Solargraf is an invaluable tool to present the value of solar to our customers on a daily basis. It houses our install contract language in the terms & conditions (this feature too, could use strengthening) so we have them sign electronically and we're off to the races. I can recommend this tool wholeheartedly because of all the quality it does possess. However, we have started looking at alternatives because there are just too many issues with our contracting process for many lenders to overcome.

Easy to use design tool. Excellent sales proposal for presentation to customer. I like the electronic signature feature, the drop-down financing options, and the flow of information from loan options to project timeline. The expandable detail is great too. Customers feel like they can dive in but they have all the necessary information at their fingertips. Panel rotations, and other design updates over last 12 months are terrific.

Designers feel like hidden features, buried features, or design quirks are acceptable - rather than deliberate UI systems. Example, we work with 9 lenders. We've entered all those details into Solargraf for the entire sales team to work with but it creates 36 financing options for the customer to choose from - WAY TOO MANY! I asked for an easy way to switch those options on/off and was told that it exists. Yes. We click each option we don't want, click edit, scroll up to the "do not show customer" switch, then scroll down to save the change - 33 times! Designers would not hear that an exposed checkbox to switch visible/invisible would make our lives SO much easier. Frustrating. Pricing issues, specifically with the way the loan is being presented as plagued this software from the beginning. Obscure guessing about the new utility payment with that wild guess being added to the loan payment is frustrating. It's presented in big bold numbers whereas the ACTUAL loan payment we KNOW is less obvious. Would love the ability to model shading from trees or chimneys. Simple negative design objects being placed on the roof or yard with shade being modeled would be a great add. Wish list item. Current shading using Google data is wild and unpredictable.

I love Solargraf and using it, but they are failing me when it comes to calculating shade and production.

It is easy to make and send proposals to homeowners. The proposals look nice. I genuinely enjoy using Solargraf.

HOWEVER the shading software is absolute garbage. It is entirely inaccurate. Solargraf continually passes blame to PV Watts who they get outdated and inaccurate production values from. There is no feature to customize shading/production to each individual site. All you get is a stupid % field where you enter in the "shading percentage" whatever that is. It is subject to user error. "25% shading" can mean a million different things between different users. Yeah they have an option where you can "order a shade report" but it's yet another cop out. Our team uses Solargraf for proposals and then literally has to use Aurora and Helioscope to confirm the production because we just cant rely on Solargraf's production software (or lack thereof). Solargraf--invest in your customers and put together the shading and production software that they actually deserve. Make it so we can show shade from specific trees.

NOT IMPRESSED. OVERALL NOT WORTH A DOLLAR. WE ARE SHOPPING ELSEWHERE.

EASY TO SIZE TO SYSTEMS AND USE ANOTHER PROPOSAL SOFTWARE

ENGINEERING SEEMS LIKE A LOST CAUSE. HAVING TO ASK FOR CORRECTIONS THAT ARE SO BASIC AS TO MARKING LINE AND LOAD CORRECTLY ONLY TO RECIEVE PLANS INCORRECT AGAIN LOL.

I have been a happy user, just need the duplicate bid feature to be built into the software.

The software is the easiest that our team has ever used. The design tool is very easy to use and has proven to be accurate from the air many times.

The payments sometimes don't line up exactly. The worst part is that you NEED TO BE ABLE TO CREATE MULTIPLE QUOTES FOR THE SAME CUSTOMER. THERE SHOULD BE A "DUPLICATE THE BID" FEATURE THAT ALLOWS YOU TO KEEP ALL THE BASIC INFO THE SAME, BUT JSUT CHANGE THE PANELS AND THE PRICING. THIS IS THE WORST PART OF THE PROGRAM BY FAR!

easy to use for sales team. made it so i do not have to design each and every system

to many small glitches. everytime there is a new update we have found many glitches

There are so many better products out there and especially when it comes to engineering. They cannot figure out how to design a Solar Ark hybrid inverter with battery back up. It should be simple but 4 revisions later they still have gotten it wrong. I cancelled my service today and am regretting not doing it 6 months ago. Do yourself and your company a favor and stay clear of this flawed and antiquated company.

Its easy to use and train you employees to use. Too bad the company is run horribly.

The calculations are way off. We use SunPower Eddie to compare and Solargraf was always 10%-20% off. The permit pack is ridiculous. Out of the 75-100 purchased more than half needed revisions. There is no way to contact the design team except through the app which takes days to get a reply.

Terrible considering they continue to charge my account after cancellation. Beware of these criminals

The software was truly decent at proposals and user friendly.

The utility rates are tough in Texas and their software was unable to compute savings on the proposal that is why we canceled our subscription. BUT BEWARE they are thieves and continue to charge you even after cancelation.

I like the fact that you can get a electric bill in prepare a proposal within a few minutes. The panel tool is easy to add and remove panels this software program is well thought out. Easy for a new agent.

I would add next to each graph or each tab a tiny bubble with information associated with each function.