--- title: "Lightspeed Golf Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Lightspeed Golf. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Lightspeed Golf is a good fit for you!" source_url: "https://www.softwareadvice.com/ca/club-management/lightspeed-golf-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Club Management Software](https://www.softwareadvice.com/club-management/) / [Lightspeed Golf](https://www.softwareadvice.com/club-management/lightspeed-golf-profile/) / Lightspeed Golf Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/club-management/lightspeed-golf-profile/) Reviews [Alternatives](https://www.softwareadvice.com/club-management/lightspeed-golf-profile/alternatives/) # Lightspeed Golf User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 176 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.8/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 132 reviews (75%) - 4 stars: 39 reviews (22%) - 3 stars: 2 reviews (1%) - 2 stars: 1 reviews (1%) - 1 star: 2 reviews (1%) ### Most mentioned pros - The integration between tee sheet and retail is awesome and I'm hoping when we add restaurant it will also be awesome. - We especially love their Help Desk whose staff is well versed and very accommodating when there is a problem. - Training is manageable. ### Most mentioned cons - At times the software can be a bit slow and buggy when working with large tournament data, especially when adding dozens of shotgun groups at once. - For 6-8 weeks we did not have the ability to take card payments. - There is no rhyme or reason to how reports are carried through to accounting systems, and total amount NEVER match, leaving the client to sort through an accounting nightmare all on their own. ## Lightspeed Golf customer reviews Showing reviews 1-25 of 176 (page 1). ### Best POS system i have used - Overall rating: 5/5 - Reviewer: Rosaline L. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Easy to use, so many different functions that are not available in other POS : subrecipes, subcategories etc #### Cons Very expensive and you need to pair it with other software (marketman) which means extra cost --- ### Nehoiden Golf Club Chronogolf Testimonial - Overall rating: 5/5 - Reviewer: ROBERT H. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered In December 2018, we started to collect Member payments through Chronogolf, and completed the implementation/transfer phase from our previous management system. It was immediately apparent that Chronogolf was far more intuitive, and the customer service is a complete 180 from what we experienced with our previous system. The team at Chronogolf is readily available, and you can direct message them at almost any point during the day. Our main contact Mylene was great with training and answering all of our questions as well. We soon felt we made an excellent choice in Chronogolf. From the member side, they provide a Member Portal which allows our private members to set up automatic payments, see their current balance, see play history and keep an unofficial GHIN at the Club. Invoices are also automatically emailed to members at the first of each month, and cards kept on file are charged on the 15th. We provided our own instructions to members for how to activate their Chronogolf Member Dashboards, and as a result have had to so less admin work collecting and accounting for member checks and individual monthly payments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The 2019 season was our first with Chronogolf, and our experience with the system from to this point has been stellar. From implementation and working with the onboarding and customer service teams, from opening day and throughout the season, Chronogolf has been the product we were looking for in a golf management system, even though we are a 9-hole private course that does not utilize tee times. We are using the management system to renew our memberships, pay GHIN fees as well as outstanding 2018 fees, check in members and guests at the first tee, charge guest fees before rounds, and send out monthly billing statements to members with outstanding balances. The 2018 golf season was our first with a golf management system, after years of using several third party tools to collect annual member dues, monthly fees, as well as guest fees at our golf course. We went with a management system [Chelsea Reservations] after some research that we thought would fit our needs. While the system proved adequate, it helped us realize what we really needed in our system, and we started to once again explore the various options most used in the golf industry. After much work to compare and trial a few our of top choices, we decided that Chronogolf would best suit our needs for the 2019 season... #### Cons I believe this question is not applicable at this time. #### Reasons for choosing Lightspeed Golf Our first year with Chronogolf has certainly been one that has enabled us to streamline our workflow, cut down on administration time, and will certainly help us in this upcoming offseason to collect annual dues for 2020, as well as see detailed reports on rounds and revenue from the 2019 season. We look forward to continuing to adapt Chronogolf to fit our specific needs, and will certainly see the benefits of the system in the seasons to come. #### Reasons for switching to Lightspeed Golf Before the start of the 2019 season, Chronogolf worked with us to train the starters who would be working with the tee sheet, as well as collecting payments from members and their guests at the first tee for guest fees. Chronogolf offers us a customized training session with the starters, along with a practice tee sheet / POS setup, and a series of tutorials for all involved. With these training materials along with working with the system from opening day, our starters quickly determined that Chronogolf was far superior to the previous system we utilized, and starters were soon comfortable managing both the tee sheet and POS no matter what their technological skill level. Note that since we are a private walk-up course that does not utilize the tee time reservation system, starters add members and guests to the tee sheet upon arrival for tee off, and also account for guest fees at that time either by charging the member account, or collecting a credit card payment for the existing balance. As the season went on, any time we had a question or issue, we reached out to the Chronogolf team and they were happy to respond. It is a running joke here at Nehoiden that we seem to come up with unique scenarios and situations, and the team at Chronogolf seem to always find an answer for us either right away, or after consulting with others in the related departments. They also check in with us through an assigned support person, so we never feel out on our own with the system. --- ### Highly recommended! - Overall rating: 5/5 - Reviewer: Karen W. - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Highly recommend to other golf courses for their tee sheet and point of sale operations. It is user friendly, easy to train new staff and, awesome customer support - they are very helpful! It is the best decision we have ever made. #### Cons None that I can think of off the top of my head. The software is great. --- ### I am very very pleased with the Chronogolf system - Overall rating: 5/5 - Reviewer: Sharon C. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered I love the fact that I can work from home, I can watch the tee sheet and bookings, look at sales is very convenient . The online help at the bottom right of the screen has been a life saver. Early in the season after we went live we would run in to different scenarios that we need help with. It was as easy as typing in the question , responses and solutions were within minutes. No waiting on hold on a 1-800 number listening to music. This help was 7 days a week as well. As an accountant by trade , I am all about numbers , so I love the reporting and the different ways you can segment and isolate data. We also wanted the feature where we had the ability to process payments over the winter. Almost 25% of our membership use our winter payment plan, were they can divide their memberships and services into 6 equal payments. This can all be done now through Chronogolf and the Stripe feature. I was began working with representative and she walked be through a couple of different ways to do this and she sent me a helpful follow up email recapping our training system. There are training modules you can access and go back to take a refresher on if you think you need to learn more. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Last year our golf course made the decision to switch from paper tee sheet and an antiquated POS system. We didn't make this decision lightly either. Cost, practicality , ease of use were just some of the many factors we considered when we went shopping for a replacement. We even did a site visit to one of our local courses who was using the Chronogolf product. The manager very generously spent a couple of hours with us showing us how he used it and what he considered the pro's and con's . Our board of directors made the decision in February to go with the Chronogolf product and I was appointed the person in charge of implementation and training. I have to say before I started, I was apprehensive , actually dreading the switch. Well, I have to admit I was pleasantly surprised. After an initial conference call, I was appointed a trainer/facilitator to help our golf course and myself navigate this process. My trainer represenative, was polite, patient and very accessible. I say patient because I certainly have basic computer knowledge , but I was worried I did not know enough technical stuff. Anything I did not know represenative walked me through it. We built our tee sheet and POS system basically using the template they provide yet still customizing it for our own specific needs. We worked away on the off season an we were ready to go live on time for our opening. I love the cloud based aspect , for us this made accessing information so much quicker. #### Cons The one time this summer that Chronogolf experienced a system wide issue as a result of AWS being down, they were very quick to reach out to all of us through a message on the tee sheet and email that the problems we were experiencing were theirs not ours. That saved us time , instead of running around test our wifi and routers thinking the problem was us. --- ### The Point of Sale system, Lightspeed, is brilliant. - Overall rating: 5/5 - Reviewer: David R. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered Overall the software is brilliant from a club management point of view and makes my life so much easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros - The system works seamlessly with Lightspeed POS and makes our day to day tasks so much more efficient. As a result we are so much more accurate with all our work. - The subscription selling process is so simple and customizable for each customer it gives my staff confidence they will get it right first time every time. - The dynamic pricing model is brilliant and moves with our demands to reflect a price which is reasonable for the amount of traffic we have on a given day. Once set up you don’t need to worry about it again. - We use the events page to sell our junior camps online. This is a great portal to have as we can send our customers a link so they can read all about the camps and sign up online. This can be used for social events and banquets to sell ticket also. - With both pieces of software integrated (POS and Tee Sheet), it saves us double work setting up memberships and green fee types in both. Lightspeed is also integrated with Xero accounting software so our accountants can see their accounts the following day! - The software has a chat system and the Chronogolf staff are always there to help. Most issues are solved immediately but any that aren’t are resolved with a couple of days. #### Cons - The organisation of the system takes time but once a member of staff has responsibility for this it works well. - The system can be slow at times but this is rare. - Golf shops products need to be made up from scratch but this also gives us the ability to create them the way we want too. - When sending out sms or email messages from the tee sheet it doesn’t keep a record of what was sent to look back at. --- ### Features upon features! - Overall rating: 5/5 - Reviewer: Greg N. - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered All in all Mountain Woods Golf Club is very happy with all three aspects of Chronogolf, the management and staff find the software utilities to be very organized and easy to use, The customer service is second to none and finally our customers enjoy using the software to book their tee times and view the house account transactions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros There are many aspects of Chronogolf that make it a complete software package. It has features upon features such as creating numerous price sheets to customize booking privileges and pricing, a tournament module to keep all social events and golf tournaments organized in one calendar. The promotions section is one of my favourite as it gives me the ability to create promo codes for events such as fathers day or mothers day. I am very excited for the Dynamic Pricing module and I am very interested in integrating it into our facility in 2019. It would not be fair to review the software and not touch on the service and continuous enhancements or software upgrades. The customer service staff is second to none. The online chat makes it easy to get an agent and the agents seem very knowledgable and polite when assisting with all questions or concerns we may have. As for the software updates… they are always creating enhancements to the software. Many of these enhancements I believe are driven by the requests sent in by current users of Chronogolf and some are simply generated by the company itself. The final aspect of Chronogolf that I would like to review is the member and guests experience. We have had a great number of members and guests tell us that online booking with Chrono has been an enjoyable experience. The dashboard is clean and giving members the ability to see and book directing into the tee sheet with other members they might know is one of their favourite features. #### Cons There are some reporting questions I had about reporting in the Lightspeed POS system but CSR at Chronogolf was quick to point me in the right direction. --- ### Muskoka Highlands Golf Links - Overall rating: 4/5 - Reviewer: Russell M. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall my experience with Lightspeed has been good. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros Very easy to use and differentiate between different member types. Online booking is simple for our customers. #### Cons It may not be a Golf con, but it would really help our POS if Lightspeed fully integrated with Moneris on all of their platforms. I know they do with Restaurant, so why not with Retail? I'd love if there was a mass-edit option for member types on Golf and Retail. At the end of each season, members lose their designation and only get it back when they pay their dues. This would save us time having to manually change their member types. --- ### Chronogolf - Best in Industry - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Best customer service you'll get. Dedicated account manager with integration specialists. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Without a doubt Chronogolf is the best in industry. We consult with many golf courses across the United States and Canada to implement and increase loyalty with clients and their platform is without a doubt the strongest on the market. Recently purchased by Lightspeed, it is backed by one of the strongest, brightest and intelligent businesses in the industry. #### Cons It's been year since we've been with them and they have grown significantly. In the early days it took a long time for them to update and change certain things but they have been much much more attentive to feedback and suggestions in the last year (2019). --- ### Golf Industry wasteland - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered it was fine except that the reporting is not transparent --this is a crazy aspect of all the golf tee time suppliers. it makes no sense to me why it is not done if they are reporting earnings to government they have to know the fees collected. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros the set up and usage is not difficult --the operation at the point of sale is sometimes slow #### Cons promises that were not kept -- regarding additional components etc --pos table billing is difficult. --- ### First Time User an i like it! - Overall rating: 4/5 - Reviewer: Jon E. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: Self-Employed - Product usage: Used other for free trial - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I will be using this again, I am sure now that I understand the limitations I will have a more successful booking next time #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Booking a tee time just became a breeze! The ease of us and functionality have sold me and I enjoy being able to add a handicap. #### Cons Not being able to edit once booked, no scorecards, cannot add a guest and sometimes the app was overloaded and ran slow. --- ### Great software - Overall rating: 5/5 - Reviewer: Matt N. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have had a great experience so far with Lightspeed and the customer support has been top notch. We are hoping Lightspeed Payments takes us to another level this coming season. Very pleased with the change to Lightspeed in early 2022. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The simplicity of the software and customer support to help new and existing staff #### Cons The integration between the golf software (tee sheet) and retail software for taking payment. #### Reasons for choosing Lightspeed Golf Lightspeed had more to offer and the presentation to explain the product and what they had to offer was much better. Lightspeed fit our Golf Course better then any other product on the market right now. #### Reasons for switching to Lightspeed Golf Was forced to upgrade from Fore Reservation to Golf Now and go on a barter system for payment. Price was unreasonable and didn't provide any more services in Canada then what Lightspeed can offer. --- ### Chronogolf in the Proshop - Overall rating: 5/5 - Reviewer: Erin J. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered By switching to Chronogolf ( mid season) it was a very easy and clean transition. It has allowed us to accurately track our customers, members and inventory. We have accurate records each month and allows up to print a variety of reports for all aspects of our business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros User friendly, clean design, easy to learn #### Cons Still a few functions that are missing, but the team is very open to suggestions and works to accommodate our individual business needs . #### Reasons for choosing Lightspeed Golf The introduction along with the live demonstration was clear, easy to understand, our sales representative was lovely to work with and questions we had were answered promptly. Our overall experience in our first year using Chronogolf has been a 10/10. We started with the basic setup and gradually added details as we got more comfortable using the system. My employees picked up the program very quickly, the online tutorials were a huge benefit to new users. Chronogolf has an excellent support network and answers anything within minutes. I am very satisfied with our decision to use this program. We are currently working on adding the services to our restaurant system. #### Reasons for switching to Lightspeed Golf Tee way is outdated and didn't offer any additional products to allow us to build on it. --- ### The Review - Overall rating: 4/5 - Reviewer: Kyle C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The problems we have solved by using Lightspeed is the integration from our POS to our accounting software, less mistakes and minimal time reconciling each day. We are saving wages by using Lightspeed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Lightspeed Golf is by far the most user friendly system we have used, easy to train employees within days. #### Cons Lightspeed software has very little cons when you are looking at the system overall. Obviously each system has some things they can work on but nothing is worth complaining about in my opinion. --- ### The online reservation for tee times save valuable time and energy - Overall rating: 4/5 - Reviewer: Jacques H. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered I am happy to have introduced Chronogolf into our golf course’s operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One of the things I enjoy about the Chronogolf software is the occupancy report per player type, which gives us details of our most busy periods during the season. We can also navigate easily through the calendar to quickly see the events and tournaments for the year. The online reservation platform also allows members to see who they are playing with for any tee time reservations in the future. Even for visitors and guests, we collect emails, phone numbers or any relevant information, which allows us to send unique deals. I find it useful to choose colors for the different player types, which also catches the eye on the tee sheet to help the staff identify members. This small thing improves the member's experience at our golf course. #### Cons Nothing specific I dislike, the features are great. --- ### Ease of use / integration / simplicity / intuitiveness - Overall rating: 5/5 - Reviewer: Matt B. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros When we switched to Chronogolf our goal was to move to an integrated system and it hasn’t disappointed. For our customers to login to one area and have access to their profile, tee times, history and charge account all in one has been amazing. It’s so easy to book a tee time and having reminders sent to the entire group has been a big bonus. The service team was with us through the entire onboarding process whenever we needed help. Since then we have not run into any problem that hasn’t been solved by whoever man’s the online help desk, it’s been great. We watched the system for 5 years before we made the switch and each year improvements were made and we became more and more certain. Chronogolf's purchase by Lightspeed solidified what we expect to be a continually evolving platform… it gets a 5/5. #### Cons Need customer to see who/when round packages were used, not just the number (expect this down the road) booking types have well intentioned but unnecessary holdbacks for us! --- ### Product selected by our corporate - Overall rating: 5/5 - Reviewer: Karen A. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is hard to compare with our previous product software, the switch-out was made during the pandemic and financial status of Chapter 11. The pandemic regulations by the state, city & county and federal restricted using automation for online bookings required to informing the customers of mandates. The product is meant for memberships, which the direction was delayed due to Chapter 11 status. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Immediate support through Online Chat support from the techs and tutorial articles. #### Cons Due to not being a membership we are not able to use the software at the maximum capacity. Chronogolf and Light Speed was easy to install. --- ### Chronogolf is exceptional value - Overall rating: 5/5 - Reviewer: Jason W. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The overall quality of Chronogolf is what was expected; Modern, Intuitive, User Friendly and most of all always evolving day to day. As a busy professional my time is valuable so the ease to use, having features and functions that stay in touch with your clients needs is a must. Chronogolf is always improving it's product for the business and client. The support is second to none, real time support is a must given my business is "NOW TIME" meaning we are in front of our clients and can not afford to leave a message when we need assistance. The extra bonus with Chronogolf is the fact that you do not break the bank and you build the business model you want and can afford. #### Cons It would be great if the package feature had a "half-usage" feature. We have configured it to where our current set up does work for us, but it would be great if we had the option to add a half-usage --- ### Chronogolf gives us the chance to improve our current structure - Overall rating: 4/5 - Reviewer: Gilles R. - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered Overall, being a 9-hole course, Chronogolf allows us to offer 9-hole and 18-hole bookings to our guests without creating conflict on the booking page and allowing us to optimize all tee times. Many golfers now use technology to improve their technique, keep track of their scores, make reservations online. Technology is evolving fast and Chronogolf's expert team is helping us keep up to date in this area. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software allows every employee to focus on doing their job, which is to get golfers on time and make sure they respect playing time. The Chronogolf / Lighspeed partnership is also a key point in the management of our club. This allows us to output accurate data from different periods of the year. All of these results can easily point us to future choices in order to adopt the best strategy for the next season. #### Cons I use the support chat to make suggestion from time to time, and Chronogolf understands that each course operates differently and may have different needs. --- ### I have used GolfNow and I would recommend Chronogolf system to any golf course operation. - Overall rating: 5/5 - Reviewer: Dave A. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered I would also like to mention the customer service is fantastic. CSR and others are quick with responding to my emails, always doing follow ups on issues that I had. These issues were on improving my knowledge of the operating system, web page performance and how to maximize Chronogolf for my needs and to improve our marketing needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have used Chronogolf for one golf season here in Ontario, Canada. I have come to enjoy working with the system. The program is very user friendly and fast when dealing with phone bookings. The ease of going from Chronogolf to Lightspeed POS to the any other part of the system (customer list, inventory, pricing, etc) is fast and easy to navigate. #### Cons There were some questions about the marketing tool that CSR helped me with. He checks up on us and makes sure we are aware of the new features and making sure we are using the software to its full potential. --- ### Chronogolf is easy to use and completes our day-to-day operations! - Overall rating: 5/5 - Reviewer: Guy L. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered Since the arrival of Chonogolf at our golf course, our employees benefit from a tool of the highest performance! We are happy with the decision we made.e #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Chronogolf is an excellent online booking software for managing reservations at the proshop. The fact that members have access to their profile online, the ability to take notes on reservations and send emails to customers directly from the tee sheet are just some of the many benefits of having this robust software at our golf course. Moreover, the ability to chat live with Chronogolf agents is without a doubt the main advantage. #### Cons We want to add the POS integration to Chronogolf to facilitate payments and inventory management. --- ### Lightspeed Golf Review - Overall rating: 4/5 - Reviewer: Ben L. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like the software and it does what we need but it would be nice if there was phone support, and more customization in terms of packages or promotions etc. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Ease of use for booking tee times and accessing tee sheet #### Cons Not flexible enough when creating packages or promotions --- ### We love Chronogolf! - Overall rating: 5/5 - Reviewer: Gilles D. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered We only have good things to say about the Chronogolf team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We were one of the first Chronogolf customer and since the very beginning, we have not stopped complimenting the service we receive. The clean and sleek design of the interface makes it easy to navigate and understand the software. When there is a problem, there is always someone to answer us quickly and correct the issue if necessary. There are also many training videos for how to use the software which allows us to learn the features when we have time or at home. #### Cons When we have issues, we reach out on the support chat and they quickly find solutions. --- ### Would highly recommend this to any and all Golf Facilities. - Overall rating: 5/5 - Reviewer: Jonathan G. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Abercrombie Country Club switched to Chronogolf a few years back and the system has surpassed any and all expectations we had. The software is all-inclusive, providing all your club needs together in one place. Very user-friendly software for staff and Chronogolf provides exceptional customer service for any needs you may not be able to accomplish on your own. #### Cons The only thing I can say is I know I do not use the system to its full potential but the Chronogolf team is always helping us and letting us know what is new in terms of features and options within the system. --- ### We have already recommended Chronogolf to other courses in our area - Overall rating: 5/5 - Reviewer: Tyler B. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered Our staff were able to comprehend and identify how the system worked in no time at all, which saved us having to spend hours in training. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros After using the same POS system for many years, we felt the time was right to look for a new platform. We searched all the latest technology and found Chronogolf by Lightspeed would be our best fit. Now that we have used it for a full season, we are very happy with our decision. The reporting we are able to do exceeds our expectations, as well as the unlimited marketing opportunities we are able to access. We are now taking advantage of the add ons such as ChronoPitch and have developed a new phone app as well. #### Cons We've tailored the software to facilitate our needs, can't really complain --- ### Members appreciate how easy it is to book online! - Overall rating: 5/5 - Reviewer: Alain S. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered Our golf facility has been happy to use the Chronogolf booking software since 2014. It has been a very good experience so far. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros For managing reservations, nothing is easier than the Chronogolf software. Also, from setting up tournaments to processing payments, everything runs smoothly. The platform is constantly evolving and allows golf club managers like myself to monitor the day-to-day operations using the detailed report tool. #### Cons We had a few issues with the internet that made the situation a bit challenging, but other than that, everything is working great! ## More reviews [Next reviews](https://www.softwareadvice.com/club-management/lightspeed-golf-profile/reviews/?page=2) --- Lightspeed Golf Reviews, Pros and Cons - 2026 Software Advice