About Solaris Fitness Cloud

Solaris Fitness Cloud is a cloud-based fitness club management solution for gyms and clubs of all sizes. Key features include attendance tracking, business reporting, scheduling, customer relationship management (CRM), marketing and access control.

Solaris Fitness Cloud enables users to track member attendance through manual entry or magnetic swiping at kiosks. Users can create and edit schedules for classes and employees. The solution can generate automated reports and graphical displays of business performance.

Solaris Fitness Cloud includes a marketing module that is able to deliver offers or announcements to customers by automated emails and SMS messages. Users can import their data to the solution from their previous systems or Excel sheets for f...


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Supported Operating System(s):

Web browser (OS agnostic)

14 Reviews of Solaris Fitness Cloud

Average User Ratings

Overall

4.86 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(12)

12

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

October 2017

Fabián from ETC Negocios

Verified Reviewer

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2017

A fast and effective platform to manage your gyms

Pros

It is a platform that allows you to manage your gyms quickly and without more options that would only make it robust. The reports are the ones that I take to keep a good control and everything is safely protected in the cloud.

Cons

Perhaps the interface is not the best of all and is little customizable but fulfills its function and works properly.

November 2016

Andrii from FitnessDirect

Company Size: 51-200 employees

Industry: Sports

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

November 2016

Perfect tool to control your business

I have received an e-mail from this company regarding opportunity to move to their web-based CRM. I was sort of interested, so I decided to check the web-site. They offered me to watch demo-video on how the system works for free. Twenty minutes later I was sitting in the director's office trying to explain him the benefits of using Solaris Fitness Cloud, which are: user friendly interface, as long as after a few days of utilizing Solaris Fitness Cloud I found out, that it is a really simple product, that doesn't require loads of time to understand, the price in overall is good, especially comparing to our monthly CRM maintenance costs, during operational activity in our organization, I haven't noticed any bugs or glitches, so I assume, that product was made for people. At this moment I cannot highlight any drawbacks. I would like to recommend this product to others, as long as it has one of the best values for money on the market.

Pros

- easy to use - affordable - convenient - fast and responsive support team

Cons

- haven't noticed so far

Response from Solaris

Replied November 2016

Thank you for your review, Andrii! We are doing our best to make our product better.

November 2016

Oleg from BulletProof GYM

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2016

Very friendly and easy tool

Solaris Fitness Cloud helped me to increase sales, what more could I ask for? All the manual work turned automated. The most important thing that made me purchase this software was ability to get an access from any device, even when you are on the go. The software is so user friendly, that the moment I log in to the software, I get all the required details about my clients. When I get stuck ' I do not hesitate to contact customer support, and you know what, they always respond quickly, or if they are not available at the moment, they always get back to me during a few hours. I am very happy with Solaris Fitness Cloud, it made every thing possible with regards to managing the fitness club. I will happily recommend this software for Club Management. Pros: - Great customer support - No installations (web based) - Easy to navigate - Access from any device wherever you are Cons: - The one thing I didn't really like, however it's quite a subjective opinion, design of this software could be a bit more friendly.

November 2016

Kirill from Lima Studio

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2016

Excellent!

Previously I was using a regular Customer Relationship Management tool to organize the operations in my business. I needed to hire a few IT administrators in order to maintain operational activity. You cannot imagine those expenses! Then I realized that there is no need to have so much employees in my company, as far as I can do everything on my own! All I did, just exported my database to a web based CRM from Solaris Fitness Cloud and that's it. I cut my expenses by 30%, furthermore, I noticed what my customers are up to, so I started providing those services more and on the first place and now I see my profits growing.'' Pros:' - support in transferring data from previous CRM' - reliable fast interface '- learning materials on distinct features + support'- convenient search by different criterions '- affordable 'Cons: '- no Point of Sale

Pros

- support in transferring data from previous CRM - reliable fast interface- learning materials on distinct features + support - convenient search by different criterions - affordable

Cons

- no Point of Sale

Response from Solaris

Replied November 2016

Thank you, Kirill! We do appreciate your opinion! In the next system update we will think of adding point of sale.

November 2016

Roman from Fox Gym

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2016

Great helper for solving problems in business

This is the first time ever I write a review, but this product helped me a lot to manage my business better. I have never known that communication with the customer is that important for sales and relationships themselves. From now on, my managers always try to get in touch with customers by using Solaris Fitness Cloud CRM. It is very easy to use, it doesn't require a lot of time to get used to it, you can use this system to manage a few clubs easily, and what is important ' automatic messaging service, it sends prepared messages to the customers according to situation just automatically! Pros: - automatic messaging - easy to use - ability to manage a few clubs simultaneously - great support team Cons: - I haven't noticed any, but I would like to have notification center or something, to be aware of urgent or planned events.

Response from Solaris

Replied April 2017

Thank you for your review Roman! We are definitely working on some improvements regarding utilize of Solaris Fitness Cloud, furthermore, we provide an Application for Android and iOS devices that will help customers to sign up with you and book classes.