Overall rating
4.63 / 5 stars
Verisae is a provider of cloud-based solution that helps large retailers automate their maintenance, energy, field service and remote monitoring programs. With Verisae’s vx Maintain, organizations manage the full lifecycle of their facilities and the equipment within them including purchasing and inventory, maintenance and management of internal and external service contractors and their contracts. By integrating business information and processes in one data platform, Verisae users can track facility operating costs and energy consumption while managing customer satisfaction.
This Software-as-a-Service (Saas) solution can be deployed as a web-based application and it includes a suite of APIs allows for connection with other systems. Its mobile interface allows for user visibility into and action on issues in real-time. The Verisae Connect Facility Platform is fit for large retailers in the grocery, food service, quick-service and specialty retail industries as well as those in the Utilities and Telecommunications spaces.
Executive View
Regional Facility Manager View
Regional Manager Budgets
Store Manager View
Technician Workflow
Overall rating
4.63 / 5 stars
Filters:
Showing 1 - 20 of 20 reviews
July 2018
Katie from Above and Beyond Plumbing
Company Size: 2-10 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
July 2018
Time Saving, Useful, Organized
Pros
I am able to view all pending, in progress and overdue work orders in one place. The gps tracking lets our customer know that we are on site and for how long, leaving no time discrepancy.
Cons
I do not like that you can not accept or reject a work order from an email. That is one of my favorite aspects of service channel. This program is definitely more organized though.
September 2018
Alan from Sintel
Company Size: 51-200 employees
Review Source
Ease-of-use
4 of 5
Customer support
5 of 5
Functionality
5 of 5
September 2018
Great webservice for project management and control. Easy to understand and meet all needs
Pros
various functionalities, activity control, workload, dashboard and control of hours worked in each activity
Cons
Too much information on the screen can disrupt new users. Could export reports with attached images.
October 2018
Marcos from Sintel
Company Size: 51-200 employees
Review Source
Ease-of-use
5 of 5
Value for money
3 of 5
Customer support
5 of 5
Functionality
4 of 5
October 2018
To recommend
I could use something like the project manager to organize the tasks in my daily life.
Pros
Is a good web application to control and preview the workload of the team. Very use to plan and share tasks.
Cons
There are some bugs we can find. For example, in the main page called Tasks, when you click in "Show More" to expand the list of task and projects, it just repeats the tasks.
September 2018
LEANDRO from Sintel
Company Size: 51-200 employees
Review Source
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
September 2018
Fast
Pros
Very fast and organized, this tool can be used for all companies. It's a great tool to create projects.
Cons
It's necessary click in the button save to save all modifications. It isn't cool do it every time, In my opinion the process to save could be automatic.
April 2018
Brittney from GroupOne
Company Size: 11-50 employees
Review Source
Ease-of-use
4 of 5
Value for money
4 of 5
Customer support
4 of 5
Functionality
4 of 5
April 2018
Accruent Software Review
Very useful program.
Pros
Great software for businesses of all sizes to manage their day to day operations. It offers users market planning and site selection capabilities.
Cons
There are many different features on this software so it takes a while to learn all the loop holes and that takes time away from managing but also helps to learn.
April 2018
Audrey from Mlp
Company Size: 2-10 employees
Review Source
Ease-of-use
4 of 5
Value for money
4 of 5
Customer support
4 of 5
Functionality
4 of 5
April 2018
Great management software
Definitely a useful program
Pros
I really enjoyed how accruent set up the home page and the software in general is easy to navigate even when your a new user
Cons
What I liked least with the product was probably the font used and sizing of certain aspects but just cosmetic issues really.
March 2018
Alexandra from Benitez Metal
Company Size: 11-50 employees
Review Source
Ease-of-use
5 of 5
Functionality
5 of 5
March 2018
We have our ups and downs but overall good company!
Pros
We tried Accruent for a while to help us out on our projects and maintain a good schedule of our jobs.
Cons
The only problem is that it came to a point where we didn't have the time to go through all the hoops of the program so we decided to go with another company.
February 2019
Anonymous
Company Size: 51-200 employees
Review Source: Capterra
Ease-of-use
2 of 5
Value for money
3 of 5
Customer support
3 of 5
Functionality
2 of 5
February 2019
Not very intuitive
There are definitely better options but it does the job
Pros
Accruent does a good job storing all of the info necessary to complete the job.
Cons
it is very hard to enter a record. uploading a document is tedious.
the system makes it hard to search by PO# or Store #
February 2018
Simon from Forest Service
Company Size: 10,000+ employees
Review Source
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
February 2018
A person with limited technological skills can really benefit from this software
This software has changed the way I look at technology in my life. Tools such as this are great for the laymen just getting into the field as well as for the professional looking to hone their skills.
Pros
Ease of access was the best part of this experience for me. Knowing very little about the product before I began, I was able to easily and intuitively access the software and utilize the resources available. I was amazed to find this software set up to address my needs without requiring any sort of specialized skills or knowledge to achieve my goals.
Cons
I wish there were more applications for this in my daily life. If i could find a software modeled on this to handle other tasks that require review I would utlizize them to their fullest.
September 2016
Dennis from TOMS KING
Ease-of-use
4.5 of 5
Value for money
4 of 5
Functionality
4.5 of 5
September 2016
Software anyone can use
Pros
Great connection, easy to use and setup considering with our company of over 100 locations. Like the controls and what we can do with our team to make services easier for our field department
Cons
Some of the upgrades are expensive. Follow up calls involve too much when you know the path you're going down.
August 2017
Brittney from GroupOne
Company Size: 11-50 employees
Review Source
Ease-of-use
5 of 5
Functionality
5 of 5
August 2017
Accruent review
Take any of the training when it is available as it helps a lot.
Pros
The best part is that it is accessible at any time or any place from any computer or mobile device.
Cons
It can be pricey the more people added to the access. And the upgrades are costly and difficult to do.
September 2016
Elizabeth from Lowe Enterprises Real Estate Group, Inc.
Ease-of-use
4 of 5
Value for money
4 of 5
Customer support
4 of 5
Functionality
4 of 5
September 2016
Great Product for Facility Management
Pros
User friendly and able to reopen or reassign tickets to complete tickets.
Cons
A little more difficult to give permissions to authorized users without instruction.
September 2018
Gabriel from Sintel SA
Company Size: 201-500 employees
Review Source
Ease-of-use
4 of 5
Value for money
4 of 5
Customer support
4 of 5
Functionality
5 of 5
September 2018
The facility to manage.
Pros
The Project Management application is very useful and intuitive, the sync is quick and the information is I.
Cons
Somethings in the Project Management like the size of the page (need to use a scroll) I guess that could be improved.
February 2018
Kaycie from Edeh Empire
Company Size: 2-10 employees
Review Source
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
February 2018
Great Product
Pros
User friendly and very easy to navigate around making it something that I will likely keep using in the future.
Cons
I did not like that the features that this product offers are kind of limited. Although it accomplishes what I need.
June 2018
Moses from MAESTROS LEADERSHIP TEAM
Company Size: 11-50 employees
Review Source
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
June 2018
Accuruent is the requires no previous skills in property management its the easiest.
Accruent is best solely for scheduling activities but not really for managing big property.
Pros
Very easy to set up and use, user friendly as it displays its homepage in a very friendly way, it very efficient in scheduling activities, cheap and really great quality for money.
Cons
The features are not much as a property manager would expect especially for big size of property, customer support needs an improvement.
September 2017
Dante from Megaton International
Company Size: 2-10 employees
Review Source
Ease-of-use
4 of 5
Value for money
4 of 5
Customer support
3 of 5
Functionality
5 of 5
September 2017
Invest in Software that`s designed around your business needs!
It will save you time and money!
Pros
It is simple and user-friendly, It`s a to the point application that focusses around your needs to create structure in your business to spend more time on the stuff that makes your auditor smile!
Cons
It serves a local audience and not written for an international clientele. It has a shortcoming to specialize in a specific operational practice
July 2018
iyalekhue from University of Benin(uniben)
Company Size: 501-1,000 employees
Review Source
Ease-of-use
3 of 5
Value for money
3 of 5
Customer support
3 of 5
Functionality
4 of 5
July 2018
Does the job
Pros
Accruent is a relatively nice software, has lots of nice features, including managing total work order of a project.
Cons
so far, clients have not had any real complain about the Accruent software, but i think a public price would help sell the software faster, instead of always contacting support for price.
January 2018
Tanner from Ensorcell Investments
Company Size: 2-10 employees
Review Source
Ease-of-use
5 of 5
Functionality
5 of 5
January 2018
Accruent is great!
Pros
Was easy to learn and has a breadth of different options that were great. I found that it had everything I needed.
Cons
Not many cons with this product. I would say that while options were great, I would have liked to been able to customize more.
April 2018
Anonymous
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
April 2018
Useful and very easy to use
Pros
The software is extremely easy to navigate even for the technologically challenged used. It fit my needs to a T
Cons
I don't really have a negative position about this software. If I had to choose something I would say a customization feature would be nice.
June 2017
Cody from Sunset Management
Company Size: 2-10 employees
Ease-of-use
4 of 5
Customer support
4 of 5
Functionality
4 of 5
June 2017
Really good, actually
Pros
Very easy to use. I've used many other tools and some could be buggie. Not the case with Accruent. I loved it!
Cons
Overall, I didn't love the display/homepage. If it's something they can improved, this tool would be even better.