We were sad that our account rep was switched though.

I love being able to filter all different kinds of work orders, add comments, and run reports for anything I need.

Sometimes the system lags when jumping from page to page.

It's very easy to use and gives you the ability to make any request you may need.

It is important to be an innovative company that is always taking advantage of the latest trends in technology.

Everything I need to do is accessible and easy to understand. The inclusion of a mobile app makes making reservations and submitting requests all the more convenient.

This year I'm having trouble even getting anyone to respond to my emails about our current issue (no guest arrival notifications for OVER 1 MONTH).

Most questions are resolved by a live person immediately. They are always willing and flexible to listen and look for a work around if the system can't currently do what we are asking for.

Once we had it set up - it has been a huge time saver for our management team. Customer Service has been outstanding as well.

As a company we believe Building Engines is an excellent tool to improve efficiency and transparency when it comes to showing tenants how productive we are.

Here's the problem: Customer service and care is greatly lacking. Every year at some point I stop receiving guest arrival notifications.

Once your request has been assigned there are no updates in-between when you submitted the request and when the contractor shows up.

Sometimes it can be a bit glitchy, but that is probably user error. I really don't have much to say that would be a negative.

We have been using this system throughout our portfolio for almost 8 years now. Their support staff has changed, but is always available and helpful with any questions/concerns we might experience.

It’s a great place for tenants to place work orders and make reservations for amenities, as well as for management to track leases, insurance, billing and correspond with tenants.

The ease of submitting work orders is great, and our building has set it up with a comprehensive category list.

User friendly operations, easy to follow instructions and access to needed information. Friendly professional deployment staff.

Overall i like this plateform because is best reminder and CRM software.

Great low price asset management for small to medium enterprises.

I love how user friendly it is. I also love how fast the response time is.

Our company is very pleased with what the software has accomplished for our maintenance team.

I like the ease of use and having the app is very handy. It's a good way to communicate with the team.

The Customization of the software is quite extensive. Has an honest to goodness workflow that is concise and easy to follow.

System seems to freeze up a lot...  annoying when it happens and starting over means losing what you just typed.

It's going great - the ability to send people work orders to complete versus printing them out for them is super efficient.

Development team seems restricted on what they can and cannot do while finalizing the program for users.

I love that it is so easy to use. It makes it very convenient to open the APP and enter in the issue and have someone in the appropriate department come take care of it.

It has been good it has helped us to keep better track of our machines and the work and cost that has been done to them.

Most important thing is customer support and I really like the customer support. Upkeep team is really active.

Me and also team liked this software, our experience is very positive. Very supportive program.

I can use it from my desk or on my app when I'm walking around the property, which makes it convenient. Everyone on the software can view the outstanding projects.

Easy for multi-shift operation and follow ups instead of copying lists and losing track of jobs. Integration and Training were amazing and very helpful.

Not a lot of options to edit how reports print out. Also frustrating to have to upload photos and documents one by one rather than be able to drag multiple documents into a work order.

It is excellent product for multi facility and has best API integrations opportunities.

Finally a truly simple yet thoughtful and very useful solution to keep track and manage maintenance on our different assets.

The best way to describe it is we operate as a team. Specifically want to recognize the customer support staff who helped me.

So far, I have thoroughly enjoyed the ease of learning the process from creating work orders to completion of the same.

UpKeep makes quite easy to get a good picture of the asset allocation thanks to the good level of the reports available.

So far my learning experience has been amazing with the simplicity of the program.

I love the ease of using this software, the clean organization, and simple functionality.

Easy to use, helpful in any setting, and worth the investment.

I like the ability to email tasks to the system, the product is really simple to use and easy to integrate into the business.

Layout and design is great. The support team is awesome the few times I had to call note: my fault, nothing to do with the program.

Upkeep should also have an alert text or email warning the administration that there there was no entry for the services by the repair crew that day.

The Upkeep team were supportive with the initial purchase and integration.

The functionality and practicality are awesome. Its definitely an app that the creators invested a lot of time and thought into.

When typing on a picture the default font is crazy. When someone updates notes - no one gets alerted.

Our account manager [SENSITIVE CONTENT HIDDEN] is fantastic, she is great at explaining things to people of all technical levels.

The ease of access and functionality with a user friendly interface that is simple to use.

US Dollar

As commercial real estate’s most innovative and powerful building operations platform, Prism by Building Engines transforms building operations for the most successful CRE properties. From work orders to space management, only Prism has the breadth of capabilities needed to elevate every aspect of building operations.

Our secure, enterprise-class platform scales to fit your needs – from a simple module for one building to massive, ever-evolving portfolios. Prism gives you the flexibility to choose the solutions that align with your properties’ greatest priorities.

LongDescription

For Property Managers

Barcoding/RFID

Portfolio Management

Commercial Property Management

Scheduling

Technician Management

Mobile Access

Vendor Management

Maintenance Management

Tenant Tracking

Preventive Maintenance

Service History

Insurance Management

Asset Tracking

Inspection Management

Work Order Management

Billing & Invoicing

Tenant Portal

Website Management

Reporting/Analytics

Commercial Properties

Lease Management

Third Party Integrations

Maintenance Scheduling

Inventory Management

Real Time Data

Equipment Maintenance

Real Time Reporting

Predictive Maintenance

Purchase Order Management

Work Order Creation

Mobile Alerts

Property Management

Access Controls/Permissions

Activity Tracking

Service Request Management

Equipment Management

Real Time Monitoring

Task Scheduling

Reservations Management

Approval Process Control

Procurement Management

Communication Management

Recurring Appointments

Registration Management

Resource Management

Job Management

Pre-Registration

Room Booking

Barcode Recognition

Offline Access

Inventory Optimization

Resource Allocation & Planning

Assessment Management

Multi-Location

Floor Plans & Maps

Self Check-in/Check-out

Badge Management

Configurable Workflow

Bills of Material

For Retail

Cost Tracking

Fixed Asset Management

Property Database

Inventory Tracking

Guest Check-in/Check-out

Compliance Management

Historical Reporting

Labor Cost Reporting

Accident Investigation

Role-Based Permissions

Real Time Notifications

Space Reservation

Workflow Management

Real Time Updates

Alerts/Notifications

Reporting & Statistics

Reminders

Visitor Tracking

Authentication

Automated Scheduling

Visitor Management

Job Scheduling

Multi-Facility

Accounting Integration

Incident Reporting

Multi-Language

For Mechanical Equipment

Asset Lifecycle Management

Facility Scheduling

Equipment Tracking

Incident Management

Job Tracking

Location Tracking

For Offices

Calibration Management

For Commercial Real Estate

Facility Asset Management

Guest Tracking

Web browser (OS agnostic)

Windows 8

Visit http://www.buildingengines.com/pricing to request Pricing Info

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Prism

In Person

Live Online

Webinars

Documentation

UpKeep is an Asset Operations Management solution that helps businesses scale by giving every Maintenance and Reliability team the tools and information they need to run Operations efficiently and effectively. From your desktop to your phone and even your tablet, UpKeep's CMMS is easily accessible from anywhere at any time. Create work orders on-the-go, get notifications when tasks are updated, and receive alerts straight from your app when assets go down making your business run more efficiently than ever before.

UpKeep offers core maintenance functionality, such as asset, inventory and work order management, and preventive maintenance to create service schedules. Users can see a tasks overview page showing upcoming work along with due dates, criticality and assets or workers assigned to each. When adding new tasks, users can include notes, a color-coded priority rating, images, assets, and users.

The mobile application gives users the ability to create projects, assign work orders, manage assets, and more. UpKeep is designed for small to midsize companies across various industry verticals.

UpKeep offers services on a monthly subscription basis that includes support via phone, email, and through an online knowledge base.

Real-Time Analytics

Document Templates

Product Identification

Receiving/Putaway Management

Forecasting

Quality Management

User Management

Status Tracking

Barcode/Ticket Scanning

Safety Management

Tire Management

Multi-Channel Management

Subcontractor Management

Real-time Scheduling

SKU/UPC Codes

Asset Accounting

Customizable Reports

Document Storage

IT Asset Management

Dispatch Management

Components Tracking

Digital Signature

Job Costing

Real-Time Monitoring

Contract/License Management

Supply Chain Management

Retail Inventory Management

Repair Tracking

Code Enforcement

Disposal Management

Material Requirements Planning

Spatial Analysis

Electronic Signature

Liet: $20 per user, per month (billed annually)

Starter: $45 per user, per month (billed annually).

Professional: $75 per user, per month (billed annually).

Business Plus: $120 per user, per month (billed annually).

Enterprise plans are available on request.

Prism vs UpKeep

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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