Dokmee ECM

RATING:

4.7

(89)

About Dokmee ECM

Dokmee from OfficeGemini is a enterprise content management solution for businesses of all sizes. It can be installed on-premises as well as hosted on the cloud. Key features include document management, multi-user access, file and folder restrictions, audit logs and periodic backups. Dokmee also provides a variety of functions such as document capture and storage, text-based searchability, file retrieval and sharing. It integrates with a variety of third-party business applications including SAP, SalesForce, Quickbooks and MS Office. The user restriction feature allows document owners to set file and folder level restrictions to limit document accessibility by others. Dokmee is used across various industry verticals, including finance, legal, healthcare, insurance, e...

Awards and Recognition

FrontRunner 2023
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Dokmee ECM Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Dokmee ECM

1 - 5 of 89 Reviews

User Profile

Ajoob

Verified reviewer

Chemicals, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2022

Best software for document digitalization.

PROS

The best about dokmee ECM software is we can store a huge number of documents and is secure from data loss. The files stored in dokmee can easily be accessed and shared. The software helps us to digitally sign the documents after verification. Supports multiple file formats for data storage is a great feature.

CONS

No issues are faced. Minimal training is required for the software use.

Vendor Response

Hi Ajoob, Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying Dokmee ECM. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. Thanks for taking the time to write this review; it means a lot to us. Cheers! Do you have any recommendations for us to improve your experience? Please share your suggestions at sales@dokmee.com. P.S. If you ever need help, please don't hesitate to reach out; we're always here.

Replied October 2022

Resa

Information Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Very comfortable to use

Overall, my experience with Dokmee ECM software has been positive. I appreciate the user-friendly interface, cloud-based access, and customization options. The only downside is the cost.

PROS

I like that Dokmee ECM software is incredibly easy to use and navigate. It has a great user interface that makes it easy to access and manage documents. The ability to customize the software to fit our company’s needs is also a great feature. I also like the fact that Dokmee ECM is a cloud-based system, making it easy to access records from anywhere.

CONS

I dislike that the pricing for Dokmee ECM software is a bit high compared to other options. I also think that the software could be improved with more features, such as real-time collaboration and integration with other software.

Reasons for switching to Dokmee ECM

I switched to Dokmee ECM software because I needed a reliable document management system that was easy to use. I also wanted a cloud-based solution so that I could access documents from anywhere. Dokmee ECM seemed like the perfect fit for my needs.

Anonymous

2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2023

An All-in-One Document Management Solution that improves the Efficiency, Security.

PROS

Dokmee ECM is a comprehensive and robust software that offers a wide range of features that can help to improve the efficiency, effectiveness, security and compliance of a business's operations. The software includes document management, access controls, collaborative tools, version control, full-text search, workflow management, image editing and document storage features, which can help to streamline business processes and improve the overall customer experience

CONS

Integration with other specific systems or platformsAdvanced analytics and reporting capabilitiesAdvanced e-signature featuresAdvanced OCR capabilitiesAdvanced security features such as multi-factor authenticationAI-based features such as automated document classification

Anonymous

51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2023

A Comprehensive Review of Dokmee ECM

Dokmee ECM is a powerful document management solution that streamlines processes, enhances collaboration, and ensures document security. While there may be a learning curve during initial setup, the software's benefits, including efficient organization, improved collaboration, and robust security, make it an excellent choice for organizations seeking to optimize their document management workflows.

PROS

I have been using Dokmee ECM for several months now, and I can confidently say that it has revolutionized the way I manage documents in my organization. This software has truly been a game-changer for our document management processes.First and foremost, the ability to digitize and store all our important documents in one centralized platform has been a lifesaver. Gone are the days of searching through piles of paper or digging through countless folders on our network drives. With Dokmee ECM, everything is organized and easily accessible at our fingertips. It has saved us an immense amount of time and allowed us to be more productive.Collaboration and communication within our team have also greatly improved since implementing Dokmee ECM. Now, we all have access to the same platform, making it effortless to share documents and exchange data. The days of sending multiple email attachments or dealing with version control issues are behind us. The software has fostered a more cohesive and efficient working environment.

CONS

The initial setup may pose a learning curve for users new to enterprise content management systems. However, with time and exploration, the software becomes intuitive to use. Moreover, I have found the software to be highly intuitive and customizable. Once I got past the initial learning curve, the platform became second nature to me. I was able to tailor it to meet our specific needs and preferences, making the overall experience even more seamless.

User Profile

faith

Verified reviewer

Banking, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Dokmee ECM a great file management system

The software has been such a time saving and accurate means of filling up documents therefore easier sharing within and out of the organization.

PROS

It makes scanning and organizing files much easier. A huge pile of documents that needs to be shared both internally and externally can be easily filed therefore making the process much easier and efficient.

CONS

It would pose a challenge for people that are very much used to the traditional means of filling documents in terms of adaptation.

Vendor Response

Thank you for your kind words, Faith! We're glad you're happy with Dokmee ECM and that it's been helpful for your business. We strive to provide the best possible experience so you can be successful. Do you have any suggestions for improving our offering so you can make the most out of it? Share them at sales@dokmeee.com. We look forward to your feedback. Thanks for being such a great advocate for our product/service. P.S. If you ever need help, please don't hesitate to reach out; we're always here.

Replied October 2022