Basecamp vs Office Chat

Basecamp has 12309 reviews and a rating of 4.32 / 5 vs Office Chat which has 217 reviews and a rating of 4.54 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.32 / 5 (12,309)

4.54 / 5 (217)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

October 22, 2020

October 22, 2020

Pros/Cons

  • Pros

  • I love the ease of use and the aesthetic of it! It's very easy to read and very easy to navigate.

  • Very easy to use, a great asset to our company. I absolutely love using this software and am happy with it

  • Cons

  • This software is great overall, but sometimes the search feature can be a bit finicky.

  • Design isn't great as the application is not very easy to use so some people can have trouble learning how to use it. Other than that, I believe it's a great application

  • Pros

  • It's easy to use, I have never had an issue using this software. I have been pleasantly pleased with this software.

  • The app is very reliable and offers great futures.

  • Cons

  • Sometimes we get disconnected but not sure if our Internet connection has to do with it. Other than that all good.

  • Its design is plain and simple, it would be nice if the chat window could be more flexible by personalizing it as we wish.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux