Overall i like this plateform because is best reminder and CRM software.

Great low price asset management for small to medium enterprises.

I love how user friendly it is. I also love how fast the response time is.

Our company is very pleased with what the software has accomplished for our maintenance team.

I like the ease of use and having the app is very handy. It's a good way to communicate with the team.

The Customization of the software is quite extensive. Has an honest to goodness workflow that is concise and easy to follow.

System seems to freeze up a lot...  annoying when it happens and starting over means losing what you just typed.

It's going great - the ability to send people work orders to complete versus printing them out for them is super efficient.

Development team seems restricted on what they can and cannot do while finalizing the program for users.

I love that it is so easy to use. It makes it very convenient to open the APP and enter in the issue and have someone in the appropriate department come take care of it.

It has been good it has helped us to keep better track of our machines and the work and cost that has been done to them.

Most important thing is customer support and I really like the customer support. Upkeep team is really active.

Me and also team liked this software, our experience is very positive. Very supportive program.

I can use it from my desk or on my app when I'm walking around the property, which makes it convenient. Everyone on the software can view the outstanding projects.

Easy for multi-shift operation and follow ups instead of copying lists and losing track of jobs. Integration and Training were amazing and very helpful.

Not a lot of options to edit how reports print out. Also frustrating to have to upload photos and documents one by one rather than be able to drag multiple documents into a work order.

It is excellent product for multi facility and has best API integrations opportunities.

Finally a truly simple yet thoughtful and very useful solution to keep track and manage maintenance on our different assets.

The best way to describe it is we operate as a team. Specifically want to recognize the customer support staff who helped me.

So far, I have thoroughly enjoyed the ease of learning the process from creating work orders to completion of the same.

UpKeep makes quite easy to get a good picture of the asset allocation thanks to the good level of the reports available.

So far my learning experience has been amazing with the simplicity of the program.

I love the ease of using this software, the clean organization, and simple functionality.

Easy to use, helpful in any setting, and worth the investment.

I like the ability to email tasks to the system, the product is really simple to use and easy to integrate into the business.

Layout and design is great. The support team is awesome the few times I had to call note: my fault, nothing to do with the program.

Upkeep should also have an alert text or email warning the administration that there there was no entry for the services by the repair crew that day.

The Upkeep team were supportive with the initial purchase and integration.

The functionality and practicality are awesome. Its definitely an app that the creators invested a lot of time and thought into.

When typing on a picture the default font is crazy. When someone updates notes - no one gets alerted.

Our account manager [SENSITIVE CONTENT HIDDEN] is fantastic, she is great at explaining things to people of all technical levels.

The ease of access and functionality with a user friendly interface that is simple to use.

Ability to track work order history, and labor. Year end reports are helpful for figuring budgets for each division.

I always have a excellent  experience working with workhub, the customer services is always there to help me if i have any question or concerns.

I have used other systems in the past but the freedom of customizing the work has been a godsend.

Staff was very responsive and patient with us as we earned to navigate the system.

I love the WorxHub and the improved efficiencies in our department related to using WorxHub.

Ease of use, ability to customize any of the apps.

The ease of use and the intuitive nature of the software. The staff at Dude is great and always very helpful.

Ease of use and ability to quickly create or edit work orders and particularly preventative work orders.

There are some features that are badly needed that were overlooked when the software was made. They are working hard to incorporate them however.

I like the fact that is can be used with different modules that are integrated with each other.

TheWorxHub provides all the features we need to have a successful preventive maintenance plan. The work order features are especially nice to track routine and special maintenance needs.

I have had an amazing relationship with the whole WorxHub team from tech support to engineers. Everyone is passionate about both the tool and their customer service.

Ease of use, easy to access reports and excellent support.

The integration went really smoothly and the residents are happy.

As of now our staff sees me in passing and they tell me when something is wrong so I have to create work order and take it out. I believe I click my mouse 22 times to complete a work order.

Worxhub helps so much with compliance and keeping us in the good books with the government. It provides great evidence when needed to show that our systems are well maintained.

They are constantly updating to make it better and it is user friendly to use. I am very impressed with Dude Solutions.

I like the ease of implementation and use. I like the ongoing innovations that have been made over time.

The reports are difficult to navigate and create.

It is very reliable and helpful in problem solving as well as budget planning. It is very useful to the front line worker and the senior manager.

Reporting is clumsy and unless you spend allot of time looking or trialing reports its difficult to get the end result your looking for.

The customer service support is great. I love that I can chat with anyone at any time and i get an immediate response.

Support & investment; consistent product improvements, new features, and very focused on listening to customers to improve TheWorxHub.

It's really nice to pull a report to see workload analysis or asset information. Most of the reports are really helpful.

US Dollar

UpKeep is an Asset Operations Management solution that helps businesses scale by giving every Maintenance and Reliability team the tools and information they need to run Operations efficiently and effectively. From your desktop to your phone and even your tablet, UpKeep's CMMS is easily accessible from anywhere at any time. Create work orders on-the-go, get notifications when tasks are updated, and receive alerts straight from your app when assets go down making your business run more efficiently than ever before.

UpKeep offers core maintenance functionality, such as asset, inventory and work order management, and preventive maintenance to create service schedules. Users can see a tasks overview page showing upcoming work along with due dates, criticality and assets or workers assigned to each. When adding new tasks, users can include notes, a color-coded priority rating, images, assets, and users.

The mobile application gives users the ability to create projects, assign work orders, manage assets, and more. UpKeep is designed for small to midsize companies across various industry verticals.

UpKeep offers services on a monthly subscription basis that includes support via phone, email, and through an online knowledge base.

LongDescription

Real-Time Analytics

Document Templates

Product Identification

Receiving/Putaway Management

Forecasting

Quality Management

Purchase Order Management

Work Order Creation

Barcoding/RFID

User Management

Status Tracking

Barcode/Ticket Scanning

Safety Management

Tire Management

Multi-Channel Management

Subcontractor Management

Real-time Scheduling

SKU/UPC Codes

Asset Accounting

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Service Request Management

Equipment Management

IT Asset Management

Dispatch Management

Components Tracking

Digital Signature

Job Costing

Real-Time Monitoring

Contract/License Management

Supply Chain Management

Task Scheduling

Retail Inventory Management

Repair Tracking

Code Enforcement

Disposal Management

Material Requirements Planning

Spatial Analysis

Electronic Signature

Order Management

Space Management

Reservations Management

Manufacturing Inventory Management

Traceability

Invoice Management

Project Management

Real Time Synchronization

Procurement Management

Key & Lock Management

Customer Database

Recurring Appointments

Image Capture

Report Templates

Class Scheduling

Job Management

Calendar Management

Customizable Fields

Collaboration Tools

Barcode Printing

Reorder Management

Full Text Search

Barcode Recognition

Shipping Management

Productivity Analysis

Template Management

Warehouse Management

Item Management

Scheduling

Data Import/Export

Offline Access

Mobile Signature Capture

Downtime Tracking

Inventory Optimization

Process/Workflow Automation

Failed Inspection Tracking

Multi-Location

Self Service Portal

Facility Management

Audit Trail

Version Control

Fuel Tracking

Technician Management

Bills of Material

File Storage

Mobile Access

Cost Tracking

Fixed Asset Management

Inventory Tracking

Depreciation Management

Compliance Management

Real Time Data

Performance Metrics

Routing

Historical Reporting

Vendor Management

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Liet: $20 per user, per month (billed annually)

Starter: $45 per user, per month (billed annually).

Professional: $75 per user, per month (billed annually).

Business Plus: $120 per user, per month (billed annually).

Enterprise plans are available on request.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

UpKeep

In Person

Live Online

Webinars

Documentation

Videos

TheWorxHub by Brightly Software (formerly Dude Solutions) is a next-generation work and asset management CMMS platform, designed to streamline operations and facilities maintenance, for smarter, more efficient maintenance and operations. Our award-winning, all-in-one solution empowers over 2000 healthcare and senior living organizations to build smarter budgets, reduce maintenance costs, and proactively remain compliant — allowing employees and teams to spend more time on delivering quality care and exceptional resident experiences, while promoting standards focused on health and safety.

Designed to meet the needs of healthcare professionals, Brightly helps healthcare organizations tackle challenges that operational teams face today, such as centralizing work orders, organizing compliance-related tasks, managing building space, and synchronizing biomedical and facilities. For senior living organizations, Brightly also helps communities track and manage housekeeping, streamline transportation, and modernize data entries for any resident changes.

With TheWorxHub, users schedule and automate location- and asset-based work orders with a digital and centralized solution, making your team’s jobs easier and more streamlined with request automation. The solution’s mobile capabilities allow maintenance and operations team members to update service requests and inspection requirements, as well as prioritize and complete work orders from any mobile device — enabling access to crucial information anytime, anywhere.

Users can schedule preventative maintenance work orders on high-value assets to not only ensure continuous safety and compliance, but to shift away from costly, reactive repairs – ultimately saving your organization money by extending asset life. 

TheWorxHub includes updated compliance codes for The Joint Commission and DNV, as it is designed to track compliance-related tasks and environment of care rounding. Pre-built deficiency-specific dashboards ensure communication between safety committees and maintenance teams, generating automated work orders and deficiency notifications. Pre-built risk assessment frameworks and dashboards help track asset risk, enabling you and your team to stay organized and on-track to be compliant.

The solution provides real-time data and analysis with built-in reports, predefined dashboards with KPI, and dynamic business intelligence visualization tools – providing your teams with up-to-date data and analytics to make and justify critical operational and budget decisions. 

TheWorxHub integrates with your software ecosystem through our APIs – as well as other Brightly products – ensuring a continued 360-view of your operations. 

At Brightly, we’re proud that our clients call our support “legendary.” We partner with clients to bring deep, industry-focused expertise, integrated technology and committed client service teams to help you accomplish more than you think is possible. Whether it is before, during or after implementation, our support team is always just a call, chat or email away. And, if you want to connect with peers or conduct your own due diligence, the Brightly Community is just a few clicks away for instant product help and peer connections. 


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