Buildertrend

RATING:

4.48

(1601)

About Buildertrend

Buildertrend provides pre-sale tools including a built-in customer relationship management (CRM) system, bid requests, project proposals, plus more. Project management tools include scheduling, budgeting, timesheets, and more. Customer management tools include change order and selection management, warranty requests, and payment processing. This system also integrates with other solutions such as QuickBooks, Xero, and various dedicated estimating and takeoff tools. Buildertrend provides each business with an account manager to provide training and support. Project teams and construction professionals can also access customized branding, daily webinars, support chat, the Buildertrend Learning Community, a 24/7 help section, and Buildertrend University. What is Builder...

Buildertrend Pricing

Starting price: 

$99.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Project Management
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Buildertrend Reviews

Overall Rating

4.48

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Buildertrend

1 - 5 of 1,600 Reviews

Bianca

2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2022

Buildertrend design/construction office review

User Profile

Boone

Verified reviewer

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2019

Easy Onboarding with this polished project management system.

Buildertrend has really done there best to make our implementation go smoothly. We have ran into some bugs in the system, but they have always corrected the issues eventually. I definitely recommend this software to any small to medium sized construction company looking to tie their different departments together using one integrated system.

PROS

Buildertrend has extensive customization options through the use of custom fields, filters, and views. The system is straight forward to navigate, and never leaves you wondering exactly where you're at in the program.

CONS

The accounting functions are rather simplistic, and lacking some necessary features to make things work well. Also, the print-outs are not very consistent and sometimes lack pertinent project information such as the job name.

Reason for choosing Buildertrend

Buildertrend was the right fit for us in terms of residential construction specific tools, accounting integration, and pricing structure.

Vendor Response

Thank you for your review, Boone! We really appreciate it. We value your feedback and have passed it along to our Product team.

Replied June 2019

Richard

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Streamlines so many parts of our business

Very good. If youre going to integrate BT make sure you take it on a section at a time. Dont try and open up too many sections to your team These guys have given a lot of thought to the software and it forms an amazing backbone for any client facing construction business. We couldnt last the day without it.

PROS

This software is outstanding in many different areas We initially purchased it initially to manage our clients selections for new homes and it quickly got integrated elsewhere to the point its the backbone of many of our processes We use this now to manage client change order (it pays for itself on this alone every month) selections, materials ordering from site, daily logs, H&S management, RFI's for the design team and photo storage and programming to name but a few We couldn't go back to the old ways of doing many of these There are a lot of different features and you'll certainly find many that'll make it worth your while to use Oh and the customer support is ace

CONS

Overall roll out is great and intuitive but you do need to comit to integrating BT to your business and this takes time and effort. THis is a software that gives back 10 fold what you put in, but it does need your comittment.

Reason for choosing Buildertrend

Client facing elements are superb Best fit for our size of business wide host of services

Vendor Response

Richard, thank you so much for your honest review and feedback! We appreciate you sharing how Buildertrend works for Appletree Estates, and we feel so lucky to have you as customers.

Replied July 2020

Abdallah

Civil Engineering, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

It helps all parties to the project cooperate transparently.

With BuilderTrend, we have powerful tools to ensure budgets are not exceeded, and our ability to keep track of all project submissions and organize their records is improved.

PROS

I like very much that BuilderTrend makes all operations and procedures of the project clear to all parties, which enables us to implement the work within the specified budgets. It is great that BuilderTrend allows us to organize communication channels with stakeholders so that we can follow up on all project submissions and obtain approvals within the times specified in the contract, and it is good that all submissions can be accessed through records and their status is easily known. With BuilderTrend, we can collaborate with other stakeholders by preparing purchase orders, variation orders, and progress invoices, which shortens a lot of procedures and keeps all project activities on track.

CONS

I did not find many problems with BuilderTrend, but consideration must be given to training all members to perform the tasks correctly, as the ignorance of one of the members may cause a major defect, and the permissions system must be properly prepared so that only authorized persons have the ability to modify according to their specialization.

Vendor Response

Hi Abdallah, we really appreciate the kind words. Thanks for sharing your experience with Buildertrend!

Replied March 2023

Jeremy

Construction, 2-10 employees

Used monthly for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2023

Scam. You cannot cancel. Do not sign up.

Sucks.

PROS

None. I wanted to try it out and of course had to sign up. No problem. Then I couldn’t cancel and was charged thousands of dollars when I wasn’t using the product.

CONS

You cannot cancel. When you think you cancelled they just keep charging you. “We will have an account representative reach out to you” means they are not going to cancel anything!

Reason for choosing Buildertrend

I was referred.

Reasons for switching to Buildertrend

Functionality.

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