Dokmee ECM vs Microsoft SharePoint

RATING:

4.7

(89)

Dokmee ECM has 89 reviews and a rating of 4.7 / 5 stars vs Microsoft SharePoint which has 5133 reviews and a rating of 4.34 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (89)
4.3 (5133)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 26, 2023
March 27, 2024
Pros/Cons
  • Pros

  • It's secure and reliable tool in this segment and also user interface is very user friendly and does not require any kind of training and customer support is very helpful.
  • The management software has a good integration with various other applications. It also has wide range of management features along with multi-language support.
  • Cons

  • Limited integration: Dokmee ECM may not integrate well with other software systems that an organization is already using, which could impede collaboration and efficiency.
  • The main downside of using Dokmee ECM is that the customer support is lacking. There is no live chat option available and the customer service team takes a long time to respond to inquiries.
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  • Pros

  • I like the ability to be to access shared documents and edit them with ease. The learning curve is tuff, but well worth the effort.
  • The simplicity and ease of access makes SharePoint a brilliant tool to collaborate from anywhere around the world.
  • Cons

  • The problem's solutions are usually on the internet. But it can not be detected problems led to the crisis in the company.
  • Flaws: Very slow response time, lags, often freezes. The site is down about once a month which is very frustrating.
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Pricing Range
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Product Demo
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos