About AwareManager

AwareManager is a provider of facility management software for commercial and corporate real-estate properties, stadiums, healthcare facilities, offices and similar venues. It also offers maintenance scheduling as well as assist stakeholders in maintaining risk ledgers, recording insurance certificates, tracking incidents and escalating issues via appropriate channel to concerned stakeholders. Besides providing a facility/venue management solution, AwareManager also has a team of advisors that analysis customer requests and provides consultation, operational integration, training and support based on clients' requirement.

Among the suite of functionalities that AwareManager has to offer are asset management, inventory management, predictive maintenance, preve...


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Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

14 Reviews of AwareManager

Average User Ratings

Overall

4.61 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(8)

8

4 stars

(6)

6

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

October 2017

Ralph from Penguin an Emcor Company- Critical Infrastructure

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

Excellent

Make doing preventative maintenance a lot easier

Pros

Overall quality, user friendly and make changes on the fly. awares ability to adapt improvise and overcome any obstacles

Cons

we would like to see aware incorporate a round, inspection and meter reading module along with an electronic log book

November 2017

Amy from Stadium Management Company

Company Size: 201-500 employees

Industry: Sports

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

November 2017

All in one building management solution - highly customizable

Pros

The software is highly customizable which a great perk to allow you to mold the software to work for you and your processes. Having everything in one system along with the ability to link work with vendors, cost, contracts, insurance, equipment, and inventory makes the software a great asset. The other bonus is the folks at Aware Manger they are open to adding features and working with to improve their software, which is a win win for everyone. Clients get issues addressed and the software gets better and better. They are also a great resource for help with the system and coming up with solutions. There improvements to the mobile platform is a game changer, ease of use along with the ability to capture data, and ability to customize the app has allowed us to increase our use of the system. The way the software is set up allows you to customize the end users experience from level of access, down to granular types of work classifications, location, as well as customizing each users view information and entry.

Cons

The desktop version of the application can intimidating to users not use to a database environment, utilizing web forms and mobile are better options to increase end user adoptions. The software only allows you to work in one capsule at a time. When dealing with connected data it helps to be able to move fluidly through capsule location. There is a work around but it could be better. The software could use a better budget tracking tool for the detailed users.

December 2017

Mazen from Saudi Naval Support Co.

Company Size: 501-1,000 employees

Industry: Utilities

Time Used: Less than 12 months

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

December 2017

Helpful software and an affordable price

Great Software, provided all what we need at a reasonable fee.

Pros

Ease of use. Interactive Interface which makes your work faster. Help and support are very reliable. fast respond.

Cons

Need some additional features to cover certain functionalists should support more languages. It would be better if interface are made more flexible to re-arrange.

September 2016

Kenneth from Building Services

Industry: Construction

Time Used: More than 2 years


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2016

Done Right Building Services

Pros

We have been using the Aware Manager program for the past Five years and we love the functionality of the sytem. We also enjoy the trending and tracking capabilities along with the detailed reports that are generated for our customers and clients. Having multiple field account locations with only two field operations managers trying to cover multiple states would be a nightmare without the Aware Manager program. This program has allowed our company to reduce cost and maximize our effeciency all at the click of a button and our account managers and technical support team are extremely knowledgable and compentent of all aspects of the system. Whenever I have a question or need to further my knowledge of the systems capability, they are always available to assist. I would highly recommed Aware Manager to any company that manages multiple sites and locations.

Cons

We all know that all program systems have minor problems however I have not been able to identify any that relates directly to my service line. Furthermore, I am happy to say that I have given them a wish list of additional items or tasks that I would like to see the system be able to provide me that is specifically catered to my line of business and their data programmer was able to create and write a new program to meet my needs.

April 2018

Leonardo from HINES

Company Size: 11-50 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

I have been working 3 years with this software with no problems so far.

Manage request from tenants, you can create work orders, can create recurent maintenance, can atennd tenants faster, can track your Works, provide a better and organized service to your client, can vizualice the data of your building in a better way ( aware IQ), you can provide to your tenant a technological solutions qith QR codes, móvil App.

Pros

Technical support is very good, always available, fast answer and you can customice to your needs. Additionally, is funtional that you can connect Móvil App, Web page with the software that manage the local staff on the daily operations.

Cons

Well one thing that I have found is, that you can not adjust documents or Files or pictures when you create a maintenance. Additional the box to write the description of that maintenance is too short.