Skipso
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Most Helpful Reviews for Skipso
1 - 5 of 13 Reviews
Amber J.
Verified reviewer
Higher Education, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Wonderful for our development team and audience of users!
I cannot imagine how much longer it would have taken and how much more it would have cost to launch our ideation initiative without the Skipso Labs platform. It has been wonderful to house all of the information and processes in one place. We were even able to utilize the standalone website as part of our rebranding this year.
PROSSkipso's customer service is out of this world. The platform has more features and functionality than we have been able to utilize yet, but our pilot program has been a huge success. The ability to customize features and privacy levels has been essential given our unique audience.
CONSExpect a learning curve for admins with limited back-end technology experience.
Reason for choosing Skipso
Skipso Labs was one of fifteen or so products our team looked at and one of five that were seriously considered. The value ratio (features and capability compared to cost) was much higher with Skipso than the competitors.
Anonymous
10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Great innovation matching platform
We were able to set up a new service for our customers in a relatively short time, leveraging a lot of expertise and ready-made solutions. This helped us with customer engagement as well as market positioning as innovators.
PROSLots of custom support from the team, allowing us to build a B2B innovation matching system for our SME customers. Lightweight interface and as-a-service provisioning make this relatively easy to manage even within the context of large, cumbersome IT departments such as ours.
CONSWe could have used more support in the design phase, to help us focus on priority features and a long-term roadmap. Instead, we tried to do too much from the start, ultimately limiting the impact and usefulness of our service. Note: this is a client-side problem, but the supplier could help mitigate it with dedicated methodologies.
Reason for choosing Skipso
Proximity, flexibility, startup attitude, price.
Rebecca
Biotechnology, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Skipso - Review
My experience with Skipso dramatically improved when [SENSITIVE CONTENT HIDDEN] began working with us, she's been quick to answer any questions I have and has been very helpful with explaining how things work.
PROSBoth front and backend functionality in one platform including a public gallery, homepage setup, resource sharing, and information sharing on the FE and a submission portal, judging portal, payment feature on the BE.
CONSThe backend is not intuitive/user friendly. Data doesn't always seem accurate. Regularly need assistance.
Reason for choosing Skipso
Price
Laura
Utilities, 5,001-10,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
A fantastic product supporting cleantech innovation
Using the SkipsoLabs innovation ecosystem platform, we have been able to launch, manage, and grow a successful community around cleantech innovation in California and globally, with more than 1,700 members and 500 companies in our first year of operation. With this platform, we offer a curated selection of cleantech funding opportunities, events, company profiles, resources, and more to our community. SkipsoLabs has been a true partner along the way, tailoring their unique ecosystem solution to our needs. They are a great team to work with.
PROSSkipsoLabs' software is user friendly and includes a suite of features that fits our project requirements very well. We primarily leverage the SkipsoLabs innovation ecosystem platform for the cleantech community my firm manages. The searchable, customizable directories of both curated and user-generated content are a pleasure to work with.
CONSMy project required a number of dynamic relationships between different entities on the SkipsoLabs ecosystem platform (e.g., individual members associated with companies, companies associated with other companies, etc.), but there are some constraints around the number and type of dynamic relationships that are currently available without customization. However, the SkipsoLabs team is extremely willing to develop custom features and share improvements to their product among the client base once developed.
Will
Research, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Fantastic product, fantastic team, great experience
Easy to work with. Fantastic sprint / review sessions. Agile working. Responsive to our needs and always make time for us.
PROSIt's adaptability and its ability to work around our needs, rather than having to follow a generic workflow. Furthermore, it looks neat and easy to navigate, as well as being highly configurable.
CONSDifference in language from admin perspective to provider perspective, but this is just a minor issue, skipso are good at understanding our language and have provided a language guide for us to make sure we're speaking on the same term.
Reasons for switching to Skipso
We wanted something "out of the box" that allowed us to do the workflows that we were interested in, but also allowed a little customisation to fit our needs. The previous supplier used a platform that was too admin intensive and not very easy to use.