Houzz Pro

RATING:

4.4

(806)

About Houzz Pro

Houzz Pro is a lead and project management solution that streamlines processes for businesses of all sizes by centralizing all needs into one place. Key features include project management, lead management with client dashboards, and individual insights. Additional Houzz Pro features include an integrated online payment system, mood boards for projects, a streamlined Selections tool, and white-labeling for communications. With Houzz Pro, professionals have the tools to manage clients and track progress for any project, all the way from estimation to execution. Using Houzz Pro lead management software, business professionals can grow client lists and streamline communication between clients using client dashboards. Professionals can quickly convert any project discussion...

Houzz Pro Pricing

Houzz Pro is offered across three pricing plans, outlined below. • Starter: $85 billed monthly or $52/month billed annually • Essential: $129 billed monthly or $85/month billed annually • Pro: $199 billed monthly or $137/month billed annually • Ultimate: $499 billed monthly or $399/month billed annually

Starting price: 

$85.00 per month

Free trial: 

Available

Free version: 

Available

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Houzz Pro Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Houzz Pro

1 - 5 of 791 Reviews

Michael

2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2021

Outstanding Customer Support and Lead Generation

User Profile

Danielle

Verified reviewer

Construction, 2-10 employees

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2022

All-in-one great software

So far my experience is great. I'm looking forward to transitioning to this platform permanently for our business needs.

PROS

Easy functionality and business management especially with estimates.

CONS

No dislikes so far. The software is easy to understand.

Reasons for switching to Houzz Pro

Needed more function options to handle business complexities. Also the design software.

Danielle

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

Keeping it Real

Being able to run Design and Construct business in the one program is ideal. There are areas for improvement, however overall it has given our clients a better user experience for being able to better communicate our design and build ideas, proposals and updating clients about the project during construction.

PROS

Love that it has the option to provide a well rounded service from start to finish in handling clients from lead stage, to design, quotation proposals and build management. Not many options out there that combine design and construction components in one program.

CONS

Leads that come through are hit and miss. A lot of scam leads. However, have had some very successful leads. Needs little better handling and efficiency across the system and better user friendly interface for the app.

Reason for choosing Houzz Pro

That it co-ordinated both design and build together

Molly

Design, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2024

Great Customer Service

I am at a 50% right now. There are features that I love, and again, features that surprisingly are absent.

PROS

I've found the online chat feature on Houzz to be incredibly helpful. It's become my go-to whenever I have questions while browsing the platform.

CONS

Several features that I believe should be standard offerings are either absent or require cumbersome workarounds within the Houzz platform. Despite being assured that user feedback is integral to driving improvements, none of the suggestions I've provided have been implemented to date.

Reason for choosing Houzz Pro

Honestly, Houzz had a booth at KBIS. The person working at the booth was convincing. Although not honest with what I was signing, she was good at getting the sale.

Reasons for switching to Houzz Pro

The product was too basic. I needed a more robust system.

Vendor Response

Hi Molly - we are constantly gathering input for new features and we add them based on the number of designers asking for them. I'd love to hear your list and share with you what on your list is coming soon. Please don't hesitate to reach out - Chloe

Replied March 2024

Javier

Architecture & Planning, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Great Platform For Architects and Designers

Overall we are very happy with Houzz and hope to be able to continue being one of their Houzz Pro clients.

PROS

I like how it has evolved into a design focused platform, and how its focusing on helping professionals manage businesses. Our primary interest in Houzz was to have an additional portfolio that could be easily found by prospective clients. Next our focus was keeping up to date with customer satisfaction. Currently we have found better and better clients who have found us through Houzz. This company has definitely focused on improving itself.

CONS

The cost is a bit too high for us currently.

Reason for choosing Houzz Pro

We focus mostly on the marketing value of houzz, not the project management aspect.