Remo vs ThunderTix

RATING:

4.4

(204)

Remo has 204 reviews and a rating of 4.39 / 5 stars vs ThunderTix which has 253 reviews and a rating of 4.76 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (204)
4.8 (253)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 20, 2024
April 19, 2024
Pros/Cons
  • Pros

  • Help desk is SUPER responsive and supportive. Presentation mode is so smooth and easy for performers and speakers.
  • An improved version of Sococo: good performance, great screen share and whiteboard, good user interface. Less stupid name as well.
  • Cons

  • One of our biggest complaints that caused a bit of disruption in our first event was that the table labels were too small for users to read, therefore they were moving around to the wrong tables.
  • Or gave the lower tiers an option for how many people are at what tables.
Read all user reviews
  • Pros

  • Ease of use and customer support. Reports were useful and easy to customize.
  • Easy to use and the customer service is very responsive.
  • Cons

  • The inability to have a store for merchandise separate from adding to a ticket. Refunds & exchanges to multi day events can get very confusing.
  • Even leaving notes about orders that you couldn't later update would get irritating for the small space provided.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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$
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos