AccuLynx Software

4.50 / 5 (290) FrontRunners

Our advisors have recommended this product 1 time in the last 30 days

About AccuLynx

AccuLynx is a cloud-based CRM and business management application with iOS and Android apps designed for the roofing, gutter, siding, windows and other exterior construction trades.

Contractors can use AccuLynx to manage every aspect of business including sales pipeline, CRM, projects, production, scheduling, task and activities, communication, estimating, workflows, material ordering and reporting.

AccuLynx provides tools to help users manage jobs from an initial lead to final invoice, ensuring everyone has the most updated information in real time.

The solution offers the ability to order aerial measurement reports and materials, take photos and store documents. Users can access job photos, videos, permits and other collateral necessary to c...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

290 Reviews of AccuLynx

Average User Ratings

Overall

4.50 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(162)

162

4 stars

(113)

113

3 stars

(13)

13

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 290 results

July 2019

Andy from 4110 Construction Group

Company Size: 2-10 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2019

Solid CRM

Pros

Functionality Ordering Estimates Tracking of customers

Cons

Inability to add pictures/ reports to contract worksheet

Reasons for Choosing AccuLynx

Comfort and Familiarity

October 2018

Stan from Pacific West Roofing

Company Size: 11-50 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2018

Review of Acculynx.

it's 85% of what we want. We want it to go to 95% so hopefully you listen to users suggestions.

Pros

It is fairly intuitive for newbees and easy to follow through the job progress. All of the features are good especially in the products catalog except when we want to have options like instead of " pieces" we would like to translate to "SQ" so that we order 12 sq instead of 12 sheets of plywood. This is a huge profit and yes the sales guy needs to pay attention and do the math but the option to switch to SQ would have saves our ass.

Cons

It would be nice to have the pricing automated like it did before Allied sold out. The other desire would be to have a place in the products catalog where we could pre-determine what was coming directly from our stock in the shop so that there would be 2 orders: 1 for supplier for delivery and 1 for the shop guys to load for the job. This would eliminate a ton of time and effort by office staff and shop guys from running around the yard. I also think that when this new reports program comes out it doesn't continually increase our costs every time there is an "improvement" in the program.

February 2020

Ben from Roof Recovery

Company Size: 11-50 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

February 2020

Good

Other all I thinks its a great tool for Construction and roofers.

Pros

I love it because it it truly the only app that is useful for the roofing industry. We tried others apps and they are not as good as this one.

Cons

The mobile app needs help and features as not as advanced as other CRM tools. They are supposed to release new features soon so we will see.

December 2019

Haley from Garcia

Company Size: 11-50 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

This software is amazing

I used Acculynx daily for many years. I believe Acculynx's product development team truly listens to the feedback of their customers. Their support staff was amazing and I was always able to speak to someone when I wanted to. Sometimes I would call and ask "can I do this on Acculynx?" and they usually walked me through how to pull whatever information I wanted from them. This software is a true project management software, but can be used somewhat as a CRM.

Pros

After Acculynx overhauled their reporting feature at the end of 2017 (I think?) everything changed for me. Their custom reporting was incredible. The amount of programs they could integrate with was incredible. Acculynx was a complete 10/10 for me.

Cons

When using Acculynx, there were a few features I wish were a little more customize-able as far as field within a contract/registrant/lead. I also think the addition of a mass mail/CRM feature would truly set them over the edge to excellence.

Response from Exact Logix

Replied December 2019

Thank you so much for sharing your review Haley. We appreciate you being a customer!

April 2017

Caleb from Fraser Shingling & Exteriors Ltd.

Company Size: 11-50 employees

Industry: Construction

Time Used: More than 2 years


Ease-of-use

3.0

Customer support

4.0

Functionality

3.0

April 2017

Becoming a slick system but also is less customizable every year

It's a good program if you only price on a markup basis and if you have very little labor line items and are in the US.

Pros

Can access anywhere. Clean and visually easy to find the information you need on a screen (compared to many other programs) Now able to control how measurement numbers are used to generate material and labor quantities. (used to be a limited feature) Eagle views can be imported directly into estimates and orders. Estimates can transfer directly to orders. Some control of file workflow Some ability to group multiple jobs under one homeowner. Can create estimate off of mobile device. If you are a US company there is integration available with Major suppliers. Support is quick to get to problems.

Cons

The longer we stay with the program the less control we have over the way estimates, orders, and jobs are handled. New updates have made having a standard price list practically impossible within the program. By this I mean they are pushing for all quotes to be based on cost and Margin. This causes problems when there are agreed or dictated rates for work with insurance companies and contractors. Some manual over-ride of cost to state the preferred charge per unit is available but this causes job cost breakdown further down the line with the order process. Emails directly from the program are possible but are unreliable. Easily one third of the recipients will have the acculynx email end up in a spam filter and quotes are easily missed until an owner adds us to a safe list. This problem doesn't exist when emailing from our regular gmail. Any change in email subject line while replying will cause the email to be lost by acculynx. Despite being able to indicate who the primary owner and the sales owner are on a job, generating a sales report allocates all sales to the person listed as the sales owner. Should you have a production manager who would take on the job as primary owner the sales rep will no longer show this job as credited towards their sales. Effectively making either the sales or primary owner categories useless and sales reports inaccurate. Recent program changes have removed the ability to have labor and material applied to one item. They must now be show separate. Their assumption is that only one or two labor items will be used for a roofing job, siding job, etc. If you have labor rates for underlayments, accessories, flashings it becomes cumbersome to always ensure these items are added to every estimate and results in an overly wordy estimate.