About Dropbox

Dropbox is a cloud-based file sharing software system that caters to individuals and businesses of all sizes. 

This solution allows users to share files and send file requests to anyone, regardless of whether or not they have a Dropbox account. Multiple users can collaborate and leave comments on files.

Dropbox can recover deleted files and maintains version histories in case users want to recover old file versions. It also keeps track of all actions performed on specific files.

Advanced sharing enables only selected users to see important files. Files can be remotely wiped if sensitive data gets compromised. Dropbox can also back up all photos as they are added.

Dropbox also provides an admin panel to control files centrally...


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Supported Operating System(s):

Web browser (OS agnostic)

17,080 Reviews of Dropbox

Average User Ratings

Overall

4.51 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(10,603)

10,603

4 stars

(4,982)

4,982

3 stars

(1,236)

1,236

2 stars

(166)

166

1 stars

(93)

93

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17080 results

July 2020

Sarah from Studio Flight

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2020

Dropbox Business for Small Teams

Our team uses Dropbox Business every day and we organize it by our projects which makes finding documents and assets very efficient. We love the ability to instantly add a shared Dropbox folder from a client directly into our Dropbox dashboard in a matter of seconds. It's one of the most useful features. The history and version control is also really useful to ensure we're using the latest files.

Pros

This cloud-based storage tool has been incredibly effective, especially now that our team is working remotely due to COVID-19. We are able to organize our documents very efficiently using the tools instead of having to use an internal server. It's game-changing to be able to access documents, photos, and videos from any computer without having to use a clunky VPN login.

Cons

I wish the thumbnails were larger when previewing photos and sometimes when you hit the back button, it takes you to the home page instead of the last page of you breadcrumb trail but the ease of use makes it worthwhile, once you get used to it.

Reasons for Choosing Dropbox

The price was fair and the ease of use is very good for our small team.

October 2020

Benjamin from Ben Accinelli LLC

Company Size: 2-10 employees

Industry: Photography

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

If you have a team that needs to collaborate, look no further

my overall experience has been positive. there has been some issues as with any service, but dropbox has been great to work with and has been helpful. Adding the FTP capability a couple of years ago has been a huge upgrade to the account and makes me want to stick with them indefinitely

Pros

Dropbox has been my go-to software for over 5 years. We use dropbox to collaborate between video projects, graphic projects, and photo projects. We have editors all over the world and nothing works better than dropbox. I've tried using google drive multiple times, but dropbox's desktop sync has been the best thing for our collaboration. Transferring files to clients have been so simple on both ends. Every time we've sent files using google drive, we've had nothing but problems. Dropbox makes it super easy to send files and to gather files. Their file request functionality has been amazing to work with and makes it easy to collaborate with clients outside of our dropbox network.

Cons

The syncing can be a little slow especially with large files, but our work around is using an FTP client to log into dropbox to download and upload files directly to and from dropbox. sometimes we'll have syncing issues, but their file conflict solution has made it manageable to work with but still needs some work. the pricing it through the roof, but when you break it down into it's benefits, it's not so bad—but i do find myself constantly talking myself into the price being ok every time that annually payment goes through.

Reasons for Choosing Dropbox

desktop syncing for collaboration and file delivery and requests for clients

December 2019

Carissa from University of Miami

Company Size: 10,000+ employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

2.0

December 2019

Outdated product - needs some upgrades to remain competitive

Overall, this is a great software option for companies to use if they don't need very robust security features (ie HIPPA/FERPA) options. It is very easy for multiple teams and companies to work together to house documents and see what version of the document they are looking at. The software is easy to sync up to a desktop and always ensure that the web version vs your desktop is the same. It is also easy to see comments and who updated the latest version of the document. The way that the documents are organized could use to some work, but overall, this is a good product that can house a lot of documents in the same place and are accessible via mobile and desktop in a very simple way. No set up is needed and no in depth tech knowledge is needed, which is a great option for any company to be able to allow anyone to administer the account.

Pros

The nice part about Dropbox is that it is pretty easy to use and has a free option if you are looking to use it for personal use. The software is easy to switch between mobile and desktop and has a pretty basic way to organize documents, pictures, etc in folders. It is also easy to share the docs/folders with a link or make them public, if needed. We utilize this software to share documents across multiple companies for different projects and house the different versions of the documents in a single place.

Cons

Security updates are lacking when compared to alternatives like Box. We need to keep a very specific set of security functionality for our documents in the higher education industry and Dropbox is not meeting the needs of our industry any longer; therefore, we have to be selective on what documents we are using the software for now. I am sure that Dropbox will update their security functions soon, but in the meantime, we have to be selective on what we use it for. Would be nice if you could organize documents in a different way to make it more efficient to find what you are looking for, as well as comments. I do like that you can see which version of a doc you are looking at right way; however, it is still a pretty old school mentality for organization and collaboration vs all of the other software out there now. This is a good repository to house documents (if it meets your security standards) but doesn't meet the ever changing needs of a robust collaboration tool that we needed it for.

Reasons for Choosing Dropbox

Working with a partner group who already had a Dropbox for Business account

August 2020

Jeanne from Mutual Dance Theatre and Arts Center

Company Size: 2-10 employees

Industry: Performing Arts

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

August 2020

Love it, hate the price

I love it!

Pros

Love the functionality and custom settings. Love that I can choose not to sync or “online only” folders. Love that I can connect my personal account to my business account. Love how much space we get. Love that we can use Dropbox as a server for our small org. LOVE LOVE LOVE AND NEED the automatic saving / versioning. This has saved us so many times. This is the main reason, along with using it as a file server, that we pay for Dropbox.

Cons

The price is very steep in my opinion. Many people I know and work with do not use Dropbox because of the cost. It drives me absolutely insane that business requires at least three users. That’s insane to me! Insane. The other thing that is very troublesome is that it doesn’t automatically lock files when you’re working on them and someone else opens the same file. It has some integration that sometimes provides warnings through Excel, but other file types are completely at risk of having conflicting copies. This is very tricky for the non-tech savvy and it is a weakness. Most of what I love comes with the paid version. As a free product, I can see it annoying people as they near their limits.

Reasons for Choosing Dropbox

We tried so many alternatives because of Dropbox’s price. We ended up liking Dropbox’s features the most. I can’t remember their names, though.

November 2020

Zamruddin from Navjyoti India Foundation

Verified Reviewer

Company Size: 51-200 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Dropbox is one of the best Software that help us to work from home

My Overall Experience with Dropbox is very good. We use every day at our Organization.

Pros

Dropbox is one of the best Software for File Sharing and works on them in real-time we love to use them that can help us to securely place all important files in one place and easily access by everyone at any place where they need and every file store in the cloud. Dropbox Version history is one of the best features I am ever using because of that our file when My Excel/Word becomes corrupt Version history helps us to reverse the file into their original version just in few minutes. We Always use Dropbox for our Work.

Cons

Just One Problem with Dropbox that multiple peoples can't work on a single file at one-time .because of that our file becomes a conflated file that not good. This thing is bad for our Organization.

Reasons for Choosing Dropbox

these are good product but the best features and support in Dropbox