DocuSign

RATING:

4.8

(8531)

About DocuSign

Docusign helps organizations connect and automate how they prepare, sign, act on and manage agreements. Docusign offers eSignature, the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and more than a billion users in over 180 countries use Docusign to accelerate the process of doing business and simplify people's lives. Docusign helps your business: * Send, sign and track agreements quickly and easily * Boost customer satisfaction by providing a superior signing experience * Standardize the agreement process * Save time by reducing manual work * Increase accuracy of agreements * Integrate with your existing business systems Why companies everywhere choose Docusign: * ...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

DocuSign Pricing

DocuSign Individual - $10/user per month One seat, five sends/month, basic features DocuSign Pro - $20/user per month Up to 10 seats, unlimited sends, additional features DocuSign Business - $30/user per month Up to 10 seats, unlimited sends, advanced features DocuSign Business Premium - $125/user per month Up to 10 seats, unlimited sends, power features DocuSign Enterprise 11+ seats. Get your customized quote.

Starting price: 

$10.00 per month

Free trial: 

Available

Free version: 

Available

DocuSign Click

DocuSign Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for DocuSign

1 - 5 of 8,513 Reviews

Angela

51 - 200 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2023

Reliable and intuitive eSignature solution

User Profile

Samuel

Verified reviewer

Information Technology and Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

The finest of electronic signatures Without difficulty and paper

Utilizing DocuSign has been amazing in every way. Without having to bother about printing, it's nice to be able to quickly email contracts and agreements. DocuSign's secure signing system also enables electronic signatures. I frequently use it since DocuSign has made it so simple and quick to review and sign the multiple agreements files and contract papers we must give to our clients. It also saves us a ton of time and protects the environment by avoiding the use of a pen and paper. DocuSign is a tool that I absolutely enjoy using.

PROS

I have the ability to communicate legally binding papers to anybody, anywhere. They don't require that I see them in person or access my business computer at the workplace. Anywhere you want! Make adjustments using templates and save them for later use. It's quite practical to utilize some third-party apps with Docusign. The security and ease of usage are excellent for use with legal documentation.

CONS

The commercial version of DocuSign is more expensive than the alternatives, and I didn't utilize it until the business collaborated with them to make it available to all outside salespeople. For the essential functions of electronically signing a document via a touchscreen or smart device, there are less expensive and free apps available. DocuSign can also be difficult to use because of a function for setting up signatures that takes a long time and isn't truly essential, but you don't immediately realize it.

Reasons for switching to DocuSign

DocuSign gave us the best value for our money and our clients.

Angela

Education Management, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Thank you DocuSign for your Professional Service

Our Company's overall experience with DocuSign has exceeds our expectations.

PROS

What we like most about DocuSign is that our Company can professionally transpire transactions of documents between other parties swiftly and effectively.

CONS

What our Company found least in DocuSign is our State "XML" documents requirement to be converted in the file format could not originally be added in our file without conversion to PDF.

Reason for choosing DocuSign

Our Company chose DocuSign over these alternative products because of the feedback from other DocuSign Customers.

TIFFANY

Pharmaceuticals, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

DocuSign Delivers

Love At First Use. I am so relieved to find a software product that fully lives up to my standards.

PROS

Easy to understand, navigate, and deploy.

CONS

Nothing at all. I absolutely rely on DocuSign for all of my important documents.

Connie

Real Estate, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2024

Very Dissatisfied

very frustrated. Customer service is very poor! low value

PROS

ease of use. However customer service is terrible..... functionality is terrible..... many technical difficulties with correcting documents and having the document resent. Called support and they tell me its my problem!

CONS

Customer service technical support value