The overall experience was positive. When needed we pulled in the president to get things resolved in time for our implementation. Running our salary planning for the first time this year went surprisingly smoothly, thanks to the partnership in implementation.

We looked at several systems to meet our global compensation planning needs and we felt TalentComp was the best fit. Not only does it accommodate salary planning in 12 countries, it is intuitive and allows managers to export their information to do their modeling offline and import it back into TalentComp, something they could not do with our prior system. Also, they can pull the comp statements at any time.

We had a lot of back and forth during set up with many things that should have been addressed up front. We also had to rework the comp statement several times with the implementation team to get it into the format we wanted because we could not modify it ourselves.

Software is extremely flexible, support team is top notch and is available around the clock.

As with any software, there can be limitations of functionality, even with development work.

It's relatively easy to use and it is less expensive than others -b but you pay for what you get. Our organization has started to outgrow TC and it's capabilities which is making it harder to manage our merit cycle

It's not synced to our HRIS, everything is manual and there is very little customization and features (to able to handle promotions directly in the tool)

Very happy with the product, our managers feels it provides efficiencies in our annual performance cycle and compensation planning cycles

Easy to use, very customizable based on your business needs.

The annual process is a bit cumbersome to relaunch the tool.

Regularly stunned and happy. The reports and custom features are a big win.

The team behind the software really make this a win for me. Version 1 met our needs, and V2 comes out and blows off our socks, then it has a few tweaks needed and the team hops to it. Love the customer service and tool flexibility to our needs.

It would be handy to have a more influential role from CWS- I am coming to you with my problems, asks, requests, and your team is incredibly helpful and responding.It is like a white water ride, where everything is fast and I glance a tree as we go along, and there is a rock over there, but don't look too long because here comes the rapids again. It would be great to have a 'meta' review of what features are not being used, and how they could simplify or improve. We did not use 'preferred currency' and it would have been the right thing to do, but I didn't ask and it went by so quick I never really saw it or appreciated it. If someone at CWS did a performance audit to show how it can be even better, that would be well received.