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> Reviews of Sprout Social. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Sprout Social is a good fit for you!

Source: https://www.softwareadvice.com/ca/competitive-intelligence/sprout-social-profile/reviews

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Sprout Social Reviews

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# Sprout Social Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(322)

4

(217)

3

(48)

2

(6)

1

(13)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.3

Value for money

3.9

Functionality

4.2

* * *

### Pros

"The reporting tools are top tier and it is incredibly simple to generate visually appealing reports, especially for paid campaigns."

"The drop and drag editor makes scheduling content across multiple social media platforms simple and easy."

"SproutSocial is a great social media scheduling and engagement report tool and can be used by all types of businesses, companies, and agencies looking to streamline their digital posting and social analytics."

### Cons

"The only drawback is that the analytics can be a bit confusing at times and don’t always align with Meta’s analytics."

"We used to miss questions customers were asking in the comments on posts because they were in so many different places."

"Compared to other social media tools such as Echobox, it does not have a dynamic AI-powered scheduling deck."

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Sprout Social Reviews, Pros and Cons - 2026 Software Advice