---
title: "Houzz Pro Software Reviews, Demo & Pricing - 2026"
description: "Review of Houzz Pro Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/ca/construction/houzz-pro-profile/"
page_type: "product"
language: "en"
---

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Houzz Pro

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Overview

[Reviews](https://www.softwareadvice.com/construction/houzz-pro-profile/reviews/)[Alternatives](https://www.softwareadvice.com/construction/houzz-pro-profile/alternatives/)

# Houzz Pro Review

From $399/month Free version 30-day free trial 5 plans

Wondering if Houzz Pro is right for your organization?

Our Construction Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Houzz Pro

4.3

[(1089)](https://www.softwareadvice.com/construction/houzz-pro-profile/reviews/)

FrontRunner 2026

Pricing

Starting at $399.00 flat rate per month

### About Houzz Pro

Houzz Pro is a business solution that streamlines operations for construction and design professionals. The platform offers planning tools including 3D floor plans, takeoffs, contracts, bid management and selections management. Project management capabilities encompass scheduling, task management, daily logs, procurement and time tracking.

The system includes financial features such as estimates, invoices, online payments and QuickBooks integration. Marketing functionality provides custom websites, email marketing campaigns and lead generation tools.

Houzz Pro delivers a mobile application and third-party integrations. The platform consolidates these functions into a single system, eliminating the need for multiple software solutions while maintaining organization across projects.

Do you work for Houzz Pro? [Manage this product listing](https://www.g2.com/products/houzz-pro/claim_requests/new?auto=true)

Wondering if Houzz Pro is right for your organization?

Our Construction Management Software selection experts can help you in 15 minutes or less.

## Houzz Pro User Interface

## Popular Houzz Pro Alternatives

Main Product

Houzz Pro

4.3

[(1088)](https://www.softwareadvice.com/construction/houzz-pro-profile/reviews/)

Ratings Breakdown

-   4.17Ease of use
-   4.02Value for money
-   4.26Customer support
-   4.16Functionality

Pricing

Starting at $399.00 per month

Get Price

Alternative Product

[Contractor Foreman](https://www.softwareadvice.com/construction/contractor-foreman-profile/)

4.5

[(841)](https://www.softwareadvice.com/construction/contractor-foreman-profile/reviews/)

Ratings Breakdown

-   4.28Ease of use
-   4.62Value for money
-   4.51Customer support
-   4.40Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

[Autodesk Forma (formerly Autodesk Construction Cloud)](https://www.softwareadvice.com/construction/autodesk-construction-cloud-profile/)

4.3

[(2212)](https://www.softwareadvice.com/construction/autodesk-construction-cloud-profile/reviews/)

Ratings Breakdown

-   4.17Ease of use
-   4.01Value for money
-   4.18Customer support
-   4.15Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Procore](https://www.softwareadvice.com/construction/procore-profile/)

4.5

[(2680)](https://www.softwareadvice.com/construction/procore-profile/reviews/)

Ratings Breakdown

-   4.36Ease of use
-   4.13Value for money
-   4.53Customer support
-   4.33Functionality

Pricing

Available upon request

Get Price

Alternative Product

[ConstructionOnline](https://www.softwareadvice.com/construction/uda-constructiononline-profile/)

4.5

[(613)](https://www.softwareadvice.com/construction/uda-constructiononline-profile/reviews/)

Ratings Breakdown

-   4.32Ease of use
-   4.45Value for money
-   4.77Customer support
-   4.36Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Buildertrend](https://www.softwareadvice.com/construction/buildertrend-profile/)

4.5

[(2489)](https://www.softwareadvice.com/construction/buildertrend-profile/reviews/)

Ratings Breakdown

-   4.37Ease of use
-   4.33Value for money
-   4.71Customer support
-   4.32Functionality

Pricing

Available upon request

Get Price

## Houzz Pro Pros and Cons

We analyzed 1,089 verified reviews for Houzz Pro to find out what actual users really think.

Select to learn more

Intuitive Interface And Setup

The platform is designed with a user-friendly interface, making it simple to navigate and organize projects. Users appreciate how easy it is to get started, manage daily tasks, and access features without extensive training. Clear layouts and helpful tutorials support quick onboarding for both tech-savvy and new users.

Centralized Client Collaboration Tools

Houzz Pro streamlines client management by offering a unified dashboard for communication, document sharing, and project updates. Features like branded portals, 3D walkthroughs, and interactive design tools help keep clients engaged and informed, while cloud storage ensures easy access to project details for both clients and team members.

Streamlined Invoicing Workflow

Houzz Pro simplifies invoicing by integrating proposals, estimates, and billing into one system. Users can quickly create, customize, and send invoices, track payments, and manage expenses. The ability to merge invoices, use templates, and connect with clients directly enhances efficiency and keeps financial tasks organized.

Confusing Fees And Costly Contracts

Houzz Pro's payment and billing system is criticized for high subscription costs, unexpected charges, and confusing fee structures. Users struggle with locked-in contracts, unclear trial policies, and slow payment processing. Many feel the value does not match the expense, especially for smaller businesses or those with limited client flow.

Low Quality And Scarce Leads

Many users report that Houzz Pro's lead generation delivers few leads, often of poor quality or irrelevant to their business. Difficulty reaching leads, lack of exclusivity, and unpredictable lead flow make it challenging to justify the cost, with some users unable to convert any leads into actual clients.

Unresponsive And Inconsistent Support

Customer support is frequently described as slow, difficult to reach, and unhelpful. Users experience delays in getting issues resolved, lack of follow-through after purchase, and poor communication. These problems often leave users feeling unsupported and frustrated when trying to address concerns or technical issues.

## Houzz Pro Pricing and Plans

Houzz Pro has five plans. Free is free. Pro is $399.00/mo billed monthly. Custom, Enterprise, and Essential - Designer are custom-priced.

Free version30-day free trial

Free

$0.00

Free forever

Free plan includes:

-   Invoicing
-   3D Floor Planner
-   Estimates

Pro

$399.00

flat rate, per month

Pro plan includes:

-   Invoicing
-   Estimates
-   Phone & Live Chat Support
-   CRM
-   Assemblies
-   Online Payments
-   3D Floor Planner

Custom

Contact vendor for details

Custom plan includes:

-   Product Clipper & Library
-   Mood Boards
-   3d Floor Planner
-   Photorealistic Renders
-   Mobile Room Scan
-   Selections Board
-   Takeoffs
-   Bid Management
-   CRM
-   Estimates
-   Invoicing
-   Online Payments
-   QuickBooks Online Integration
-   Cost Catalog
-   Assemblies
-   Purchase Orders
-   Financial Reporting - Advanced
-   Change Orders
-   Budget Management
-   Contracts
-   Client Dashboard - Advanced
-   Mobile App
-   Jobsite Documentation
-   File Storage
-   Task Management
-   Time Tracking
-   Expense Tracking
-   Project Schedule
-   Google Suite Integration
-   Daily Logs
-   Email Marketing
-   Premium Profile
-   Custom Website
-   User Seats Included
-   Additional Users: Custom
-   Subcontractor Management
-   Customer Support - Accelerated
-   Onboarding Experts
-   Migration Support
-   QuickBooks Online & Accounting Assistance
-   Custom Website Support
-   Onboarding Implementation
-   Training Courses
-   Houzz Pro Certification

Enterprise

Contact vendor for details

Enterprise plan includes:

-   Priority Support
-   Early Feature Access
-   Direct Feature Influence

Essential - Designer

Contact vendor for details

Essential - Designer plan includes:

-   3D Floor Planner
-   Selections Tracker
-   CRM
-   Proposals
-   Invoicing
-   Online Payments
-   Phone & Live Chat Support

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does Houzz Pro pricing compare to alternatives?

Houzz Pro's starting price is $399.00/month. Explore how its pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| Houzz Pro4.3[(1,089)](https://www.softwareadvice.com/construction/houzz-pro-profile/reviews/) | $399.00 /mo | Available | Available | 4.0 |
| [Contractor Foreman](https://www.softwareadvice.com/construction/contractor-foreman-profile/)4.5[(841)](https://www.softwareadvice.com/construction/contractor-foreman-profile/reviews/) | $49.00 /mo | Available | Not available | 4.6 |
| [Autodesk Forma (formerly Autodesk Construction Cloud)](https://www.softwareadvice.com/construction/autodesk-construction-cloud-profile/)4.3[(2,212)](https://www.softwareadvice.com/construction/autodesk-construction-cloud-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.0 |
| [Procore](https://www.softwareadvice.com/construction/procore-profile/)4.5[(2,680)](https://www.softwareadvice.com/construction/procore-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.1 |
| [ConstructionOnline](https://www.softwareadvice.com/construction/uda-constructiononline-profile/)4.5[(613)](https://www.softwareadvice.com/construction/uda-constructiononline-profile/reviews/) | Pricing available upon request | Available | Not available | 4.5 |

Houzz Pro4.3[(1,089)](https://www.softwareadvice.com/construction/houzz-pro-profile/reviews/)

* * *

Starting price

$399.00 /mo

Free trial

Available

Free version

Available

Value For Money

4.0

-   [Contractor Foreman](https://www.softwareadvice.com/construction/contractor-foreman-profile/)4.5[(841)](https://www.softwareadvice.com/construction/contractor-foreman-profile/reviews/)
    
    * * *
    
    Starting price
    
    $49.00 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.6
    
-   [Autodesk Forma (formerly Autodesk Construction Cloud)](https://www.softwareadvice.com/construction/autodesk-construction-cloud-profile/)4.3[(2,212)](https://www.softwareadvice.com/construction/autodesk-construction-cloud-profile/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.0
    
-   [Procore](https://www.softwareadvice.com/construction/procore-profile/)4.5[(2,680)](https://www.softwareadvice.com/construction/procore-profile/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.1
    
-   [ConstructionOnline](https://www.softwareadvice.com/construction/uda-constructiononline-profile/)4.5[(613)](https://www.softwareadvice.com/construction/uda-constructiononline-profile/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.5
    

## Houzz Pro Features

-   Popular features found in Construction Management
    
    Budget Tracking
    
    Contract/License Management
    
    Contractor Management
    
    Equipment Tracking
    
    Estimating
    
    Inventory Management
    
    Mobile Access
    
    Reporting & Statistics
    
    Subcontractor Management
    
    Task Management
    
    Timesheet Management
    
-   More features of Houzz Pro
    
    2D/3D Designing
    
    2D Drawing
    
    3D Imaging
    
    3D Modeling
    
    Access Controls/Permissions
    
    Accounting
    
    Accounting Integration
    
    ACH Payment Processing
    
    Activity Dashboard
    
    Activity Tracking
    
    AI Copilot
    
    Alerts/Notifications
    
    Animation
    
    API
    
    Assembly Takeoff
    
    Audit Trail
    
    Automatic Backup
    
    Bid Management
    
    Billing & Invoicing
    
    Bill of Materials
    
    Budgeting/Forecasting
    
    Budget Management
    
    Built-In Database
    
    Business Process Automation
    
    Calendar Management
    
    Calendar/Reminder System
    
    Change Order Management
    
    Client Management
    
    Client Portal
    
    Client Tracking
    
    Collaboration Tools
    
    Commenting/Notes
    
    Communication Management
    
    Contact Database
    
    Contact Management
    
    Cost Database
    
    Cost Estimating
    
    Cost Tracking
    
    CRM
    
    Customer Database
    
    Customer History
    
    Customer Management
    
    Customer Portal
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Collection
    
    Data Import/Export
    
    Design Management
    
    Dispatch Management
    
    Document Management
    
    Document Storage
    
    Document Templates
    
    Drafting
    
    Drag & Drop
    
    Electrical Estimating
    
    Electronic Payments
    
    Electronic Signature
    
    Email Marketing
    
    Email Templates
    
    Expense Tracking
    
    File Sharing
    
    Financial Management
    
    For AEC Industry
    
    For Commercial and/or Industrial Electrical Contractors
    
    Forecasting
    
    For Remodelers
    
    For Residential
    
    Functions/Calculations
    
    Gantt/Timeline View
    
    Generative AI
    
    GPS
    
    HVAC Estimating
    
    Idea Management
    
    Invoice Management
    
    Issue Management
    
    Job Costing
    
    Job Management
    
    Job Scheduling
    
    Job Tracking
    
    Lead Management
    
    Marketing Automation
    
    Materials Management
    
    Milestone Tracking
    
    Mobile Alerts
    
    Mobile App
    
    Multiple File Format Support
    
    Multiple Projects
    
    Online Payments
    
    Order Management
    
    Payroll Management
    
    Performance Metrics
    
    Photo Capture
    
    Plumbing Estimating
    
    Point of Sale (POS)
    
    Predictive Analytics
    
    Procurement Management
    
    Progress Tracking
    
    Project Accounting
    
    Project Estimating
    
    Projections
    
    Project Management
    
    Project Planning
    
    Project Planning/Scheduling
    
    Project Templates
    
    Project Time Tracking
    
    Project Tracking
    
    Project Workflow
    
    Proposal Generation
    
    Purchase Order Management
    
    Purchasing & Receiving
    
    QuickBooks Integration
    
    Quotes/Estimates
    
    Real-Time Data
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Recurring Tasks
    
    Reminders
    
    Remote Support
    
    Rendering
    
    Reporting/Analytics
    
    Reporting/Project Tracking
    
    Room Visualization
    
    Sales Approval
    
    Sales Automation
    
    Sales Pipeline Management
    
    Scheduling
    
    Sketching and Annotation Tools
    
    Status Tracking
    
    Subcontractor Monitoring
    
    Supply Chain Management
    
    Tagging
    
    Takeoff
    
    Task Scheduling
    
    Team Management
    
    Template Management
    
    Third-Party Integrations
    
    Time & Expense Tracking
    
    Time Tracking
    
    Vendor Management
    
    Version Control
    
    Visual Analytics
    
    Workflow Management
    
    Work Order Management
    

## Houzz Pro Integrations

QuickBooks Online

Integration rated 4.0 from 40 reviews

iCloud

Integration rated undefined from -1 review

Microsoft Outlook

Integration rated undefined from -1 review

Microsoft 365

Integration rated undefined from -1 review

GoTo Meeting

Integration rated undefined from -1 review

8x8 Contact Center

Integration rated undefined from -1 review

See all 10 integrations

## Houzz Pro User Reviews

## Houzz Pro customer ratings

- Overall rating: 4.3/5
- Total reviews: 1,089

### Rating distribution

- 5 stars: 646 reviews (59%)
- 4 stars: 270 reviews (25%)
- 3 stars: 90 reviews (8%)
- 2 stars: 16 reviews (1%)
- 1 star: 67 reviews (6%)

### Secondary ratings

- Ease of use: 4.2/5
- Value for money: 4.0/5
- Customer support: 4.3/5
- Functionality: 4.2/5

---

### Houzz Pro, The ultimate all-in-one Swiss Army knife to manage my projects and wow my clients

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Construction
- Company size: 11-50 employees
- Product usage: 1-3 years · weekly
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

Skyrocketed sales credibility and flawless project management. Houzz Pro allows me to structure my business from A to Z, eliminate costly misunderstandings with my clients through crystal-clear visuals, and centralize all my administrative paperwork in one secure place.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Houzz Pro has become the operational heart of my business. Centralizing estimates, invoicing, and project schedules saves me valuable time every day. I also highly appreciate the dedicated client portal: my clients can track the job progress, approve material selections, and make secure payments online in total transparency, which instantly boosts my professional image.

#### Cons

all this functional richness comes with a particularly high monthly price tag, making it a heavy financial investment for an independent contractor or small studio. Additionally, the overall interface and administrative dashboards come with a rather steep learning curve; I had to spend several evenings training myself to properly set up my document templates and grasp all the software's subtleties. Finally, I have noticed that the mobile app occasionally lacks fluidity out in the field, especially when trying to load heavy image files or complex blueprints in areas with poor network coverage.

---

### While useful to our design and build clientele, the QuickBooks syncing means actual reconciling on our part

- Overall rating: 5/5
- Reviewer: Eri D.
- Industry: Accounting
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: May 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

As an accounting company with various design and build customers on Houzz Pro, we use it indirectly by virtue of managing our client’s books rather than using the platform ourselves. Easy clients are those with ordinary projects as far as bookkeeping goes, and the platform manages all their accounting information for us. The tough clients are those with heavy traffic and expensive projects that make us spend extra time reconciling QuickBooks entries and clearing payments because of the cap. Security-wise, the platform's basic measures to safeguard information and protect user portals have been sufficient enough for our needs, although I would recommend anyone considering this to check how it stacks against their requirements. Customer service has always been satisfactory in answering basic queries through email and messaging, although complicated synchronization problems may take time to solve. In conclusion, I recommend this software to accountants dealing with small and medium-sized design-build firms but must caution about spending additional time reconciling QuickBooks transactions.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

In terms of accounting, the most valuable feature of the Houzz Pro service is the fact that our clients' billing and payments, along with the project finances, are all organized in one system rather than residing in individual documents or scattered spreadsheets. Assuming that everything works properly when syncing with QuickBooks, then there is sufficient information coming through for us to be able to recognize transactions rather than having to recreate them. Payments and approvals from the client side are managed through one portal, thus making it easier for us to follow the trail of any deposits or milestone payments down to the signed contract. Our small design and remodel clients have found it much simpler to keep track of finances with time and billing managed together.

#### Cons

Syncing QuickBooks remains the issue at hand. It seems the new iteration of the platform brings with it issues of transactions being uploaded incorrectly, creating a tedious process of reconciling line by line, not knowing whether the fault lies with us or with QuickBooks. Another hindrance lies with the method of paying: fees incurred from using ACH payments, coupled with the maximum fee charged on each project, can cause a large project for our clients to be broken into smaller parts that may create problems when matching the deposit to the invoice at month end. Expenses tracking within the application does not offer much help, making it difficult for clients requiring job costing services. Pricing is an issue we have to deal with often.

---

### Houzz Updated review

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Construction
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Still a strong tool overall. The core features like 3D planning and estimating work really well, but slower support and a few limitations bring it down slightly.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

The 3D floor planning is still the standout feature and helps a lot with closing deals. Estimating is straightforward, and using templates saves time on repeat work.

#### Cons

Customer support has gotten noticeably slower, sometimes taking 1 to 2 days to respond instead of minutes. Also still missing some small features like custom invoice numbering, and 3D measurements can be off at times.

---

### All-in-One Design Tool

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Design
- Company size: Self-Employed
- Product usage: less than 1 year · daily
- Reviewed: April 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I've loved working on the platform. The team has been so helpful and its a really easy seamless process. The team is also constantly taking our feedback and making upgrades and I am so grateful to them for it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

This is my all-in-one platform as a designer. Not only does it give my clients a transparent dashboard to access, but it also helps keep my focus on design and reduces project management redundancies as a designer!

#### Cons

I could use more design detail capabilities in the 3D. Books on a bookshelf styled, the ability to drape blankets over a chair/sofa. Things like that.

---

### All in One

- Overall rating: 4/5
- Reviewer: Home P.
- Industry: Mechanical or Industrial Engineering
- Company size: 11-50 employees
- Product usage: less than 1 year · weekly
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

A capable but complex platform that rewards experienced IT teams willing to invest in configuration.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Strong all-in-one platform for design professionals featuring 3D floor plans, mood boards, project management, CRM, invoicing, client portals, and the highly praised Clip Tool for sourcing products.

#### Cons

Very steep learning curve, lax customer support, and limited mobile functionality compared to competitors.

---

### Please read!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Construction
- Company size: 11-50 employees
- Product usage: less than 1 year · weekly
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I really appreciate that it is easy to navigate, and is always supplying me with ideas for what to do next.

#### Cons

I find that the price is a bit high, especially for a small business. While I would like to say it is made an enormous difference in our work flow, the benefit may not outweigh the cost thus far.

---

### HIGHLY DO NOT RECOMMEND - Look elsewhere

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Construction
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

After spending approximately $6k almost 60 days ago my company is still using our old CRM and Microsoft products. [sensitive content hidden] is our "Client Onboarding Specialist" and we've had (1) 45 Minute intro session and (1) 30 minute session. No structure for truly setting up a company. You must watch videos on youtube or their directory in order to learn the platform. The problem here is that the videos showcase stuff you can't access (or the videos are outdated and need to be removed from their directory). I've asked for a new onboarding specialist in hopes of learning how to properly setup my company on this platform since I've invested $6k, but after 8 days my request has only received a "Hello, Thank you for getting back to me. I apologize for the late response. We have been out of office for a long weekend due to the holiday. I am in talks with management on this and will get back to you once I hear back from them. Thank you for your patience.". I used other CRM's and the onboarding process is thorough and the team helps set you up for success. Houzz Pro is the exact opposite. They act like you are an inconvenience to them. Poor onboarding structure and customer service. I know the product is probably great, but its impossible to run a company and become proficient in something without a proper training. I wish I knew this was a self taught system prior to investing because we would have went with a different company.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

The pitch given by the salesperson was great. Daniel Guither showcased the platforms tools very well. The 3-D Floor Plans are a great way to showcase the design, custom templates, easy payment collection for clients, integration with quickbooks, they also help with website management, etc.

#### Cons

The onboarding is atrocious. Plan on dedicated at least 50-80 hours just to get the setup in the system and learn how to navigate it on a very elementary level. This is only learning how to use approximately 10% of the system. Another major issue is reaching someone at the company. You get sent in circles. I've reached out to the Sales Rep over a dozen times and he refuses to acknowledge and email or phone call. Big on promises but refuses to follow through on any of them.

#### Vendor response

Hi Keith, I’m very sorry to hear about your experience, and I appreciate you bringing this to our attention. I oversee our Global Client Success team at Houzz and would genuinely like the opportunity to look into this and help make things right. Unfortunately, I wasn’t able to locate an account based on the information provided in the review. If you’re open to it, would you mind reaching out to me directly with the business name or email address associated with your Houzz account so I can investigate further? I’d be happy to personally review the situation and see how we can help. Thank you again for sharing your feedback. Best, Nikki Ward Thomson

Replied March 2026

---

### WORST- Do not use. No support

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Construction
- Company size: Self-Employed
- Product usage: less than 1 year · daily
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

I would never use them again if i wasn't signed into a year contract. They promise you the world but their support is the worst. They charge for any support. The "account manager" assigned to you is always unhelpful and always booked out at least a week.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Ability to 3d scan locations. payment processing is easy and nice. I like integrations for alternative payment methods.

#### Cons

Contracts is a mess. Completely unusable. Support is a nightmare. Invoicing doesn't work properly cant import or export templates for invoicing. Promised the world but they don't live up to expectation.

#### Vendor response

Hi Carter, I’m very sorry to hear about your experience, and I appreciate you bringing this to our attention. I oversee our Global Client Success team at Houzz and would genuinely like the opportunity to look into this and help make things right. Unfortunately, I wasn’t able to locate an account based on the information provided in the review. If you’re open to it, would you mind reaching out to me directly with the business name or email address associated with your Houzz account so I can investigate further? I’d be happy to personally review the situation and see how we can help. Thank you again for sharing your feedback. Best, Nikki Ward Thomson

Replied March 2026

---

### I would not recommend HOUZPRO. There's better out there.

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Construction
- Company size: 11-50 employees
- Product usage: a free trial · daily
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

Not what i expected. Horrible experience with the way they say you signed a contract. But they know you didn’t. But i'll be following up to show you guys how i'm going to make an example out of these guys and their predatory methods.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Very disappointed!, I cancelled my free trial, they still charged me a contract we didn’t sign. now we going to send this over to our attorney. Since they believe they can give this a test drive to see if it's real.

#### Cons

They have potential, but the predatory methods to hook users is going to come to an end very soon,..

#### Vendor response

Hi Daryl, I’m very sorry to hear about your experience, and I appreciate you bringing this to our attention. I oversee our Global Client Success team at Houzz and would genuinely like the opportunity to look into this and help make things right. Unfortunately, I wasn’t able to locate an account based on the information provided in the review. If you’re open to it, would you mind reaching out to me directly with the business name or email address associated with your Houzz account so I can investigate further? I’d be happy to personally review the situation and see how we can help. Thank you again for sharing your feedback. Best, Nikki Ward Thomson

Replied March 2026

---

### overpriced program - not worth it

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Design
- Company size: 11-50 employees
- Product usage: less than 1 year · weekly
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

I feel the design portion was great but the customer service and marketing section is not worth it. For $700 a month we could of paid for google ads, home advisor or evens signs that would work better. They aren't allowing us to cancel even though they way over promised and not delivering.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

the design was okay. other programs are equivalent for less. We wanted to use this for marketing and gaining more customers, but we had maybe 2 customers we sent estimates too which resulted in no work due to how many other contractors they can go to off the same site.

#### Cons

Our business was charged and being sent to collections after being charged over $700 a month for no results

#### Vendor response

Hi Joseph- Thank you for taking the time to share your experience with Houzz Pro. I am sorry to hear that you did not see the results you were looking for with your marketing program and I would like to learn more about your experience. Please feel free to reach out to me directly at chloe.siegmann@houzz.com. Thank you, Chloe Siegmann Head of Customer Success

Replied January 2026

---

Showing 1 - 10 of 1089 Reviews

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