
Read all user reviews
Pricing Range
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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos