PushPress Software

We are doing our damndest to automate and keep track of purchases, billings, schedule, client information, etc in one place. If we could add options like "keep track of member stats", workouts, programming logs, body measurements, etc, that would be a one-stop-shop of BRILLIANCE!

Pros

I love how user-friendly the software is, the customer service is, how clear the team was during our trial and how helpful they've been on issues big and small.

Cons

There are longer roll-out times for some intuitive things me (or more likely my clients) recommend which surprise me, but it could be a function of how our gym is uniquely set up.

PushPress handles everything for us. It really makes backend business matters easy.

Pros

We've been using PushPress for years across three businesses. It makes everything from client management to billing to payroll.

Cons

Sometimes I wish that PushPress could integrate with some other third-party apps, but they keep creating more integrations so my frustrations are short lived.

Pros

This program is extremely user friendly. I've used similar products but this one makes the most sense. It's easy to navigate the site and the customer support is top notch.

Cons

So far I haven't found anything that I dislike. The functions are very common sense so it makes it easy on the user (especially a coach who is trying to manage a class).

We went with push press because they showed us how easy it was to use and build your membership accounts. What they didn't say was that certain feature for billing and other aspects of the system are still in the works and don't ever seem to get moved forward.

Pros

Easy to use. Has some really great features and options for admins on the back end. Pretty user friendly and at a good price.

Cons

There always seems to be something wrong (missing dates on payroll, birthdays not showing up for members, unable to resume paused accounts, etc.) and the integration of optional apps does not work the best.

Amazing customer service. Push Press is an ever evolving platform which they are constantly working to improve, but it does not have all the kinks worked out and there are a lot of needs for workarounds to manage fairly basic (in my opinion) needs. Still, I would rather work with a company whose product has a little less finesse but who I know is doing their best to improve it and serve their clients needs than with a company which has everything under the sun but who you can't reach when there is a problem.

Pros

The software is simple to use, and the support is phenomenal. If there is an issue the developers are quick to respond and will dig in until they find the issue.

Cons

I like that it's basic.... but I also don't like that it's basic. Would like a little more robustness in reporting and member management. I understand the developers want to focus on what they feel are the most important areas rather than adding a bunch of bells and whistles, but I think what I would want to be able to generate from the software and what the developers feel is most important doesn't always line up.

Pros

Helps me streamline and automate my Billings. Never have to deal with chasing people

Cons

Seems good to me. I have no complaints about it.

Pros

Ease of use for myself and members!
Tracking of financials.
Interface is easy to navigate.

Cons

I honestly can't think of anything negative to say so far! Been using it for a year now.

Pros

The value of the software is second to none, I think. The people who created it are gym owners who understand how gyms, especially CrossFit-style gyms operate. Their customer support has always been great, too. Quick to respond or offer an answer. I also like that there's a Facebook community so you can see how others who are using the software may have already solved a certain problem you're facing -- like two people who share an email address.

Cons

It's kind of cumbersome to setup new clients, especially drop-ins, with "special requests." I coach one class and will frequently get people who say they were given a buy 2, get 1 free deal, or are offered 50% off a punch card, etc. Special exceptions are difficult. I wish I could just open one screen and put in the persons name, how many classes they get, and how much I want to charge them, if anything at all.

Pros

Able to zoom in on Workout
Able to set up 2 week notification if client hasn't been in

Cons

Ive been using it for the past 6 months with Calibrate Sports and it has been super easy to understand!

PushPress has made running my facility a lot more efficient with all the of the tools and integrations it has built in so far. They are always improving and making for a better experience. Their customer service is always speedy and super understanding of anything that comes up (if a glitch or something happens).

Pros

The ability to scale it to whatever business size you have. PushPress integrates with a lot of other software to make it easy to keep your POS system in place while adding to your technology.

Cons

Sometimes there are things you want to do that aren't part of the software but that means they aren't part of the software or integrations YET.

Pushpress is too helpful of a software to skip. It's not worth your time trying to do it all yourself, when Pushpress is around!

Pros

Love that the creators of the software are constantly improving, updating features, listening to what their clients need and evolving the software to suit. If you have a question they get back to you really fast. They feel really personable and attentive.

Cons

Everything I've had suggestions on, they've listened to for future updates. They've already taken care of some of the suggestions. No complaints.

Push Press offers every major report you could ever find valuable. The dashboard has everything you need right away to do a quick check on what you need to know for the day. The check in in awesome letting you know who registers, who checked in and who didn't. Everything I can possibly want is in this system.

Pros

We have used two other big name management systems at our CrossFit gym. When we had the opportunity to try Push Press we took a chance because we did nit love our system at the time. Rep and his team have exceeded our expectations. The system they developed has thought of everything. Dan even met with me and my husband when we happened to be in the area of his gym and just talked about what we need and what could make the system better. The team is quick to respond with any question and that is super important to us. They are always finding ways to make our lives better and better.

Cons

I know that cons are valuable to help you improve, but I can honestly say I cannot think of one.

Pros

I like the drop down menu that you are first greeted with upon launching the app. It makes going where you need to go easy and quick.

Cons

I don’t like the app logo. I wish we could customize with our company’s logo. It gets lost because I don’t recognize it.

Overall I have really enjoyed this program. My gym administration time is less than if I was using a bulkier program. Use the right tool for the right job!

Pros

Simple. Clean. Online. Great support team.

Cons

Needs more report metrics for year-over-year comparison in all membership aspects.

Great experience overall! Customer service is great with the chat feature. All our questions and concerns that have been addressed were rectified and quite promptly.

Pros

I like the ease of navigating the software. Everything is simple and straight forward, which is exactly what we needed to keep track of members and to process their payments. There are good metrics to keep track of financial areas as well.

Cons

I would like an overall feature to list in one area all the members assigned to a staff member regardless of what type of membership they have, this way they have a running list.

PushPress allows me to painlessly handle billing, payroll, and integrate team communication with ease.

Pros

One of my favorite things is how easy PushPress is to use and make me day to day seem less.

Cons

At time, I wish I could integrate a few more software systems into PushPress

Negative. Initially, we were sold on the ease of use. However, after using the software day to day (for over a year) and having issues, we quickly realized this was not the standard. Integrations are clumsy to utilize, member communication is limited and only works for short messages, and customer support is lagging. Billing is also erratic and unpredictable with members being re-charged for past purchases without explanation.

Pros

The initial “proposed” ease of use was the selling point for us.

Cons

Unpredictability and inconsistent customer support.

Push Press gives us all in one box functionality to run our gym.

Pros

I really love the ease of use. Straightforward design and simple functionality. Push Press gives you all of what you need and none of what you don’t.

Cons

Sometimes billing issues arise; where billing cycles are skipped with certain clients.

Pros

Easy to use, Intuitive, and just works without hassle. Their unique way of using landing pages has helped my business grow tremendously.

Cons

So far no cons or deal breakers for me. My business needed a system that allows me to step away and trust that my staff can run things and PushPress allows me to not be a slave to my company.

Pros

Ease of use, functionality, and tech support is why we chose PushPress! It keeps our business organized and flowing without any issues.

Cons

No cons! Everything is great! We really love using this software! If we do come across an issue, tech support is on it.