iMaint Software


iMaint is a computerized maintenance management system (CMMS) and enterprise asset management (EAM) solution that centralizes data and automates maintenance management tasks. iMaint is suitable for organizations of all sizes in a variety of industries including manufacturing, facilities, fleet, food and beverage, government, health care and more.

iMaint can be installed on-premise or accessed online; a variety of cloud-based options are also available.

iMaint features compliance management, which allows users to manage different compliance regulations, such as EPA, ISO, OSHA and GASB 34. The asset management functionality allows users to create asset-to-part cross-references, manage asset warranties and track maintenance records. The product also features maintenance scheduling, which allows users to schedule maintenance by time or meter and track activities using an online calendar.



6 Reviews of iMaint

Overall rating

4.67 / 5 stars

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Showing 1 - 6 of 6 reviews

December 2018

STEVE from Advanced Industrial Equipment

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

iMaint Version 4.2

The iMaint software is great but the customer support from DPSI is the best in the business. Every question I have had about this software over the last few years has been answered timely, explained thoroughly by a "real person" who understands the product and isn't just reading from a script. Everyone from DPSI has been a pleasure to work with!

Pros

iMaint Version 4.2 is so much easier to use than previous versions and has great new features! The "Touch View" is very intuitive and operates in familiar screen tiles, much like a cell phone or tablet.

The attachments feature allows PDF's, TIF and JPG files to be printed on work orders or used as a thumbnail "link to external resource". Now you can have detailed work instructions printed along with the work orders for PMs automatically through the scheduling. The Thumbnails to external resources create hyperlinks for files that can contain even more detailed information such as repair videos, manuals and other files that would be too large to store within the program.

The new features in 4.2 make this software the best CMMS I have used to date.

Cons

No real complaints about the software but the user manuals could be more visual and for new users an explanation of the theory behind "relational database management " and the importance of entering the correct type of data with consistent naming protocol because this affects the reporting features and the ability to gain insight into the some of the budgeting and staffing decisions a company could benefit from using the software.

iMaint is more than just a program for generating work orders and doing inventory it is an effective management tool if fully utilized.

Response from DPSI of DPSI

Replied January 2019

Thanks for the review, Steve!

June 2018

CARLO from THE NATURE'S BOUNTY COMPANY

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

MINOR HICCUPS WHEN INTEGRATED INTO OUR COMPANY, OVERALL A GREAT PLATFORM FOR A CMMS

ABILITY TO IMPROVE OUR MAINTENANCE STANDARDS, BY CAPTURING KPI's ESSENTIAL TO MEETING ACTION ITEMS, AND REDUCING UNPLANNED DOWNTIMES

Pros

THE FEATURES: REPORTING CAPTURES KPI's THAT WE NEED TO KEEP OUR TEAMS INFORMED. RESOURCE ALLOCATION, UNPLANNED DOWNTIMES, LABOR DISTRIBUTION ARE JUST THE FEW FEATURES THAT I LIKE ABOUT iMAINT

Cons

SEVERAL TIMES A MONTH, I RECEIVE ERRORS WHEN GENERATING REPORTS. ONCE IN A BLUE MOON, WHEN CAPTURING DATA, THE DATE RANGE IS NOT ACCURATE AND I START FROM THE BEGINNING AND THIS OFTENTIMES MITIGATES THE ISSUE

June 2018

Ramsey from Dunn Paper, LLC

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2018

Very useful software. Great for tracking history of maintenance and life of equipment.

Pros

The ability to filter out work orders to determine the history of equipment worked on. We can also track time spent on jobs and better plan on future jobs.

Cons

It's not as user friendly as I think it could be. It seems like an unnecessary amount of steps to create PM's, for example.

April 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Very easy to use

Pros

iMaint is very user friendly and keeps yourself and your business organized. The reporting options are excellent.

Cons

I have encountered one issue where the software froze on me but it only occurred once so overall I do not have any cons.

January 2019

James from Royal Canin

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

New User Review ( Royal Canin )

Very Professional and Helpful Staff.

Pros

The Setup and Usability of the Software, along with the ease of doing Work Requests VIA the Internet.

Cons

Can't say I don't like anything about it so far.

Response from DPSI of DPSI

Replied January 2019

Thanks for the kind review, James!

June 2012

Francine from Chugach World Service


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2012

I use iMaint where I work. It is an excellent system and very user friendly. It’s amazing how you can create reports based on any data that is entered into the system.