--- title: "Microsoft Teams Software Reviews, Demo & Pricing - 2026" description: "Review of Microsoft Teams Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/ca/collaboration/microsoft-teams-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [VoIP Software](https://www.softwareadvice.com/voip/) / Microsoft Teams Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/)[Alternatives](https://www.softwareadvice.com/voip/microsoft-teams-profile/alternatives/) # Microsoft Teams Review From $4-$12.50/month Free version Free trial 3 plans Wondering if Microsoft Teams is right for your organization? Our VoIP Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Microsoft Teams 4.5 [(11167)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) Pricing Starting at $4.00 per user per month ### About Microsoft Teams Microsoft Teams is a cloud-based communication and collaboration platform serving small businesses, mid-market companies, and large enterprises across industries. It brings together chat, video meetings, file sharing, and app integrations in one workspace. Teams can be deployed via the cloud and accessed through desktop, mobile, or web browsers. Core features include group and direct messaging, video and audio conferencing, shared file storage, and integration with Microsoft 365 apps such as Word, Excel, and SharePoint. Organizations can organize work into channels by project or department, keeping conversations and files easy to find. Microsoft Teams also supports third-party app integrations, allowing businesses to connect tools they already use. Support is available through Microsoft's online knowledge base, community forums, and paid support plans that include phone and email assistance for qualifying subscriptions. Do you work for Microsoft Teams? [Manage this product listing](https://www.g2.com/products/microsoft-teams/claim_requests/new?auto=true) Wondering if Microsoft Teams is right for your organization? Our VoIP Software selection experts can help you in 15 minutes or less. ## Microsoft Teams User Interface ## Popular Microsoft Teams Alternatives Main Product Microsoft Teams 4.5 [(11167)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.44Value for money - 4.24Customer support - 4.40Functionality Pricing Starting at $4.00 per month Get Price Alternative Product [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) 4.6 [(14690)](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/) Ratings Breakdown - 4.59Ease of use - 4.52Value for money - 4.36Customer support - 4.55Functionality Pricing Starting at $14.99 per month Get Price Alternative Product [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.7 [(17741)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.59Value for money - 4.27Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Google Meet](https://www.softwareadvice.com/voip/google-meet-profile/) 4.5 [(12181)](https://www.softwareadvice.com/voip/google-meet-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.63Value for money - 4.29Customer support - 4.32Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24226)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [GoTo Meeting](https://www.softwareadvice.com/collaboration/gotomeeting-profile/) 4.4 [(11532)](https://www.softwareadvice.com/collaboration/gotomeeting-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.31Value for money - 4.30Customer support - 4.35Functionality Pricing Starting at $14.00 per month Get Price ## Microsoft Teams Pros and Cons We analyzed 11,167 verified reviews for Microsoft Teams to find out what actual users really think. Select to learn more Integrated Team Communication Hub Teams brings together messaging, calls, and document collaboration, allowing users to communicate with colleagues and clients in one platform. Persistent channels, cross-platform access, and integration with Microsoft 365 keep information centralized and help teams stay aligned on projects and tasks. Virtual Meeting Organization Tools Microsoft Teams streamlines virtual meetings with easy scheduling, calendar integration, and instant access from multiple devices. Users can host webinars, record sessions, and invite internal or external participants, making it simple to coordinate across locations and keep all meeting details organized in one place. Centralized Chat And Channels Teams offers structured chat and channels for quick messaging, file sharing, and collaboration. Group chats, threaded conversations, and integrated apps help users keep discussions organized, switch between topics, and find past messages easily, supporting both informal and project-based communication. Complex Account And Permissions Setup Managing accounts, permissions, and guest access in Teams can be cumbersome. Users face frequent logouts, confusing authentication, and difficulty switching between organizations or tenants. Admin controls, app restrictions, and permission settings often require extra steps and can frustrate less tech-savvy users. Video Call Reliability Issues Users report frequent audio and video glitches, connection drops, and device compatibility problems during video meetings. High resource usage, microphone access issues, and inconsistent controls can disrupt calls, especially in large groups or when switching devices, impacting meeting quality. Screen Sharing Usability Challenges Screen sharing in Teams can be confusing, with limited options to share specific sections or multiple screens. Users experience navigation issues, lag, glitches, and difficulty managing permissions. The interface sometimes obscures content, and presenters may miss chat messages or audience reactions. ## Microsoft Teams Pricing and Plans Starting price: $4.00 per month Free Trial Free Version Microsoft Teams (Free) $0.00 Plan includes: - 5 GB of Onedrive Cloud Storage - Unlimited group meetings for up to 30 hours - Calls and Files - Up to 300 participants per meeting - Chats - 10 GB of cloud storage per user - Data Encryption for Meetings - Anytime phone and web support - Group Calling for up to 60 Minutes and 100 Participants - Plan Together With Tasks and Polling Read More Microsoft Teams Essentials $4.00 per user, per month Plan includes: - Team meetings recordings with transcripts - 10 GB of Cloud Storage Per User - Web and mobile versions of Office apps - Data Encryption - Expanded cloud storage of 1 TB per user - File Sharing - Business-class email - Phone and Web Support - Standard security - Polling Read More Microsoft 365 Busines Standard $12.50 per user, per month Plan includes: - Desktop versions of Office apps with premium features - Webinar hosting - Attendee registration and reporting tools - Manage customer appointments Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Microsoft Teams Features - Popular features found in VoIP Caller ID Call Monitoring Call Recording Call Routing Computer Telephony Integration Contact Management IVR Mobile Access SIP Trunking Voice Mail - More features of Microsoft Teams Access Controls/Permissions Activity Dashboard Activity Tracking Agenda Management Alerts/Notifications Annotations API Application Management Assignment Management Audio Calls Audio Capture Auto Framing Automatic Transcription Availability Indicator Backup and Recovery Brainstorming Breakout Rooms Calendar Management Calendar Sync Call Conferencing Call Transfer Chat/Messaging Collaboration Tools Commenting/Notes Communication Management Conferencing CRM Data Import/Export Data Security Desktop/Browser Sharing Discussions/Forums Document Management Document Storage Email Management Email Reminders Event Management Event Scheduling File Management File Sharing File Transfer Group Messaging Host Controls Interaction Tracking Live Chat Meeting Management Meeting Notes @mentions Microsoft Outlook Integration Mobile Screen Sharing Multi-Channel Communication Multi-Participant Screen Sharing Multi-User Collaboration On-Demand Webcasting Online Voice Transmission Polls/Voting Presentation Streaming Presentation Tools Presenter Control Management Private Chat Project Management Quizzes Real-Time Chat Real-Time Notifications Real Time Screen Sharing Real-Time Updates Recording Reminders Remote Access/Control Remote Support Reporting & Statistics Role-Based Permissions Scheduling Screen Capture Screen Mirroring Screen Recording Screen Sharing Search/Filter Social Media Integration SSL Security Surveys & Feedback Tagging Targeted/Locked Screen Sharing Task Management Template Management Third-Party Integrations Two Way Audio & Video Two-Way Audio & Video User Management User Profiles Version Control Video Chat Video Conferencing Video Layouts/Views Video Streaming Video Support Virtual Backgrounds Whiteboard Workflow Management ## Microsoft Teams Integrations Microsoft Excel Integration rated 4.7 from 282 reviews Microsoft SharePoint Integration rated 4.6 from 267 reviews Microsoft Outlook Integration rated 4.8 from 244 reviews Microsoft PowerPoint Integration rated 4.7 from 189 reviews Microsoft Word Integration rated 4.7 from 180 reviews Microsoft OneNote Integration rated 4.4 from 124 reviews See all 202 integrations ## Microsoft Teams User Reviews ## Microsoft Teams customer ratings - Overall rating: 4.5/5 - Total reviews: 11,167 ### Rating distribution - 5 stars: 6,507 reviews (58%) - 4 stars: 3,590 reviews (32%) - 3 stars: 866 reviews (8%) - 2 stars: 156 reviews (1%) - 1 star: 48 reviews (0%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.4/5 - Customer support: 4.2/5 - Functionality: 4.4/5 --- ### Highly reliable for professional use but heavy on data. - Overall rating: 5/5 - Reviewer: Kamini M. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience over the last 4 years has been highly satisfying for professional work. Even though it requires more memory and a strong internet connection, its security, video stability, and file-sharing features are much better than other platforms. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Having used Microsoft Teams for over 4 years on a daily basis, I can say it is highly reliable. The video quality during long meetings is stable, and screen sharing works perfectly. The chat organization, channels, and deep integration with the Microsoft 365 ecosystem make managing a heavy 45-hour work week very smooth and efficient. #### Cons The main drawback is that it consumes a lot of system memory (RAM) and heavy internet data compared to other video calling apps like Zoom or Google Meet. If you are on a limited mobile data plan, it runs out very quickly, and it can also slow down older phones or laptops during long meetings. --- ### The best communication and collaboration platform by far for entreprises. - Overall rating: 5/5 - Reviewer: Philippe C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Teams is without a doubt the best communication piece of software for businesses. If you use any Microsoft 365 products, this is a no brainer. It connects seemlesly with SharePoint, Entra ID, Onedrive and Exchange Online. The quality of calls is impecable. #### Cons The only major feature that would be missing is a better integration with RDS Servers that are not in Azure. --- ### Good all-in-one communication platform - Overall rating: 5/5 - Reviewer: Mitesh V. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Microsoft Teams is a solid collaboration tool. It helps in daily communication, meetings, and sharing work efficiently, especially for distributed teams. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It makes team communication really easy in one place — chats, meetings, and file sharing all together. It’s very useful for remote collaboration and staying connected with the team. #### Cons Sometimes it feels a bit heavy and can slow down on older systems. Also, notifications can get overwhelming if not managed properly. --- ### Teams Player - Overall rating: 5/5 - Reviewer: SHANNON H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Teams so far as been great. Teams is used on a daily basis and has become quite essential in communication as we are a remote company. I do have the Teams app on my phone, which I use quite often. The instant Teams messaging is awesome and we can jump in a quick meeting at anytime if need be with or without video We use the "share screen" feature quite often and love it. We rely heavily on Teams for our everyday communications via messaging or video call. I highly recommend Teams for any company big or small, especially remote companies. It is definitely by far the best platform for team communications I've used. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The feature I like most about Teams is as a team leader and being a remote company, I can see when my team members are active, in a meeting, away, or out of office. This is very beneficial as a remote company to be able to see how long any one person is away from their computer during the work day. It also makes the team members more mindful of how long they are away for reasons other than lunch. #### Cons I can honestly say, there isn't anything about Teams that I have not been satisfied with since I began using it. #### Reasons for choosing Microsoft Teams Functionality and ease of use. The mobile app which is also user friendly. --- ### Highly integrated and reliable collaboration platform for professional team communication - Overall rating: 5/5 - Reviewer: Leidymar M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been highly positive because Microsoft Teams serves as a very reliable hub for my professional freelance communication. It effectively combines text chat, video conferencing, and live file collaboration in one single place, keeping my project workflows well structured. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most about Microsoft Teams is its comprehensive integration with the entire Microsoft office ecosystem, which makes sharing files very smooth. The audio and video quality during large client meetings is highly stable, and the channel structure allows for perfectly organized text chat discussions. #### Cons What I like least about Microsoft Teams is that the application can be quite heavy and consume a lot of computer memory, occasionally slowing down older laptops. Additionally, the user interface can sometimes feel slightly cluttered and confusing for brand new users to navigate. --- ### Seamless Collaboration with a Few Performance Hiccups - Overall rating: 4/5 - Reviewer: Melissa R. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Microsoft Teams is a powerful, centralized hub for modern workplace collaboration. While it excels at bridging the gap between chat, meetings, and document storage, its occasional performance lags prevent it from being completely perfect. It remains a top-tier choice for any organization heavily invested in the Microsoft ecosystem. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The deep integration with Microsoft 365 makes sharing files, scheduling calendar events, and co-authoring documents incredibly seamless. The channel-based organization keeps team conversations tidy, and the screen-sharing clarity during large meetings is highly reliable. #### Cons The platform can be a heavy resource hog, frequently slowing down older computers or laptops during intensive video calls. Additionally, the notification settings can occasionally feel overwhelming and difficult to fine-tune across multiple channels. --- ### An Exceptionally Powerful and Complete Hub for Corporate Collaboration - Overall rating: 5/5 - Reviewer: Md Noushad A. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Microsoft Teams has been exceptionally great. It has become our primary hub for all virtual meetings, chats, and documentation. It has significantly streamlined our daily business operations and improved team collaboration across different locations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Microsoft Teams is its powerful all-in-one ecosystem for team collaboration. The integration with Microsoft 365 apps like Word and Excel makes file sharing and editing incredibly smooth. The channel-based chat system keeps all our business communications perfectly organized." #### Cons The only minor issue is that the application is quite heavy and can consume a significant amount of system memory during long video meetings. Sometimes, the initial set up and managing permissions for external users can be slightly complex for beginners." --- ### Collaborative Connection for Workplace - Overall rating: 5/5 - Reviewer: Angela R. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Team collaboration and communication. The chat features and meeting recordings are helpful. The Intergeneration between the Outlook calendar and the Teams calendar is essential. #### Cons The option to assign co-hosts or meetings option is only available in Team. It'd be helpful to have that in the Outlook calendar as well --- ### My first experience with Microsoft Teams - Overall rating: 5/5 - Reviewer: Chiara L. - Verified reviewer: Yes - Industry: Law Practice - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Personally, it takes me back to some memories, I had a nice experience with this software and would recommend it to anyone who needs to get together many people. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros My experience with Microsoft Teams goes back to my first job. Fantastic, it has helped me so much to communicate with my team and collaborate with various people simultaneously. I had so many project done with this software plus it's so easy to use. #### Cons My overall experience was great that I don't have cons to consider, even when I had a few question the customer support was there to help, nothing to complain!! --- ### Convenient for Meetings and Communication - Overall rating: 5/5 - Reviewer: Wei Jie L. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered useful for meetings and workplace communication. It generally works well and makes it easy to stay connected, although occasionally having to dial in #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros convenient and makes it easy to communicate, join meetings, and collaborate with coworkers in one place. #### Cons Sometimes I have to dial into a meeting manually when there is change in organization policy. Then it does not work as expected, which can be inconvenient. --- Showing 1 - 10 of 11167 Reviews [See All Reviews](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) ## Microsoft Teams Popular Comparisons [Zoom Workplace vs Microsoft Teams](https://www.softwareadvice.com/compare/101384-Zoom-Video-Conferencing/vs/397766-microsoft-teams/)[Google Workspace vs Microsoft Teams](https://www.softwareadvice.com/marketing/google-workspace-profile/vs/microsoft-teams/)[Google Meet vs Microsoft Teams](https://www.softwareadvice.com/voip/google-meet-profile/vs/microsoft-teams/)[Slack vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/slack/)[GoTo Meeting vs Microsoft Teams](https://www.softwareadvice.com/collaboration/gotomeeting-profile/vs/microsoft-teams/)[Webex Suite vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/webex/)[TeamViewer ONE vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/teamviewer/)[Zoho Meeting vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/zoho-meeting/)[Doodle vs Microsoft Teams](https://www.softwareadvice.com/compare/99128-Doodle/vs/397766-microsoft-teams/)[FreeConferenceCall.com vs Microsoft Teams](https://www.softwareadvice.com/collaboration/freeconferencecall-profile/vs/microsoft-teams/)[Adobe Connect vs Microsoft Teams](https://www.softwareadvice.com/presentation/adobe-connect-profile/vs/microsoft-teams/)[Bitrix24 vs Microsoft Teams](https://www.softwareadvice.com/nonprofit/bitrix24-profile/vs/microsoft-teams/)[ClickMeeting vs Microsoft Teams](https://www.softwareadvice.com/lms/clickmeeting-profile/vs/microsoft-teams/)[Amazon Chime vs Microsoft Teams](https://www.softwareadvice.com/voip/amazon-chime-profile/vs/microsoft-teams/)[RingCentral Video vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/ringcentral-video/)[3CX vs Microsoft Teams](https://www.softwareadvice.com/voip/3cx-phone-system-profile/vs/microsoft-teams/) [Compare All Alternatives](https://www.softwareadvice.com/voip/microsoft-teams-profile/alternatives/) ## Other Top Recommended VoIP Software [Intermedia Unite](https://www.softwareadvice.com/voip/intermedia-unite-profile/) **4.7** (189) Recently recommended **15** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (572) Recently recommended **13** times [Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) **4.7** (41) Recently recommended **12** times [Five9](https://www.softwareadvice.com/call-center/five9-profile/) **4.2** (487) Recently recommended **11** times Stuck Between Options? 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