Pike13 vs Jackrabbit Dance

RATING:

4.1

(140)

Pike13 has 140 reviews and a rating of 4.06 / 5 stars vs Jackrabbit Dance which has 610 reviews and a rating of 4.6 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (140)
4.6 (610)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
September 20, 2023
April 2, 2024
Pros/Cons
  • Pros

  • I love how easy it was to set-up and how easy it is for my staff to learn.
  • Easy to use and does what it is supposed to. An incredibly powerful integration with Mail Chimp that allows you to programme automated emails based on member/customer activity.
  • Cons

  • The scheduling process is sometimes a little confusing to families, and they have to call or email our scheduler to work them out.
  • Families are unable to manage each other so each child has to have their own unique email address to have a waiver on file as well as an account with us. Parents are always mad about this.
Read all user reviews
  • Pros

  • I am very happy with how the functions of this software have assisted in our rapid growth and classroom management.
  • I was worried I wouldn't be able to figure things out, but my Jumpstart coach has been AMAZING in helping me set up and learn how to use everything to the best benefit of my business.
  • Cons

  • No automatic payment charge. No easy switch to schedule between sessions.
  • The JackRabbit export to the QuickBook was a huge headache and burden to understand and organize. Using this feature wasted a significant amount of time and discombobulated my books.
Read all user reviews
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos