Office Chat Software


 

Office Chat is a cloud-based HIPAA-compliant instant messaging solution for small and midsize businesses across various industry verticals. It provides collaboration and communication tools that can be used in the office or remotely. 

Key features include auto-login, delivery confirmation, automatic notifications, priority messages, automatic deletion of messages and more. Users can create multiple user groups, assign role-based group permissions, search chat histories and files and broadcast messages across an organization.

Office Chat allows users to configure message and file retention. It also features security features such as two-factor authentication, data encryption, security logs and ISO 27001 compliant data storage. The solution also offers mobile functionalities for iOS and Android devices that allow users to remotely access the solution.

Services are offered on a monthly subscription basis that includes support via phone, email and FAQs.

 

Office Chat - Chat window
 
  • Office Chat - Chat window
    Chat window
  • Office Chat - Enter pin
    Enter pin
  • Office Chat - Security settings
    Security settings
  • Office Chat - Search results
    Search results
  • Office Chat - Mobile list of chats
    Mobile list of chats
Supported Operating System(s):
Web browser (OS agnostic)

110 Reviews of Office Chat

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Cortney from Neponset Valley Oral Surgery
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Office Chat

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Pros

Having offices in multiple locations that interact with each other consistently throughout the day the group chat is a very fast efficient way to do this. Much faster and easier than calling other offices especially when other lines are tied up.

Cons

Idles out after some time and some messages appear out of order.

Review Source: Capterra
 

Diana from WELLBEINGMD, LTD.
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

I love Office Chat!

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It is fabulous! I can share files with my boss from home or in the office. Super easy. I love the feature that you can find any files you sent by doing a search of files. Highly recommend.

Pros

It is very easy to use! I love that you can send files to other people very easily!

Cons

I had a few times where I had an unread message and did not know where it was - BUT customer support helped me find it very easily!

Review Source: Capterra
 

Jacqueline from WellBeingMD
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

It's fantastic as long as people turn it on...

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We have been able to solve the issue of transferring documents from offsite personnel to in-house personnel instantly rather than through email, which is not always instant.

Pros

I like the fact that users can post their own unique photo or ID to personalize the screen

Cons

My biggest complaint is that if someone gets to work and forgets to open their app on their desktop, sending them a message is pointless. Also, I would like the phone app to allow me to sign in with my fingerprint and not have to remember my password, which I am not very good at doing.

Review Source: Capterra
 

Lisa from Blooms Today
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Office Chat

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A benefit is the newer options of being able to send attachments.

Pros

I like that Office Chat is an app that allows admins to view other chats. I also like the group chats that we can create.

Cons

The app will freeze at times and cause computers to freeze.

Review Source: Capterra
 

Stephanie from Myron
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

OfficeChat

Ease-of-use

Functionality

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Value for Money

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They prefer to be paid via credit card & do not really like invoicing. However, our company does not issue company credit cards & had to email back & forth asking if possible to set up for invoicing instead of credit cards. They were very helpful & understood our situation & were willing to make the change for us - even though this is not the norm for them.

Pros

When we did our research for a new officechat software, we were really impressed with the features that are available & the ease of use for the end users. Setting up the users is very simple & easy. Just needed to give the end users admin rights to install the software. Very easy to create groups & place people within. Reporting is really great & one is able to turn on & off features with a click on a button. The self destruct can be set with a timer which comes in handy when discussing private & confidential information.

Cons

When opening a ticket, waited for most times 24 hours to hear back from them. However, they do have the option to call in if required, however, since this is a virtual company, they prefer either chat or email

Review Source: Capterra
 


August 2018

August 2018

Office chat is great software for chatting within the office staff.

Ease-of-use

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Pros

Office chat is great software for communicating with in the office easily.

Cons

it does exactly what it says it's supposed to do and makes communicating in the office easy but there are so many options that are more integrated for all chatting platforms.

Review Source: Capterra
 

Philisa from Gotel Pty Ltd
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Great platform to keep in touch with employees

Ease-of-use

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It is 100% working well for me and I love it

Pros

I like the fact that we can chat easily even on our laptops and not only have to use our phones everytime we want to chat or talk about something .

Cons

There is nothing I don't like I like the fact that I can chat even if i'm in the office or out of the office so its convenient and working great for me

Review Source: Capterra
 

Tara from AIP, Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

We use this to bring employees from 4 offices right to each of our fingertips.

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To keep in touch with our other co-workers in different offices around the state.

Pros

I can easily find other employees that I work with and send them a message. I also like the features like "show when read", "delete after read', etc. I really like the one that shows me after the other person reads it. No one is able to say that they did not get the message because I have a read receipt. I also like how easy it is to attach a file and send it off.

Cons

I do not like the lack of emojis. I know this is a very simple thing, but that is really the only thing I can think of. I really would give this program a 10 out of 10. I can't think of any other problems I've had with this.

Review Source: Capterra
 


July 2018

July 2018

Awesome tool for interoffice communication!

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Pros

It is so easy to chat with everyone in the office and I never have to pick up my phone! I can send off quick messages and get the responses I need in no time. Way faster than email!

Cons

Sometimes I don't see the notification that I have a new chat but I think it just pops up when I'm not looking!

Review Source: Capterra
 

Luke from Rockcastle
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2018

July 2018

Not that bad but there are better Apps.

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Easy and great price.

Pros

I like that it is really simple. We use if for inter-office communications. My team and I used it for small communications between our department.

Cons

The one big issue that I have with this app is that it literally destroys my battery life. If I am using this app, I need to have my phone plugged in continuously.

Review Source: Capterra
 

Michelle from Northwoods

July 2018

July 2018

Office Chat is a great replacement for AIM

Ease-of-use

Functionality

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Pros

Great software to use with employees a they do not have to have it linked or downloaded to their cellphones

Cons

I wish I could control the volume of the program so incoming messages will be louder than the other programs running on my PC

Review Source: Capterra
 

CHAMARAE from HERITAGE USA
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

THIS IS A GOOD SPARK TO OUR WORK ENVIRONMENT AND I AM GLAD WE GAVE THIS A CHANCE BECAUSE IT FITS.

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IT IS A GREAT ADDITION TO OUR CREDIT UNION AND BEING ABLE TO COMMUNICATE WITH MEMBERS AT THE CLICK OF A BUTTON. IN THE CREDIT UNION WORLD, IT JUST MAKES LIFE EASIER INSTEAD OF WALKING OUT OF YOUR OFFICE WITH A MEMBER.

Pros

I REALLY LIKE THE EASE OF IT AND BEING ABLE TO COMMUNICATE WITH COWORKERS IN A MATTER OF SECONDS. THIS IS AWESOME.

Cons

I HATE THAT SOMETIMES IT GLITCHES OUT AND SHOWS THAT PEOPLE ARE OFFLINE WHEN THEY ARE ONLINE AND SOMETIMES IT DOES NOT LET ME SEND MESSAGES AND I HAVE TO RESTART THE PROGRAM

Review Source: Capterra
 

Annette from First Arizona Title Agency
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Very easy and convenient to use. I use it 90% of the time

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Pros

I work in Escrow and a lot of my co-workers are in another location and its easier to ask a quick question without having to send an email only to have it get lost in the sea of the other emails that we receive on an hourly basis. Using this sends a ping right away to the recipient and allow for my questions to get answer much quicker than sending an email

Cons

The only thing I don't like about it that the chat screen still shows old chats from employees who do not work at the company any longer and for some reason I can not find a way to remove them. All of our old chats are on my dashboard and I would like to remove them. If there is a way to remove them, I have not found it yet.

Review Source: Capterra
 

Trisha from North Idaho College
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2018

June 2018

This is a great way to maintain contact within your office via electronic communication.

Ease-of-use

Functionality

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Value for Money

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Pros

I like this product as recently my institution has chosen to move away from blackboard which we used for Instant messaging. Office chat is simple and easy to use.

Cons

It can be difficult to locate your chat history. Thus far that is my only complaint as we have only used the system for a small time.

Review Source: Capterra
 


June 2018

June 2018

Awesome software for communicating with coworkers

Ease-of-use

Functionality

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Value for Money

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We are able to have instant communications with coworkers.

Pros

Officechat is very simple to use. Simple sign on with your same company email address. You can have a list of most recent or frequently contacted coworkers, and you can have access to a list of all coworkers within the company that are logged in. You can also see their status, to see if they are actually at their PCs or away from their desks. Also, you can send images, gifs and other documents through your chat window.

Cons

The software feels somewhat clunky at times, and once or twice a month we loose connection to the service for several minutes during the day. Not sure if related to an issue with the company providing the service or with our Internet connection.

Review Source: Capterra
 

Bobby from Defy Grav, LLC.

May 2018

May 2018

It's an ok service

Ease-of-use

Functionality

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Pros

Office Chat on paper seem like the perfect solution for your company. We used to use it and it was ok.

Cons

Office Chat have features or rather don't have certain features that you would expect a chat-service to have.

Review Source: Capterra
 

Kayla from Icon Architecture
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Great tool and convenient for in and out of the office.

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Quick and convenient, non-direct/formal chat software to use with colleges.

Pros

The gifs and quick replies. Its easy to use and convenient. The new features are also nice as well. Also, what might be an operator error is getting added and messages to other groups sometimes but that has since seems to be resloved.

Cons

When starting a new chat differently from the new function is will not load your previous messages until after you send the new chat and you can't start that "new" chat with sending a picture.

Review Source: Capterra
 

Alan from Myron Corporation

May 2018

May 2018

Solves your inner customer communication needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Keeps you in communication with people from the company you're working at, no matter where their location is. Message notifications are delivered to your mobile app, web app, and desktop.

Cons

Chats can sometimes crash, so I believe it is not suited yet to handle big chat rooms. No GIF's are displayed, they appear as images, not animations.

Review Source: Capterra
 

Nemyee from HCE

May 2018

May 2018

Loving everything it does!

Ease-of-use

Functionality

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Pros

I really like the fact that we try to communicate easily with our other coworkers, avoiding to reach them by phone.

Cons

I don't have any regrets about using this software, I just love everything it does! Loving everything it does

Review Source: Capterra
 

Martha (MIA) from Myron
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

Easy to use!

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Pros

This chat tool promotes a good environment and a faster communication between co-workers. The GIFs and emojis make it fun while working.

Cons

Its design is plain and simple, it would be nice if the chat window could be more flexible by personalizing it as we wish.

Review Source: Capterra
 
 
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