RhinoFit

RATING:

4.0

(266)

About RhinoFit

RhinoFit is a powerful and easy to use gym management software designed for all types of gyms, boot-camps, and fitness studios. The system offers scheduling, 24-hour gym access, member check-ins, workout benchmarks, reporting, and more. The versatile RhinoFit platform is available on all of your internet-based devices and provides many business management tools you need to run your operations smoothly and efficiently- saving you time and money. RhinoFit helps users manage memberships, schedule classes, and also includes email automations and digital waivers. RhinoFit is crafted to fit a range of your business needs, and feedback is used to introduce and adjust features to create the best gym management software.

Awards and Recognition

FrontRunner 2020
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

RhinoFit Pricing

BEGINNER – Free up to 20 members STANDARD – 21+ members pay $57.00 per month, free 30-day trial available.

Starting price: 

$57.00 per month

Free trial: 

Available

Free version: 

Available

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RhinoFit Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

3.5

Most Helpful Reviews for RhinoFit

1 - 5 of 266 Reviews

Ross

Verified reviewer

Recreational Facilities and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

RhinoFit allowed us to focus on building and marketing our gym rather than the technology

Everything has been as advertised so far. It has exceeded my expectations, and I think we're still scratching the surface.

PROS

It is intuitive and easy to setup. Easy to integrate with our web site. Seems to have features to support everything we can think up.

CONS

There are features that don't work the way I would have expected. Not saying they're the wrong way, but it takes some time and experimentation to get a solid handle on everything. That said, I wish I could create test accounts and delete them when I'm done. I mean REALLY delete them. Also, it would be nice to associate specific RhinoSign waivers with memberships. Also, I would love to handle membership contracts and waivers separately with RhinoSign.

Vendor Response

Hi Ross, thanks for sharing your thoughts on RhinoFit! We're so happy to hear the software has enabled you to build up your gym and streamline operations. As far as any questions and concerns you might have, feel free to reach out and we would more than glad to help! : customerservice@rhinofit.ca -Team RhinoFit

Replied March 2019

Rositsa

Education Management, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Great Customer Management Software

One of my businesses has a monthly subscription agency based nature and it is easy to manage my customers' payments through RhinoFit.

PROS

I find RhinoFit to be very helpful and gives me great control over managing my customers. customer service is superb!

CONS

At first, can be confusing but once you fiddle around in it, you get used to it. It is not near as complicated as all other customer management software I have used in the past!

Reason for choosing RhinoFit

I chose Rhinofit because it is simpler to use and I don't need for my business all the bells and whistles that come with a high price tag of Infusioinnsot (formally) and now Keap

Vendor Response

Hello Rositsa, Thank you for your feedback! We are pleased to hear that RhinoFit is working for you. Did you know about our Referral Program? If you refer someone to signup with RhinoFit, you get a free month of the software! We even have an automated way to refer: Click on Setup > Referral Program and we provide a link to embed on your website. Thanks! Team RhinoFit

Replied June 2019

Jim

Professional Training & Coaching, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed October 2016

Could Be Better

Their are functions that I have been asking for over a year that still seem to be a miss. If they are there, then the Customer Support is missing. I am not just whining about this. I have always felt that when I call, I am putting the person out. Most recently I asked about having the ability to create a membership with a start and end date. I called customer support to see if the new RhinoFit did this. She did not know how it could be done and said she would call back and follow up. this was over a week ago and I have not heard anything. I have asked if the platform could have a selection to pay a bill out of Credit. I have clients who will pay ahead of time and I put it in as a credit. Then I bill for a sessions or membership and have to manually reduce the amount and track it on a spreadsheet. The ability to e-mail specific people is better, but we still can not create a special field and then e-mail just that distribution group, as far as I know. I understand we get what we pay for. I have begun the process of looking into other systems since I am entering a slower time of my business. I have to consider the price point of a system that hits more of what we need. The cost of changing is high because of the time it will take. I would like this platform to be it and we keep using it. The problem is we don't get great customer support and the functions are limited when it comes time to creating memberships, sending targeted e-mails and tracking payments made.

PROS

It is inexpensive.

CONS

The biggest issue I have is in the creation of a membership, I can't have a person "join" on a date and have that membership end on a specific date. I have programs that work with the season and time of year. My "In-Season Player Development Program" for example will end at the end of February. Regardless when a member joins. The program should end and NOT Auto renew. But if I select NOT Auto renew, I don't get the monthly billing.

Vendor Response

Hello Jim, We are sorry to hear that you were not previously happy with RhinoFit. We are happy to let you know we have added many features since you stopped using the software. If you would like to schedule a demo to see the new features, please give us a call at 1-866-858-0304 or vist: https://www.rhinofit.ca/schedule-live-demo/ Thanks! Team RhinoFit

Replied May 2020

Jose

Sports, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Love this software.

Helps manage, and bill clients so i can focus on Training and not on administrative issues.

PROS

Easy to use, and customer service is great.

CONS

So far no complaints. So far no complaints

Reason for choosing RhinoFit

Because of the customer service, [SENSITIVE CONTENT HIDDEN] was patient and always there to help when i needed assistance.

Vendor Response

Hello Jose, Thank you for taking the time to provide your feedback. We are happy to know that you are pleased with RhinoFit. Thanks for your continued support! Team RhinoFit

Replied May 2020

Jesse

Health, Wellness and Fitness, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

Quality software for the price!

Other than the con, I can overlook it and still think this is a good product!

PROS

The price can not be beat. I have worked with perfectmind and they are a nightmare to deal with. Rhinofit answers all my question at a timely manner.

CONS

That you have to manually go into a person profile, type in the product they are buying, figure out what the cost is before tax, then add the 8.25 tax, and then press another button to charge them with a debit/ credit card or a EFT.

Reasons for switching to RhinoFit

Expensive and Rhinofit essentially provides the same product.

Vendor Response

Hi Jesse, Thank you for your feedback. Fortunately, we can calculate the tax for you in 3 different ways, you can have tax included, tax calculated for you, or no tax. You go to orders > add orders > Add the Members name and charge it to their account. Let us know if you have any questions! Team RhinoFit 1-866-858-0304

Replied September 2019