I'm able to create and update a very professional looking HACCP plan with the management and the staff. FoodDocs made it easy to create different plans (waste, devices) required for the HACCP and the sample plans provided were very useful!

As a relatively new business owner it was my first time to deal with food safety in a professional setting. FoodDocs' customer service was extremely helpful from the very beginning and has been throughout the whole process. Setting up the basics on my own was easy and the whole platform is clear and easy to use. Over Zoom meetings I was able to get even more information about several other features that I can implement in my day-to-day business management needs. I will definitely use FoodDocs in the future when my company expands to more locations. Would recommend!

Would be good to know which other apps FoodDocs could be integrated with.

As I recently launched a small business I had to learn all the ins and outs it requires to keep a small restaurant operating. State guidelines are always be updated and it's very satisfying to not worry of missing anything. This also helps speed up any compliance documentation I have to do as well as make an easy plan formatted on the program.

This software took away the headache of researching state guidelines requirements and saved me so much time. Customer service is always available to help promptly when necessary and this program makes my job and life so much easier.

Can be confusing for first time users, as with anything. But it took one day to get set up and familiar with this program I would recommend to beginner business owners or managers.

Overall experience is good

As a small catering company, the most I like is the ability to create a Self Control plan from zero and in English. Also, It seems that monitoring will save a lot of time

Once getting familiar with the software, it seems that tasks are easy to accomplish. The least likely is that the software seems to work better with google chrome and not my regular browser. The monthly price is an issue for small companies like mine.

The thing I like most about FoodDocs is its straightforward design. It is easy to set up and customize the information within the system. FoodDocs creates useful records for our Company to track food safety management and compliance. The Monitoring Checks allow for all sorts of daily tasks related to food safety, quality control, cleaning and maintenance to be recorded quickly and efficiently. It presents other benefits to the business including audits, document storage, production traceability and more.

Currently certain reporting features are under review and development. Having more ways to retrieve information entered into the system would be beneficial.

A joy from start to finish.

It's really intuitive. Everything you want is there and if it's not there, the team are super responsive in getting it sorted. It is so easy to get your employees to use this and actually enhances their ability to keep accurate records. From a management perspective I now see our documentation as something to admire rather than an onerous burden to be constantly worried about.

It would be good to be able to set language/region settings universally (this might actually be possible, I haven't really looked)