All MaintiMizer Reviews
1-25 of 104 Reviews
Sort by
Benjamin
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2016
Plant Engineer
Our company has been using the Web Edition of Maintimizer for several years. Our experience has been very positive. So positive we rolled out the system to all of our PA and NY operations. The system has improved our operations up-time by 10% on average. The asset tracking has helped us make smarter decisions on replacing equipment. Our maintenance mangers use the system every day for tracking work orders, purchase orders and preventive maintenance. Hands down purchasing Maintimizer has been one of the best decisions we have made in software over the last 10 years. The ASHCOM support staff are great to work with. We have not needed much support but when we did the team at ASHCOM worked though the challenge and helped resolve the issue. Why did I choose Maintimizer over the other systems available? Because I liked the format of the system and the dash board was simple and user friendly. Any PC skill level can understand and use the system. If you are a company looking for a simple and accurate computerized maintenance management system, then Maintimizer is a smart investment.
PROSUser friendly
CONSReport Query are a little hard to understand. I wish project tracking had more functionality.
Vendor Response
Ben thank you for your review of MaintiMizer! We appreciate the feedback on our Support Dept and you explaining exactly why you chose MaintiMizer! We will take your advice on enhancements as well! Thanks again!
Replied October 2016
Josh
Plastics, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2020
Too powerful for most
overall MaintiMizer works well for us with few issues or glitches
PROSThis has gotten easier to use over the past 13 years that I've used it. It can give you a lot of information and do many things. You do get a lot here and the reports generated have gotten much better. faster too since it's now web-based.
CONSThis is a huge program that does much more than most people need. Since we stopped doing work orders except for PMs. There are some things that it's won't do but maybe on the next version or update they may be included but nothing major. I wish this could be scaled up or down based on the actual features you need.
Reason for choosing MaintiMizer
this was the system in place when I got here and had features we wanted to use more. However, at this point there is no urgency or desire to change to another system that my be cheaper or more compact.
Vendor Response
Hi Josh, We're excited to hear that you've been a MaintiMizer user for over 13 years! For certain tasks or jobs, it can seem like a lot of features are packed in, but we wanted MaintiMizer to be the most comprehensive and powerful CMMS on the market. As we continue to update and develop future versions of MaintiMizer we plan on addressing concerns around its accessibility. We're glad that, overall, you seem happy with MaintiMizer and look forward to working with you for another 13 years. Thanks for taking the time to give MaintiMizer a review. - The MaintiMizer Team
Replied August 2020
KIM
Automotive, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed August 2020
MAINTIMIZER
ITS HAS SOME OPTIONS THAT ARE EASY TO USE/ TRAIN ON.
CONSSEEMS TO HAVE A LOT OF BUGS AFTER UPDATES FEATURES DON'T WORK CORRECTLY WHEN THEY DID BEFORE. SOME FEATURES JUST DON'T WORK AT ALL! LOW STOCK REPORT IS NOT CAPTURING ITEMS NOT ON ORDER WHEN IT SHOULD. ABC REPORT DOES NOT OFFER ENOUGH OPTIONS AND WE HAVE TO PAY FOR A CUSTOM REPORT THE COST FOR CUSTOM REPORTS IS VERY HIGH AND THEN TOLD WE WOULD ONLY GET REPORT WHEN THE NEXT RELEASE COMES UP.
Vendor Response
Hi Kim, We're sorry you're not satisfied with your overall experience with MaintiMizer, we'd love to help you with some of the issues you've been experiencing. Our software has been helping maintenance teams better manage their maintenance and repair operations for over 30 years, we're sure that we can help your team better utilize MaintiMizer. - The MaintiMizer Team
Replied August 2020
John
Hospital & Health Care, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2016
Very long term
I have been using maintimizer since 1999 , I would be your best salesman as I have been using maintimizer for 17yrs (used a competitor product for a time but actually came backto maintimizer which should speak volumes on how good the maintenence tracking and inventory etc. Is )
PROSHard to pick what part I like the best, but I would say its completeness it seems that most of anything has been thought of and it's easy to use
CONSHave a limited number of logins for my compan ( this is understood and agreed )my point is that I have a PC which would be my seat I also have two tablets I am the same person logged into doth so that counts as 2, I believe wholeheartedly this should be counted as one seat that I am only using one person this seat, but I understand it is a small point
Vendor Response
John thank you so much for your review of MaintiMizer! We have enjoyed working with you very much over the years! We are very glad you came back to MaintiMizer! We understand some companies make decisions for our clients and they are forced to use something else but we are very glad you were able to come back as this happens more often then you would think! We are always welcoming to our clients when they return! We are also looking into improving our licensing for our Mobile product and really appreciate your feedback!
Replied October 2016
Todd
Semiconductors, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Entering WO's into system, and giving out Pm 's to Techs on a daily basis.
ease of knowing what you put in comes out the way it should
PROSPros: easy to use once you put in the right info (easier to search for) parent, and division with in each building. Cons: PM dates are wrong when in search/update, you must go though the WO's to seek. and it does not talk to any other software like Outlook to auto input into system.
CONSPM dates or craft, does not show right date or who (craft) is doing WO at a glance, on search / update screen. (we use the Craft as each tech) Also auto E-mail function does not work to show when each WO is in process and or complete it said dept needs to know.
Vendor Response
Todd, thanks for reviewing! We're happy to see that you agree MaintiMizer is a breeze to use! We're continuously trying to add new features and integrations to MaintiMizer so stay tuned for that! As far as your PM dates being wrong, that may be an issue with how you've entered your information. Our support team would be more than happy to help! I've sent you a message so we can get started on finding you a solution. Happy MaintiMizing Todd! It's been great working with you and Tosoh Quartz over the years!
Replied July 2018
Jose
Farming, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
The program that every company must have
It is very effective in regard to summarize the costs of assets to carry out a record for each unit. It also measures the effectiveness of each individual employee. With regard to the inventory, I like very much because it is carried out in actual inventory. Personally, I work in the following way. The employee has your mailbox where you leave the work order assigned to the employee recognizes the work to run it. When the job is drafted by the parties on the same sheet and closes in the program leaving in record expenses for work and the deduction of parts.
CONSOn rare occasions the server slow.If you are going to print a work order should mark that order has already been printed for your compliance as soon as lead and not print record repeated.
Vendor Response
Thanks for the detailed review Jose! We’re glad to hear that you’re able to effectively measure organizational value with MaintiMizer. Our dedicated team is available for custom programming if you’re interested in pursuing business specific requests.
Replied July 2018
Doug
Chemicals, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Easy to use
Our experience with the software has been fantastic, a lot of that was because of the training we received and the support we got from MaintiMizer during the start up and in the first month of use.
PROSTraining and follow up support, were two of the keys to our successful use of the product. We had the trainer come on site for several days and he worked with all of the users to get them comfortable with the software. This resulted in acceptance by everyone. The product allowed the various crews on different schedules to make and leave notes on the status of various tasks and repairs being made on different pieces of equipment. We are a 24/7 facility so the ability to allow cross shift communication and the ability to allow everyone to see the status of a repair has been very valuable.
CONSThe only problem we found is that we could not link MaintiMizer in with our lock out tag out program.
Louis
Food Production, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2020
Maintimizer
The product works and is reliable. It just seems to take our primary user more time than it should to do daily tasks.
PROSWe migrated from the Maintimizer on-premises version to the cloud version and are very happy with the administration and availability of the product.
CONSThe product seems cumbersome. We have lots of parts and processes and it would be nice if there was a way to tag parts as "favorites" for items we use a lot. This would move those items to a filtered dispaly. Also when performing frequent tasks, if the user could setup an express version with default answers to certain fields. These fields would be defined by the user with the default response.
Vendor Response
Hi Louis, We appreciate you taking the time to review MaintiMizer. Glad to hear that you're happy with the cloud version! We loved your suggestions on ways to improve MaintiMizer and we've forwarded your review to our Development Team. Thanks for being a MaintiMizer user! - The MaintiMizer Team
Replied August 2020
Michael
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2018
Simple system, customer service is good. Does what most people look for in a system.
In my career, I've used everything from big budget CMMS software to homemade Access-based systems. This software does what most people require from a CMMS system at a reasonable price. Service and communication from Ashcom are excellent.
CONSSome features of the software are a little difficult to use or require a few extra steps to complete, such as work order assignment. Some things that you only use on occasion are hard to find.
Vendor Response
Hi Michael, thanks for taking the time to review MaintiMizer! We're glad to hear that our CMMS compares well to other big named software, at a competitive price to boot! To address your concerns about being able to find features, we do realize that due to our system's many capabilities that sometimes it can be difficult to keep track of everything MaintiMizer can do. Luckily, our support team is available and happy to help you through any issue, even if it's just finding a better way to navigate a menu. Thanks for using MaintiMizer Michael!
Replied July 2018
Kensei
Electrical/Electronic Manufacturing, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2018
many features,
has many options like keeping time, cost center, parts lists, parts orders, communicating, preventative maintenance.
CONSonly works in industry is everyone utilizes it. if your administrator doesn't allow certain options, its kind of pointless. if no one else is using it to communicate, then you're not using to it to its full potential. don't think only one person and use it and that's fine, unless you work by yourself
Vendor Response
Hi Kensei, Thanks for taking the time to review MaintiMizer! We're glad that you've been able to take advantage of a lot of our favorite features. We encourage all MaintiMizer users to work as a team to maximize its potential and we strongly believe that MaintiMizer can be the glue that holds a maintenance team together. Just a note, user roles and rights can always be changed, and we'd love to help your admins better equip your maintenance team. - The MaintiMizer Team
Replied August 2020
Justin
Machinery, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed August 2020
Maintimizer Needs Better Flow
I like the equipment layout section and the ability to make my own queries.
CONSThere are quite a few features I am not impressed with namely the untying of rooms, areas from the system as it is not possible. Having to click through 8 different pages to navigate a PM or a WO doesn't really make much sense as there are a lot of systems where this is contained on one page. Very difficult to navigate through. If you mistakenly delte a PM batch without printing the batch it won't let you reprint the PM's. Sometimes when you generate PM's by equipment number it does not kick out all of the PM's and you have to do it by assigned employee. Unfortunately, the support team has not been able to help with these issues.
Reason for choosing MaintiMizer
Cost
Qaiser
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2020
Review
Overall experience is good, worth the money paid for it.
PROSDashboard is something unique I would say. Not many application software are equipped with detailed dashboard where one can get all required information in one single click. easy to use and have options to extend its features
CONSDoes not allow multiple windows at one time, could be possible in other versions but the one I have doesnt support multiple windows to one user. extract report could be made much more easier and compatible with other applications.
Reasons for switching to MaintiMizer
Cost
Vendor Response
Hi Qaiser, We're glad you took the time to review MaintiMizer! If you are using our recommended MaintiMizer browsers, you should be able to have MaintiMizer open in multiple windows. If you're having issues, our Support Team would be more than happy to help. Head over to https://www.ashcomtech.com/services/customer-support to submit a ticket. Thanks for being a MaintiMizer user. - The MaintiMizer Team
Replied August 2020
Denise
Hospital & Health Care, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed August 2020
Hospital grade
Reports that can be created from the data.
CONSCan not make changes, without contacting support, and that there is an additional charge for changes when should have access to make the changes
Vendor Response
Hi Denise, Thanks for the feedback! Making changes to our MaintiMizer software involves custom programming planned and implemented by our hard-working programming team. We're proud to build maintenance management software that can be customized for each individual customer and we'd love to help you implement custom programming as quickly as possible. Thanks for using MaintiMizer. - The MaintiMizer Team
Replied August 2020
Jebora
Automotive, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2020
Educational evaluation
Troubleshooter and tech
PROSThe Reporting is what the use are more common with
CONSThe entry of data too many unused fields
Reason for choosing MaintiMizer
I did not choose it
Vendor Response
Hi Jabora, we're glad that you're taking advantage of MaintiMizer's very powerful Reporting feature. We make sure to include plenty of fields to enter data because MaintiMizer is used across a variety of industries, from hospitality to manufacturing to police departments, making MaintiMizer very flexible. Thanks for taking the time to leave a review! - The MaintiMizer Team
Replied August 2020
Kevin
Packaging and Containers, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2020
Menasha Facility Usage of MaintiMizer in CMMS, replaces MP2 in 2019
Okay
PROSEasy access by other users on our internal Ethernet network. Using VPN works well if your connection is solid.
CONSPM Task is hard to understand, we developed equipment numbers that are call tasks, best way to track for us. Struggling to find it to reschedule or generate each top of the month.
Reason for choosing MaintiMizer
No, corporate did.
Vendor Response
Kevin thanks for taking the time to review MaintiMizer. We'd love to help you better utilize our PM Task function, our Professional Services Team is available to help. Shoot an email over to support@ashcomtech.com detailing your issues and they should be able to help you out! - The MaintiMizer Team
Replied August 2020
Amanda
Electrical/Electronic Manufacturing, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2017
Functional Maintenance Management
Track equipment, parts, labor, and costs. I love that I can assign work orders to my techs and they can see a list on their homepage
CONSCustomization is pricey but most of the things I need I can figure out a way. I wish I could query on "Assigned Employees" not just actual though.
Vendor Response
We’re glad to hear you’re having success with MaintiMizer. If you’re having any issues at all, our support team would love to work with you to find a solution!
Replied July 2018
Brittany
Plastics, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2017
Such an easy to use program
We love MaintiMizer here at our facility. It is easy to navigate, and the customer service support is outstanding!
PROSeasy to navigate
CONSnone so far
Vendor Response
Brittany thank you so much for your review of Maintimizer! We are so glad that you are using the benefits of MaintiMizer at your location! We strive to provide exceptional Customer Service and will applaud our team for the care they have provided to you!
Replied April 2017
Anonymous
201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
A lot of data entry to get started, but well worth it.
Data recording of maintenance and repairs. Tracking of repair parts used and where used. Easy re-ordering of used parts.
PROSThe software is very detail oriented. It tracks employees, parts, and equipment. Very helpful support staff.
CONSYou're not able to attach pictures to SOP's. You can attach them to printout with, but not on, the SOP.
Vendor Response
Thanks for the review! We take a lot of pride in the accessibility and friendliness of our support team! They also make a fantastic pot of coffee! We appreciate you voicing your concerns. We're constantly updating and evolving MaintiMizer to be the best possible CMMS on the market. We look forward to growing alongside your business!
Replied July 2018
Amy
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
I don't use it much but when I do its very user friendly
Easy to navigate through screens, user friendly for the most part. Can easily find what I need without too much effort.
CONSDepending on what I am doing, its sometimes hard to find the clock #'s I need to enter the hours for employees, I don't have their clock # only their name so I have to scroll through ALL employees to find the correct one.
Vendor Response
Thanks Amy! We appreciate your review! We're happy to hear that you find MaintiMizer user friendly, we believe that's one of our biggest strengths! (Along with our marketing department, of course.) We appreciate you voicing your concerns with MaintiMizer. Our support team is available to help you resolve any issues, efficiency related or otherwise, that you may be having.
Replied July 2018
Carl
Food Production, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2020
Solid software
Because of this program I've been able to learn how to do my job.
PROSIt has a lot of room for us to grow into.
CONSThe query process assumes that you are a database manager and not an average Joe.
Correy
Government Administration, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2018
Functional and gets the job done.
Able to keep up on all our maintenance on equipment.
PROSThe thing I like most about this software is that we are able to label all our equipment by area. It's very helpful when printing out the PM work orders for the week.
CONSThe biggest flaw I find in this software is that at time the menus can be very difficult to navigate.
Vendor Response
We appreciate you taking the time to give us a review Correy! We'd love to help you better navigate our system! We offer on premise training and our support staff is happy to answer any questions you may have.
Replied July 2018
Steven
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
We're setting up the system for our Company. Amazed at how much information the system can hold.
This software is going to be great for tracking and assigning PMs and work orders. Tracking repairs on equipment to note repetitious repairs. Adding in total repair costs of equipment to justify replacements or major overhauls of equipment.
CONSIn starting from scratch, there is a lot of data entry required. Although customer service is a great help at uploading information, there is a lot of work on our end too.
Vendor Response
Steven we are so glad you are able to for track and assign PMs and work orders using MaintiMizer! Of course starting with a new software package does require some leg work but we are here to support you every step of the way!
Replied September 2017
Amanda
Electrical/Electronic Manufacturing, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2016
Nice system for basic maintenance organizations
MaintiMizer is an overall good system. Allows for parts tracking, POR and Purchase Orders, Time tracking, and more. It does however rely heavily on user input and does not have a lot of automation needed in more robust, predictive environments.
PROSCustomizable dashboard, parts rooms and the ability to connect inventory to work orders
CONSCustomization and expanding capabilities is limited and expensive. Feels like an old system.
Vendor Response
Thanks for the review Amanda! MaintiMizer is constantly evolving; in fact, we have a quarterly update, which may have solved some of your issues. We’d love to see what we can do to help resolve any other issues you may still have!
Replied July 2018
Ritchie
Plastics, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
MaintiMizer Training
Able to install all parts and books into system.
CONSNothing. Seems to be what we are looking for.
Vendor Response
Ritchie, Thank you so much for your review. We are so glad MaintiMizer™ has been working well for you and your team!
Replied September 2023
Ronaldo
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed October 2016
maintimizer review
so far its been good a lot of options and reports so that's good make the maintenance department flow way better
PROSeasy to work with a lot of reports good training easy to use
CONShaving problem logging in with mobile devices
Vendor Response
Hi Ronaldo, we’re glad to hear that MaintiMizer is improving your organization’s efficiency! If you’re having issues logging into mobile devices our talented and distractingly handsome support team can walk you through the process. Call 800 366 0793 and one of our reps will be available to help you through!
Replied July 2018