Housecall is perfect for the non technical company that needs simplicity and effectiveness.

Housecall Pro helps facilitate the scheduling, dispatching and invoicing of all our customers. Easy to use and it is nice to have a data base, historical record of each customer to easily go back to.

No real problems but the interface is kind of boring. But that is just being nitpicky.

IT's been great the staff is very help the training is great and everyone is helpful and friends.

I like ease of use, price and the great customer service & support. I had looked at & tried other software but this one fit all of my needs.

I love the email automation. I set up follow up emails to customers after a certain amount of time and the return has been awesome.

Great company and all employees are super helpful and nice. They respond quickly even in the evenings and weekends when there is a major issue.

It is easy to use and they have nice features just like other good dispatching softwares.

Users on Facebook complained the software lags and cannot find customers in database for 5 minutes because of the the large number of customers in their system.

So far I love how easy it has been to use and the support is absolutely amazing. Its so nice to know when I am out in the field I can manage everything from my app.

HCP is the best software for a great price to help our continued growth and success.

Ease of use and integration of all aspects of a service driven business. Communication with customers is smooth and flawless.

I HIGHLY RECOMMEND house call pro!!! Revenue is up over 200% and makes it so easy to track conversions. Estimates and invoicing is so easy and seamless.

Interface with Quickbooks is great - when there is any kind of integration problem, I get the notification and it tells me what I need to do to resolve. The support team has been awesome throughout.

Customer Service is outstanding and tech support is the best. This is a very professional group of people that really care about their customers.

My business just keeps on growing and with all the integration with other apps, it helps you get the jobs done and keeps your customer smiling even after you left.

Great experience, user friendly for my technicians out in the field, lots of features for tracking information - so far so good - love the software.

We really like that they automate so many features for you. Their online support is phenomenal, it seems like they really are looking out for your business.

They exemplify the idea that if their clients are successful then their business is successful.

I can go on and on and the best part is it is so easy to learn and use. The customer service is outstanding.

Great platform, great customer service, and easy to use. Perfect for small business.

When the system goes down we are lost until it comes back up. This has only happened a few times in the last few years though.

I appreciate the constant growth and expansion. Always looking to customers for a better experience.

Its easy to use, frequent updates and new features, extremely helpful customer service, Great Facebook community to help each other, its worth every penny.

I love the integration with the other platforms I use for my business. Scheduling and communication with my clients is fantastic.

I truly enjoy using this software and enjoy the ease of transferring from my previous way of servicing clients.

I am the kind of person who thrives on improvement. This company has been quite timely in their approach to ease of use and customer satisfaction.

The experience that I have with House pro is amazing what i love is if I have any question someone is always there to help.

We lost some higher end functions in the software switch. We lost the multiple option quotes (housecall already resolved this now).

Has to be close to the worst interfaces for a company just because of the lack of customer support.

Fantastic software that is produced by a company that is very responsive and engaged with customers.

Their customer service is great, there is always someone willing to help me when I get in a jam and need help quickly. The software is easy to use and learn.

The transition to new format has caused some slowdowns and lost transactions.

There was no good way to make it workflow and the process was terrible. The software wasn’t meant for our industry and we were never told that until spending thousands of dollars.

Tofino continues to build on the great foundation that they have created. I have been able to submit multiple features request with little effort via the easy to use request process.

Ease of use, the reporting functions. Relation to the developers.

Also a way to see what items were on the job. Tofino has great resources to develop customization s.

I think that the overall experience is good, but there are some issues that need to be resolved both by Tofino and from a user point of view.

Having dealt with almost a dozen software companies in our search, it was highly disappointing to be lied to and then denied a refund.

The software is very adaptable to our specific needs and was easy to implement due to the quick time it took to train our employees.

Sometimes to many options on how people can do things some people get confused when they change there settings and loose ability to track or see data.

An inexpensive and efficient inventory management system for tracking and reordering software. Finally a system designed for and focused  on one important aspect of running a business.

The software has been developed to fit our needs.

Most of the problems that I have with the software have been operator errors: forget how to do something/a feature.

Easy to use, layout is easy to locate cells, reports are useful to me.

The sales people were great at telling you the product would work. They never understood our business.

Creating and assigning multiple templates for maintenance is difficult and time-consuming.

Overall good has been a few issues on the purchasing side.

Scanners do not perform as well as expected using wireless connection. Some glitches that need to be ironed out in TRMS mobile software.

I enter work orders daily, we have our inventory on here. Overall I like it very much.

The staff is very responsive and very knowledgeable about the software and support equipment. This software has been very enjoyable and does a great job.

US Dollar

Housecall Pro is a cloud-based field service management app for service professionals to automate workflows and streamline technician dispatch. This solution includes a native mobile app and complementary web portal and serves a wide range of industries, such as carpet cleaning, window cleaning, plumbing, electrical, HVAC, and more.

Housecall Pro allows service businesses to forego paperwork in favor of digital automation. HouseCall Pro offers features such as Quickbooks Desktop & Online integration, job scheduling with GPS tracking, dispatching, payment processing, estimates, automated receipts and invoices, real time customer notifications, text message capabilities, automated postcards and email marketing automation.

Clients can book services via HouseCall's online booking functionality, communicate through a centralized messaging system and make online payments.

The mobile app can be accessed on both Android and iOS devices. There is a free version for single owner/operators, which offers many of the core features of the paid version. Premium pricing is based on the number of users, and an enterprise license is also available.

This solution is available across the U.S. and Canada.


LongDescription

International Moves

Labor Rates

Employee Management

Work Order Creation

Electronic Payments

Invoice History

Status Tracking

Payment Processing

Subcontractor Management

Real-time Scheduling

Mobile Alerts

For Locksmiths

Time Tracking

Access Controls/Permissions

Activity Tracking

SMS Messaging

Dispatch Management

Progress Tracking

Job Costing

Real-Time Monitoring

Bank Reconciliation

Mobile Payments

Contract/License Management

Electronic Signature

Project Billing

Client Database

Group Scheduling

Credit Card Processing

Invoice Management

Project Management

Approval Process Control

Customizable Invoices

Communication Management

Customer Accounts

Customer Database

Recurring Appointments

Job Management

Calendar Management

Collaboration Tools

Assignment Management

Geographic Maps

Scheduling

Data Import/Export

Mobile Signature Capture

Multi-Location

Self Service Portal

QuickBooks Integration

Audit Trail

Availability Indicator

Technician Management

Booking Management

Lead Management

File Storage

Email Marketing

Mobile Access

Online Payments

Online Invoicing

Real Time Data

Fleet Management

Routing

Historical Reporting

Bid Management

Military/GSA Moves

Marketing Automation

Client Portal

Preventive Maintenance

Sales Tax Management

Real-Time Notifications

Commercial/Industrial

Service History

For HVAC Companies

Workflow Management

Real-Time Updates

Email Management

Local Moves

Budgeting/Forecasting

Activity Dashboard

Alerts/Notifications

Online Booking

Equipment Maintenance

Work History

Reminders

Invoice Creation

Time & Expense Tracking

Automated Scheduling

Estimating

For Commercial and/or Industrial Electrical Contractors

Chat/Messaging

For Pest Control Companies

Availability Management

Work Order Management

Customizable Templates

Calendar Sync

Property Layouts

Mobile App

Job Scheduling

Billing & Invoicing

Customer Management

Receipt Management

Mac OS

Web browser (OS agnostic)

Windows 8

BASIC PLAN: $49/month billed annually - 1 User
Features: Scheduling, Invoicing, Estimates + Reviews + Real-Time Dispatching + Mobile Payment Processing + Reporting + Google Calendar Integration + Customer Financing + HouseCall Customer Booking App + Email Support

ESSENTIALS PLAN: $129/month billed annually - 1-5 Users
Features: All features from BASIC PLAN + Online Booking + Employee Time Tracking + Unlimited Email Reminders + $0.86 Postcard Marketing + Company In-App Chat + QuickBooks Desktop & Online Integration + Live Chat Customer Support

MAX PLAN: $279/month billed annually - 1-8 Users
Features: All features from ESSENTIALS PLAN + Customizable Reports + Employee GPS Map Tracking

MAX+ PLAN: Contact for pricing - 15+ Users
Features: All features from MAX PLAN + Advanced Reporting + Strategic Account Manager

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

Housecall Pro

Live Online

Webinars

Documentation

Videos

Tofino is a cloud-based solution that helps businesses with asset maintenance, work order management, inventory management and e-procurement. By integrating all features in one package, Tofino simplifies work processes for maintenance and storeroom staff while ensuring corporate procedures are followed.  Easy-to-learn, new users are typically productive after less than 30 minutes of training. 

Tofino’s inventory management module provides a comprehensive picture of the organization’s overall inventory levels and usage, with real-time inventory tracking, reporting, and replenishment. Users can get real-time point-of-use access to critical information from any web-enabled device. Additional inventory management features include multi-supplier support, order confirmation, barcode printing, and vending integration. 

The platform’s asset management module enables users to track assets in real time, and keep all asset-related documentation organized in one place. Users can create custom asset categories, and upload images to the digital asset library directly from a mobile device. Features include maintenance scheduling, calibration and tolerance, customizable forms, and a dashboard with up-to-the-minute summaries. The maintenance management module allows users to quickly schedule preventative maintenance and corrective work, as well as track word order status, warranty, labor costs, and compliance.

Integrated CMMS allows users to create work requests, assign and manage jobs while having visibility to available/required job materials.  Fully customizable forms allows supervisors to create checklists and compliance forms to ensure all maintenance tasks are completed to spec. If a technician notices an additional repair or part is required while at the job, they can use Tofino to check availability and location from that part. If not in stock, they can make the spot-buy right from the same app, while following corporate purchasing rules. 

Tofino’s smart procurement module helps improve purchasing decisions of direct and indirect material. Organizations can search, find, and order from multiple reference databases and get instant access to catalogs from a variety of suppliers and OEM providers. Users can generate requisitions, purchase orders, and RFQs, and set up email notifications. Other features include pricing by supplier, point-of-use requisitions, and one-click ordering.


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