All Tipalti Reviews
1-25 of 128 Reviews
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Eran
Verified reviewer
Real Estate, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2020
Approve.com put us one step closer to adopting big-company workflows, without the complexity
my pain was mid-management were buying products without an organized approval workflow, and without them having transperancy as to how much of their budget is left on a monthly basis. I was afraid of implementing a process using our ERP as it's not friendly enough and I want to be an enabler of my peers - Approve.com definitely hit my sweet spot with their offering.
PROS- easy to onborad all the different stakeholders, no more approvals on slack or emails - transparecny on Actual vs. Budget for every stakeholder - suppliers onboarding saved us hours of the finance team every month
CONS- missing vitual credit cards - emails layout doesn't look good, images are too big etc. (I'm using MS outlook)
Lisa
Venture Capital & Private Equity, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
Software selection proves a success
Overall, we are thrilled with selecting the right product for our business case. The staff are extremely helpful and flexible in ensuring it can meet our requirements with some tailoring as required.
PROSThe ability to process invoices from time of receipt to actual payment. Ability to handle multi-entity as well as handling of invoice management for a HNW individual.
CONSUI not always that strong - could use some improvements in the structure of the tool and the user interface.
Reason for choosing Tipalti
Yokoy doesn´t offer payment capabilities. Business Central just a bit heavy and not in line with our company size.
Reasons for switching to Tipalti
Not scalable
Will
Music, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2024
Bad and Frustrating
I do not like anything about Tipalti. That's it.
CONSFrom persistent login issues, to its poor UI, the experience of using Tipalti has been incredibly frustrating and I resent having been forced to use it by some of the companies who pay me. I think any alternative in this space is superior.
Azizah
Verified reviewer
Telecommunications, 5,001-10,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2022
E2E payment solutions
CSV-based transaction files provide more distinguished adaptability. Our licensing software generates fees that may be simply formatted to coordinate with the transaction file's specifications. Tipalti has lessened the time it takes to collect and disperse quarterly royalties from days to hours.
CONSAmong my complaints is that it is impossible to notify the approver that a rejected approval claim has been submitted. It might be helpful if invoices could be added to a pending payment order so customer can see the progress easily.
Reasons for switching to Tipalti
Tipalti has a subscription payment feature that useful to our system.
Steven
Verified reviewer
Internet, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2016
Great Payment Solution
We have a very complicated payout setup that used to take up to 5 days per month to complete. After integrating with Tipalti we've been able to reduce that to 1 day a month and significantly increase the accuracy and timeliness of payouts. The functionality provided relative to the cost is a steal. While we'd love to see more customization, they're working hard to release new features and we've been very pleased with the relationship so far.
PROS-Fairly easy to setup and integrate -Affordable -Good customer support -Visibility for vendors
CONS-Could allow for more customization -UI is a little antiquated but works
Mike
Verified reviewer
Information Technology and Services, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2016
Fantastic Team, Company and Service
We need a payment solution for paying nearly 1,000 publishers all around the world and we needed it fast. It had to work, it had to work well and we didn't want to deal with all of the hassles that this workflow could potentially entail. Tipalti's team made it easy, answered all of our questions, put our minds at ease and most importantly, got the job done. After having gone through the process manually one time, we could easily see the clear advantages Tipalti brought to the table. And they keep exceeding expectations every day.
PROSPayments in different currencies Payments all around the world Different payment formats that the may require (ACH, wire, etc.) 1099 Handling
CONSNone that come to mind
Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
An extremely easy to use software that has helped improve our productivity & communication
We love that it integrates well into our current system and it scales up extremely well to our 500+ employees.
CONSOnce in a while we experience delays in processing tax forms but because this is used so rarely, it often is not a problem. Thankfully, deployment and operation go through swiftly.
Joel P.
Verified reviewer
Insurance, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Excellent software product, sales and customer support.
Simplifies the payment process, while supporting statutory compliance and all at a very reasonable cost.
CONSWe could use improved standardized reporting, but all data can be easily exported and manipulated for reporting..
Ehud
Verified reviewer
Computer Software, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
An easy and elegant solution for one of the biggest pains a finance department gas
- The product is clean, simple and easy to use, which makes the implementation easier - There's an option to have a full dialog about the purchase with no involvement of other forms of communication - User onboarding is fast
CONSWould like to have more control as an admin in the system - approval flow, optional fields etc.
Kevin
Verified reviewer
Marketing and Advertising, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2016
Excellent service
Excellent SAS. Customer Support is top notch. Using this service has reduced our man-hours (and costs) considerably. There is a lot of back-end work to get it linked into your system but it’s worth it. We send weekly and monthly payments (qty in the thousands) and I’d hate to go back to doing this ourselves.
PROSExcellent Customer Support, I'd rank it among the best. You can actually CALL them (!). Sometimes you have to leave a voice message but they get back to your promptly; same if you email them. Uploading payment instructions is very straightforward.
CONSKnowing if a recipient is indeed “payable” is sometimes a bit difficult to determine. However, such recipients seem to be in hard-to-pay countries. Tipalti is always trying to improve things though.
Vilim
Health, Wellness and Fitness, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Tipalti review
Overall Tipalti is great software and help us with our AP processl.
PROSWe use Tipalti for AP and it is working great as they provide great approval work flow and payment process.
CONSOne of the issues is reporting as Tipalti provide only hand full of standard reports.
Reason for choosing Tipalti
Price
Ana
Internet, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2020
User friendly and great customer service
The customer service is always kind and attentive.
PROSInvoice processing efficiency has improved by 90%. Storing of invoices and tax documents, TIN validation and banking information is all in one place. Email inquiries have decreased dramatically.
CONSThe implementation was not as smooth and seamless as we would have liked. The initial uploads created several duplicate vendors and not all invoices uploaded properly.
Reason for choosing Tipalti
Tipalti was the best fit for our young teams, ease of use was great and our rep was incredibly knowledgeable and personable as well.
Anonymous
501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Tipalti - A Made Easy payment gateway
I was particularly concerned about whether the rules governing money transfers applied to our international payments. Tipalti introduced a fantastic money transfer solution that is extremely effective and accommodates a range of payment methods. By integrating Tipalti into our payment procedure, we have sent millions of dollars overseas. Tipalti has greatly reduced the amount of time I spend processing invoice payments.
PROSWith Tipalti, it's simple to view the status of payments and invoices right away. Time and money are saved by having a single payment run for both domestic and international payments. Having a 100% paperless payables procedure is wonderful. The software handles processing invoices and paying vendors with relative ease when used independently.
CONSOne of my issues is that it is impossible to alert the authorizer that an approval claim has been made but been refused. If invoices could be included in a pending payment order, customers could readily track the status. The cost is not cheap. The implementation process takes some time. But once you board, the journey is incredible.
Ileen
Logistics and Supply Chain, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Improve their Financial Operations with Tipalti
It has helped us automate and simplify our payments and other accounts payable process. It enabled our businesses to automate our invoice processing, payment reconciliation, and tax compliance, saving time and reducing the risk of errors, especially that we have worked with local and international companies.
CONSIt's a bit complex, might need to invest more time in training and support.
Patrick
Architecture & Planning, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
New User - Early Appraisal
Our AP controller left and we did not replace her. Tipalti automates half of what she was doing (setting up new suppliers, processing supplier invoices, setting up payment runs and actually paying suppliers) at a lower cost and the control environment is strengthened too.
PROSThe product is pretty easy to use, the supplier management puts the emphasis on the suppliers to get details correct, and because they want to be paid they are motivated to do so. In addition, the control environment is strengthened with the screening of suppliers and the internal digital invoice approval process of invoices means budget accountability is strengthened. It also integrates very well with NetSuite, which is important as that is my book of record.
CONSThe dashboard is not the best, it looks a bit out of date and could do with being refreshed. I would also like to see the product handle staff expenses and staff credit cards.
Abhay
Accounting, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Account Payable
My total experience was fantastic with Tipalti. I really love this application its very easy and reliable
PROSInvoice Processing as well in Vendor management
CONSAfter doing payment Filtration on payment page for vendor.
Faina
Financial Services, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2021
Safe , secure and efficient way to process payables
I like Tipalti very much. Easy to use. Secure and efficient processing of large payments, paperless process is very good, allows access to many different approvers
PROSsafety, efficiency, paperless processing, secure processing of large payments
CONSProcessing and approving payments require few steps but program does not tell you that you still have few steps to complete.
Reason for choosing Tipalti
User friendly
Reasons for switching to Tipalti
Secure and efficient processing of large payments and paperless process
Vendor Response
Hi Faina, Thank you for giving Tipalti such a strong and positive review! Safety and security are a value that we really do emphasize in addition to Tipalti's ease of use and payment capabilities, so it's very wonderful to hear that you found the product valuable and effective in each of these categories.
Replied June 2021
Shir
Marketing and Advertising, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
Replies are always prompt, clear and helpful, providing all the necessary information at once.
The dashboard is clear and easy to use, support is A+. The team is very responsive, professional and helpful.
CONSNot sure I fully understand how the payment process works. Lately, they came out with Webinars explaining exactly this process and were helpful. However, would have appreciated had the webinars fit my time zone better.
Eyüp
Financial Services, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2022
Tipalti Approve
I create my reports here and I can easily notice the parts I want.
PROSIt is very nice that the analyzes are simpler and more understandable than other software.
CONSCorrection of transactions is very difficult and complex. It needs to become simpler
Reasons for switching to Tipalti
Simple and understandable analyzes
Wilkes
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
very good payment automation with some improvements it could be excellent
-easy to onboard new vendors/suppliers -easy to pay selected invoices in batches -easy to pickup the system, even for non acct types
CONS-doesn't sync with our ERP -doesn't automated 1099s yet -doesn't allow for multiple payment setups for same customer yet
moran
Marketing and Advertising, 501-1,000 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2020
Work with Approve
Smart and energetic team, service oriented and fast learning.
PROSThe UI is good and the system is user friendly. It's an out of the box solution with some options to customize.
CONSMissing an easy online purchasing experience for the end user (catalog) + agreements management module.
Vendor Response
Thanks for the feedback Moran We have added a contact repository to our vendor module, which allows to (1) Store contracts and assign metadata (2) Schedule reminders for renewals (3) Search and filter vendors by contracts. With regards to punchout capabilities, those are on our immediate roadmap, alongside catalog management.
Replied November 2020
Juan
Verified reviewer
Computer Software, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed July 2023
The perfect solution for my business
One of the standout features is its ability to automate the entire payment workflow, from affiliate onboarding to coin selection to sending payments. This automation has dramatically reduced the amount of time and effort you previously spent manually managing payments.
PROSWhat I liked the most is its ability to completely simplify my affiliate payments. Before using this platform, I had to deal with a manual and tedious process that consumed a lot of time and resources. But now, I can automate the entire process, from affiliate onboarding to currency selection to sending payments.
CONSOne of the things that I liked the least is its initial learning curve. At first, it can be a bit overwhelming to get familiar with all the features and functionality of the platform.
Kentall
Verified reviewer
Marketing and Advertising, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2023
Tipalti personal review
Tipalti makes it easy to manage and track payments, and helps us automate the entire payment process. We like that the platform uses advanced encryption technology to secure payment data and protect customer information.
CONSThey offer limited customer service and support, which can be frustrating for users who need help with their payments.
Bert
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
We are a new company and new to this type of payment system. After our research we selected Tipalti
The best part was the easy of use. Once we began to enter our payees it become easier and easier to use. Since we were new to this type of software, we called upon customer service a great many times and each and every time we contacted them, they got right back to us via e-mail or a phone to solve any issues and/or answer any questions we had. that was a big PLUS for us as we didn't want to be left standing scratching our heads. The more we "dug" into the software the more we realized how easy it was to customize for our needs...that too was a very big plus for us.
CONSDon't see any problems or issues at this time. Again, as we dove deeper and deeper into the software, we found the answers we were looking for and with the great support that Tipalit offers anything that did come up we simply sent an e-mail to the support team and they got back to us right away with a e-mail or phone call. Greatly appreciated.
Nydia
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
Tipalti makes it easier for our payees to find the information they need from us all in one place.
Tipalti makes it easier for our payees to find the payment information they need all in one convenient place. Plus they can update their contact, bank and tax information online at any time and hassle free. Tipalti has also helped to minimize out mailing costs and we now use less paper as a result which is a plus for the environment. The customer service team is beyond exemplary and always prompt with replies.
CONSAccessing the statements by the payees is not exactly a user friendly process, but once they figure it out, it is easy to find again.
Vendor Response
Thanks for the review!
Replied March 2018