--- title: "TimberScan Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of TimberScan. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if TimberScan is a good fit for you!" source_url: "https://www.softwareadvice.com/ca/construction/timberscan-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Construction Accounting Software](https://www.softwareadvice.com/construction/accounting-job-costing-software-comparison/) / [TimberScan](https://www.softwareadvice.com/construction/timberscan-profile/) / TimberScan Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/construction/timberscan-profile/) Reviews [Alternatives](https://www.softwareadvice.com/construction/timberscan-profile/alternatives/) # TimberScan User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 113 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.3/5 - Value for money: 4.3/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 41 reviews (36%) - 4 stars: 54 reviews (48%) - 3 stars: 15 reviews (13%) - 2 stars: 2 reviews (2%) - 1 star: 1 reviews (1%) ### Most mentioned pros - It is simple to use, provides a tiered approval structure, integrates well with our ERP, and is easy to access invoice copies. - TimberScan offers features that we still do not have in our new accounting system and our company is interested in exploring if it is possible to use Timberscan or something similar with our new system which is the highest praise I can give. - I am able to process and submit invoices with ease using Timberscan. ### Most mentioned cons - Difficult to use when you are not on the same intranet as the server. - Uploading documents wasn't the fastest. - The Timberscan system process often times hangs when a computer has been on too much. ## TimberScan customer reviews Showing reviews 1-25 of 113 (page 1). ### Easy to Use! - Overall rating: 5/5 - Reviewer: Dawn B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are able to have all our managers sign in remotely to approve invoices. No one needs to come to the office anymore! We are able to cut down on the amount of paper we save! Yay, more trees saved! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the fact that it ties in with Timberline and you only have to scan it once. #### Cons When you are using the existing invoice feature, it does not automatically place the cursor in the next box. --- ### Increase volume without adding staffing by going paperless! - Overall rating: 5/5 - Reviewer: Alexis B. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it was a great solution for our office and we have been very happy with it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Timberscan was an integral solution in going paperless in office. It is simple to use, provides a tiered approval structure, integrates well with our ERP, and is easy to access invoice copies. #### Cons I would like improvement in their OCR/AI capabilities recognizing invoices and proper/prior coding. #### Reasons for choosing TimberScan Easier to use, better integration with our ERP, stellar customer service team. --- ### Decent but not our favorite - Overall rating: 3/5 - Reviewer: Irene H. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Could be a good fit if you are looking for something simple and user friendly. We tried it out but ultimately it did not meet our particular needs. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Decent cost won't break the bank. Very user friendly. Seamless transition. #### Cons Features are somewhat limited compared to other competitors. Uploading documents wasn't the fastest. --- ### I do really like this software - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like the people at Core Associates and they are very receptive to new ideas. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This software has sped up our accounts payable entry tenfold. I can now capture invoices that are sent to me in PDF format and it will automatically fill in certain fields for me so that I can now skip those fields when entering and just focus on the coding of the invoice. Also it is very easy to attach check copies to the invoices so then we now have the entire package from invoice to supporting documents to checks online and no more paper files!!! #### Cons The thing I like least about this software is attaching copies of invoices we pay online with our credit cards. They should make it like they do with checks. Now I have to go in and manually attach a copy to every invoice paid and that is a big job with the number of invoices we pay with our credit card. --- ### We love Timberscan and consider it vital to our processes. - Overall rating: 4/5 - Reviewer: Dustin M. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Paperless processing and accurate approvals. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Paperless. Paperless approval. Digital approval records. Paperless check copies. Paperless job cost inquiries. No need to retain boxes of hard copies for years on end. #### Cons Data entry and software installs/upgrades. We've had problems with quirkiness regarding commitments. Software installs and upgrades require installation from outside our office. This happens often enough to be a nuisance but not often enough to dissuade others from purchasing. --- ### TimberScan Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it is a great software to use, organizing billing to subcontractors, but the overall software could be updated to be able to provide a faster more effective approval process. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros I like the feasibility of being able to pay subcontractors through this software. It makes it easy to see who is remaining to be paid and who is still awaiting payment. I love being able to send an invoice to someone else in my office if the item does not apply to me and be able to create comments on the actual invoice #### Cons What I like least is that the software looks like it is still running on an old Windows software. Things tend to run real slow and loading different invoices is difficult which makes approving and sending notes/comments can take longer than it should. --- ### High Volume Real Estate User - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros -Love the workflows for approvals -Numerous fields for coding expenses and providing detail -Comment function to send notes to approvers #### Cons -System is slow on occasion -Acquiring images can be cumbersome -Not able to make corrections once the document has been passed --- ### Timberscan Review - Overall rating: 4/5 - Reviewer: Bobby R. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use Timberscan to make our AP process paper-less and integrate with Sage 300CRE. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It does allow us to go paperless and have an electronic trail for invoice/receipt approvals. It also integrates with Sage 300CRE #### Cons It is slow and doesn't make credit card statement reconciliation easy. --- ### I use Timberscan for AP entry and invoice filing as well as AIM for all other document management - Overall rating: 5/5 - Reviewer: Robynne S. - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Increased organization and ability to locate what I am looking for #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the time that I saved pulling invoices at audit time. I also much more convenient access to time sheets, month end reports, daily job reports and employee files. I have eliminated 3 large file cabinets in my office alone! --- ### Change management software - Overall rating: 4/5 - Reviewer: Alyssa P. - Verified reviewer: Yes - Industry: Construction - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We use this software for change management in our company, it's quite easy to use and does not require much skill #### Cons It could perform faster but for the tasks I use I cannot complain. It's easy to teach someone the functions. --- ### Timberscan is a gamechanger when it comes to accounts payable processing. - Overall rating: 4/5 - Reviewer: Scott K. - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Timberscan has enabled us to almost double our revenue without adding more overhead for A/P processing. One added benefit that is not immediately apparent is the time saved on the backend by being able to quickly look up invoices using a variety of filters. It also seamlessly integrates with Sage 300CRE. #### Cons Support can be hit or miss depending upon the issue. Updates are not pushed out - you have to ask about updates before they are sent to you. Capture technology can be flaky at times. --- ### Excellent addition to Timberline for Invoice Routing and Approval - Overall rating: 5/5 - Reviewer: Pamela W. - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Ease of finding old invoices for audit purposes. Ease of routing invoices. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One of the best features of this program is the tracking information for invoices. You always know where the invoices are in the approval flow. Who has it and who is holding up the approval system. #### Cons Routing set up is a little cumbersome and not easy to change to another person to approve once it is set up. You can do it but if you don't do it in the correct order it can mess things up. --- ### TimberScan helps us keep track of invoices during the approval process. - Overall rating: 4/5 - Reviewer: Danette d. - Product usage: Used daily for more than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The invoices attach to the file in Sage AP so we have a permanent record of the invoice and check. It's easy to enter invoices and look up vendors and cost codes with the 'list' button. #### Cons I can't run reports telling me who has the invoices. This has never worked on our system. Also, I wish there was some way the system could mark the copies of the checks that have been voided but are attached to the record in Sage AP. --- ### Great software for Accounts Payable Routing & Integration with Sage 300 - Overall rating: 4/5 - Reviewer: Matt H. - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. AP Routing, Image Viewing, Inquiries, Process Streamlining #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This software makes it easy to have a routing tree and approval process for accounts payable to integrate with Sage 300. It also allows for inline image viewing inside sage 300 AP inquiries. #### Cons We do run into some quirks with this software like any other software might, some of the routing breaks if there are too many conditions that the routing rules have to match. --- ### I work in the accounting department. We use TimberScan daily to route invoices and for research. - Overall rating: 3/5 - Reviewer: Jane C. - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It helps keep our office paperless. Also we can track the status/location of approvals and read comments that have been made along the way. #### Cons I like least the inability to delete multiple images at a time. We do not give our PMs the ability to delete images. That means when it gets to me for final review and images need to be deleted I have to do that one at a time. It's very time consuming. --- ### TimberScan was a game changer for our company. - Overall rating: 4/5 - Reviewer: Amanda K. - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The fact that it is paperless and the "electronic" paper trail. The routing options to make sure that all members of our team are able to review the invoices that are pertinent to them are a huge time saver! #### Cons We have syncing, printing and emailing issues fairly consistently. I wish there were tips and tricks built in to the system for the various users too. --- ### Timberscan has been great! - Overall rating: 4/5 - Reviewer: John P. - Product usage: Used daily for more than 2 years - Reviewed: July 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love the ease in pulling up any historical invoice and the ability to route new invoices for coding. #### Cons It can be a little sluggish to open larger invoices. Would be nice to be able to see which approval workflows have been assigned jobs in a report or screen somewhere, so it is easier to find one that may need to be reassigned to a new workflow. --- ### Great addition to Sage 300 - Overall rating: 5/5 - Reviewer: Sean M. - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Automated our AP approval flow #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very user friendly, even for the not so computer savvy members of our team. The application was easy to set up and is easy to maintain. #### Cons The only thing that we have found so far that could use improvement is the ability to put invoices on hold and have that carry over to Sage. --- ### works well and has improved our workflow - Overall rating: 5/5 - Reviewer: Catherine G. - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Record Keeping #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros importing into our accounting system is simple and efficient; keeping a physical record of payments and the status of what is outstanding/owed. #### Cons The product can be glitchy at times due to the latest software updates but seems to be working better now for most of the associates. --- ### Works great for our business - Overall rating: 4/5 - Reviewer: Darrin J. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Routing to project managers with commenting. Also love being able to easily see original invoice copies in Timberline. #### Cons Hard to set up or make any changes without any help. The admin features are hard to follow without specific instructions. --- ### Good - Overall rating: 4/5 - Reviewer: Jessica C. - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Transparency & reduced speed of AP process #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Paperless Features that are offered in timeberscan. #### Cons Speed of Synchronization with upload of Purchase Orders, etc. into system. Employees cannot upload purchase order and have it available to link instantly within the software. --- ### Fabulous support - Overall rating: 5/5 - Reviewer: Gail M. - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The pros of the software is the ability to drilldown as well as export to excel, and export to PDF with attachments. #### Cons Inability to see the coding changes via the log. We cannot pin down who is making the changes or what is being changed. --- ### Timberscan offers customers a convenient way to route, approve and track invoices. - Overall rating: 5/5 - Reviewer: Dustin F. - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is very user friendly. It helps to streamline the invoicing and approval process. Send helpful reminder to approvers so invoices get processed quickly. Add-on features such as AIM and Core offer other features that help a company be efficient. It is a good value for the money and the support is very helpful. They really care about the customer. #### Cons Not much bad to say. Like any software there were always a few things you wish it could do. And if you find one of those you can submit an enhancement request and the Timberscan team may add the functionality for you. --- ### Limited use for me, but from what I have seen a very nice product. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used weekly for less than 12 months - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Ease of use, improved efficiency, reduction of file cabinet use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It brings together AP and record retention easily. It makes for easy work for a multi office company. #### Cons Sometimes with Sage updates they do not work together nicely at first, Timberscan should be ahead of the curve on that side. --- ### Timberscan is a very user friendly software. - Overall rating: 4/5 - Reviewer: Aimee S. - Product usage: Used daily for less than 2 years - Reviewed: July 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that with very little training, anyone can learn how to use TS. I learned in less than a week, and feel confident in being able to teach others how to use it. #### Cons The only dislike that I have is that if I happen to send an invoice to a manager for review, I can't get access to it until they release it. ## More reviews [Next reviews](https://www.softwareadvice.com/construction/timberscan-profile/reviews/?page=2) --- TimberScan Reviews, Pros and Cons - 2026 Software Advice