I have never ran into any issues while using this software. I would definitely recommend this product.

It's extremely simple to sign PDFs and other documents. It's not expensive and it comes from a trusted company, Adobe, that has been around for a long time.

There isn't anything in particular that I didn't like about this application. Applying you're digital signature is very simple with this software.

Overall, I was able to get several folks to sign this way, but still had to have a print option for some folks who had difficulty navigating the technology.

I loved the ease of navigating various PDFs and fields within the PDFs. It was also very easy to send out the emails to get folks to sign.

I had difficulty getting folks who don't use Adobe to appropriately sign documents on some devices. Also, once you finalize a document, it is very difficult to change anything.

The product can be easy to use for basic functions of just getting people to sign a document. As soon as you start needing slightly more advanced features like witness signatures, or modifying an agreement after it has been sent it becomes a nightmare.

The Adobe Sign trial was a nightmare, and the customer service has been even worse. I needed to get my documents signed by over 20 people and also witness signed too. The witness signature process was confusing at best. I then had an issue whereby I couldn’t cancel an agreement that had been sent, and it took nearly an hour on customer support for the agent to suggest using Chrome instead of Safari, and it then worked. Then, I had an issue whereby one of the signers signed incorrectly on the wrong line. I spent two and a half hours on customer support, being passed from agent to agent who had no idea what they were doing, one agent at one point took control of my screen and just kept randomly moving the mouse around the screen but not doing anything, before then passing me on to someone else who told me I didn’t have an Enterprise trial - even though I do! It then turned out that this agent actually worked for Adobe Acrobat and not Adobe Sign, and so had no idea again. Finally I spoke to an agent who told me that once someone has signed a document, it can’t be removed or changed - this is ridiculous, as people make mistakes and the fact that you can’t correct that is crazy! Finally, I had to send several separate documents to different signers and try to combine the PDFs afterwards, which again proved to be a problem because the PDFs were locked after exporting them from Adobe Sign. I should have just got people to sign hard copies from the start!

Overall, I enjoy the user-friendly features of Adobe Acrobat Sign

Ease of dropping files to be signed, entering of fields, and allowance of multiple parties to sign

Having to adjust the size of the fields needed.