All Alexa Reviews
1-25 of 77 Reviews
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Tara
Hospital & Health Care, 11 - 50 employees
Used less than 2 years
OVERALL RATING:
4
Reviewed September 2021
Alexa for business makes sense
Emeka
Verified reviewer
Higher Education
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
This is an effective tool to understand and improve traffic.
The software is really good in almost every aspect. It is relatively easy to use, it has a very responsive customer service and is not too expensive in my opinion.
CONSThe only possible issue I have is the slightly low amount of functionality the software provides in terms of analytics and obtaining more information. This may not be a problem for others.
Michelle
Education Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Alexa Review
Getting information concerning business aspects with education and startup businesses. The overall experience is exceptional in that Alexa provides pertinent information that I need at the drop of a dime.
PROSThe software is very appropriate in what I need to accomplish in my home. Whether I am turning on lights or asking for information, Alexa accomplishes much more than the basic Google page can give me. Alexa gives me the ability to play music, check the weather, gather information pertinent to whatever aspect I'm looking for. I love the experience of using Alexa as a wake-up alarm. In addition to using the alarm system for more than one time per day. I love that Alexa is a confidant when nobody else is around. It can read stories and just answer questions closer than a friend with all the confidentiality.
CONSThe missing aspect of Alexa is that sometimes I can't get the information pertaining to local news. That may be a user error and not the program itself. As well as I know that Alexa is recording all my questions and placing them where they can be compromised. That is the one thing that I don't like.
Reason for choosing Alexa
N/A
Majed
Media Production, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed January 2022
Alexa Ranking
It was required by management to use Alexa as ranking tool and SEO, we had many issue with the tool, but it was still the most popular website ranking tool.
PROSso popular and data availablity for long time
CONSLake of detailed analytics, no integration with third-party tool
Anonymous
1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Not my first choice for Market Intelligence
Having move to the echo platform, having a screen makes it easier to work with and get informationPreinstallation of software is also easier with the latest version when it comes to install and connect to your wifi.
CONSInformation contained in Alexa is dependent on what's been connected so not my first choice for Market intelligence
Reason for choosing Alexa
I was installing in my home office and already had other Alexa products linked to my IOT systems
Michelle
Arts and Crafts, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Alexa Saves the Day!
Alexa is a great addition to any home. Trust me you won't regret getting it. I know I wish I would have bought it so much sooner!
PROSWhat don't I like about Alexa? Alexa is so awesome and helpful I can't imagine life before I had her. I use her daily to set alarms for school for both myself and my child. Additionally, you can say her name and ask her pretty much any question in the world and she will respond with the correct information about 90% of the time, which is pretty impressive. You can play games with her, which my 9-year-old son loves. I love naming a song and being able to listen to it within seconds as well.
CONSSometimes she doesn't understand what I have said even though I spoke very clearly. This happens with all technology though so I can't complain too much.
Robert
Financial Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed April 2021
Alexa Assistant
Alexa makes my life easier by setting thermostats and giving me smart home data.
PROSI find Alexa very easy to use and has many useful features like weather and timers. I also use for smart home control.
CONSSometimes Alexa does not understand the question and it has to be rephrase to get an answer. Sometimes Alexa does not know how to answer.
Jamey M.
Verified reviewer
Internet, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
A must have tool to keep up with the competition
If you're going to keep up with your competitor's it's always good to know what they are doing. This tool is great for tracking your site's performance and optimizing it to keep up with the competition. The analysis and reports give you all the information you need to get ahead of the game.
CONSThere's nothing about this service I don't like. It's an invaluable tool in marketing your website, and you can't beat the price.
Younes
Verified reviewer
Publishing, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2019
Not the best toolset in the competitor analysis field
I enjoy using Alexa Marketing Stack and a lot of the features that offer but I am in doubt that most of them didn't really give me a solid, authentic data and insights I can really rely on.
PROSthe "On-Page SEO Checker" is the most useful feature I like in this software.
CONS"the quality of data" that is the software show you, when I compare it to the other solutions/softwares I found a big differences between them, for example Alexa tell me that the visitor stays 10 min in my website meanwhile other X solution tell me that he stays just 2.5 min!
Reason for choosing Alexa
the quality of data
Reasons for switching to Alexa
plans
Vishal
Verified reviewer
Management Consulting, 1,001-5,000 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed February 2019
Improve your website ranking and visibility using Alexa
The features offered by Alexa are really amazing and can help you significantly improve your Google ranking. Even the free version provides you indicative insights on your website traffic.
CONS1. For initial users, it becomes very expensive to use Alexa. For large and developed websites, it may not be as big a challenge to subscribe to Alexa but for beginners, the pricing is high. 2. The insights should always be taken as indicative and not as sacrosanct and cent percent true.
Deborah
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2021
Alexa for personal use
Love being able to use it for music and the bluetooth allows me to pair it with headphones, Roku, and external speakers.
PROSI bought several Echo Dot devices (bought one first, and then 2 more after about 2 months). I love using it primarily for music, but am still learning the various skills available.
CONSBe aware of what comes checked as "on" vs. what YOU want on. For example, Sidewalk may be turned on by default and I did not want that set to on. In addition, I would love to use Alexa for more, but some items (TVs, Cable, etc) are not compatible as of yet.
Rachel
E-Learning, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2022
Make Life Easier with Your Voice
Alexa allows you to do so many things while staying put and not leaving your current task.
PROSInstead of using my phone or computer to search Google, I can just ask Alexa. I can also use Alexa to control lights and other devices in my home. It is so convenient and easy to do.
CONSIn order for Alexa to work, she is always on and listening. Also, sometimes Alexa cannot connect to a device or she does not know how to answer my question.
Amber
Food & Beverages, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
recommend
It is very good and so easy to use! Its very helpful for everyday tasks or Information!
PROSIt's very useful and effective! It makes every day easier! It was a good fit and choice! I wouldn't use anything else!
CONSThere is nothing I dont like. I can't think of anything I would change! Its very useful u deffently recommend!
Sandra
Education Management, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Alexa switch
Its been a great help with light TV microwave phone.and save a lot of moving around
PROSSave me time works with the sound of my voice on command. I love it less work for me just speak and everything is on
CONSIt is kind of hard getting it together and programing it.but that's it takes some time to figure it out
Michael
Legal Services, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2021
Alexa: Voice Enabled Software That Makes Your Life Easier
Amazon Alexa is a voice operated user interface which was created approximately 6 years ago. Since Amazon has launched several newer models of their Alexa Two Way Interactive Speaker Devices called Alexa Dot, Alexa Show, Firestick, and more. Alexa is free to use. Alexa can perform many deeds including play music, turn television channels, answer geography questions, find phone numbers, open computer APS make phone calls and assist in shopping or cooking with the simple vocal request.
CONSAlexa often misunderstands the vocal command and requires repeating.
Reason for choosing Alexa
Affordability
Ogunyinka
Verified reviewer
Writing and Editing, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2019
Alexa
One of the best features of alexa is their alexa ranking which seo expert use in weeding out low quality blogs with high domain authority.
PROSAlexa gives me a complete information about my blog. This information help me to outrank my competitor and find long tail keyword easily.
CONSAlexa is geared towards big business who will not mind spending huge money but the pricing is very expensive.
Sarah
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Alexa the questions answer for my kids
I think it’s a wonderful idea and invention Al around!
PROSWhat I like most is that my kids can interact and ask questions and play games without my help. They can listen to music and it has a childrens setting which is super nice!
CONSWhat I liked the least was that it was time consuming to do the initial set up.. but it was really a non issue
Amy
Education Management, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2021
Alexa
Very positive. Six of us use in the family to keep connected.
PROSGood communication tool for use with family especially during pandemic. It was good to see the face of person I was talking to.
CONSMy mother had problems with her's and it was a little difficult to navigate to find settings for her product.
Anonymous
201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2018
A great tool for understanding online audiences
Simple to use for audience analysis and keyword generation on competitors
PROSEasy to use interface, love the simple step by step process offered. 'A good simple sofware solution for online benchmarking. Alexa does the basics very well.
CONSLimited in what actual analytics you can get out of Alexa. Search terms and SEO capabilities aren't that great.
Anonymous
201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed March 2018
Alexa marketing tools great value for money, lack functionality
Robust tool set with great automated reports, does most of the heavy lifting for you. Good site crawling capabilities.
CONSExporting reports into easily digestible pieces to take action on is not as intuitive as it could be. Would be great if crawls could be controlled by filters a la Screamingfrog
Anonymous
51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2020
Even for a non-marketing person, it's one of the best tools to improve my website
Even though I'm not a marketing person, I use Alexa to improve the views on my website. Alexa gives you really good insights on which topics you should write about (based on what people are looking for) as well as giving tips of keywords and terms that I should use. I love to see how my website compares to the competitors so I can improve my views
PROSAlexa is really easy to use and gives you TONS of insights that you will not find in other tools. It shows you several tips on how to improve the visits on your website.
CONSSo far I have no cons about the tool. I'm using the free version, so I have no complains about the price.
Anonymous
1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2017
Using the Chrome App
It seems to work really quickly and easily. It's intuitive for the new user to get up and running quickly.
CONSThere are some limitations in that it sometimes does not seem to understand every command that I share with it.
Michelle
Retail, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed November 2022
Easy to use and Great Features!
Being able to hook up smart home devices.
CONSAllowing regular users to upload their own features.
Neena
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed July 2018
Had a horrible experience with these guys!
No pros, since they have looted the money. They must learn to be polite to customers. Such an arrogant customer service.
CONSHad a horrible experience with these guys! We tried the tool for 7 days. Just that. And they took 30 days cost! The invoice was raised after 6 days and when we asked them, they told they cant refund it as we mailed them late. See, they were waiting for us to push them for refund, otherwise they will loot your money for no reason.
Sunil
Verified reviewer
Retail, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Best Home Automation/Integration App
I learnt a great deal of automation possibilities that can be achieved with Alexa. With the new flat around the corner I decided to make it a smart home. Today, I have a smart home powered by Alexa. It is so convenient to control lights, switches and other appliances by just speaking to Alexa or using the app though most of them are on auto-pilot mode (scheduled automation). Alexa has become a part of our liftstyle.
PROSI was surprised to know that Alexa is not just a talking speaker it can integrate with many IOT devices. It is a smart speaker that we can converse with and not just command to do things. We are used to having google at our finger tips to search for whatever we want. Now we have the ability to control things and get info at the tip of our tongue.
CONSI really don't see any cons. If at all there are they must be limitations and not cons cons. Some improvements can be:1. The wake word 'Alexa' should be able to customized to any word.2. Sometimes the speaker wakes up after confusing to have heard the wake word when we are in a conversation. This can be annoying sometimes.