Verse.ai vs Conversational Cloud

RATING:

4.8

(48)

Verse.ai has 48 reviews and a rating of 4.77 / 5 stars vs Conversational Cloud which has 39 reviews and a rating of 4.36 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (48)
4.4 (39)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
January 17, 2023
June 12, 2020
Pros/Cons
  • Pros

  • Customer service was top notch and the desire to ensure my company's success was evident in every interaction with their sales and leadership team.
  • For a small company it's very important to find the systems and people to help with daily duties. Verse.io allows my team and I to focus on other aspects of growing and conducting our business.
  • Cons

  • I don't think that's an option now unless I'm missing it.
  • I don't know that we have found anything missing with this software. The tool is one of the most solid I have ever used.
Read all user reviews
  • Pros

  • The upcoming integration with bots along with rich messaging capabilities provide for a rick communication experience which our customers love.
  • Integrates and plays well. Easy for operators to use.
  • Cons

  • For as long as I have used it the only negative thing to it that I have been able to observe is that it does not collect customer's name in a way that it can label the chat with it.
  • Terrible customer support, a real pain to cancel the service...they continued to charge us even after the 90 day period from cancellation.
Read all user reviews
Pricing Range
N/A
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos