Landbot

RATING:

4.5

(68)

About Landbot

Landbot.io is no-code chatbot platform designed to empower businesses to build frictionless conversational experiences. Landbot helps marketing, operations, and customer service teams triple their efficiency and cut operating costs by automating conversations in a human-like way. Anyone can create automated chatbot flows to better engage customers and increase conversion rates on WhatsApp, Web, or Messenger. The company leverages recent advancements in Artificial Intelligence and GPT solutions to help make the chatbot building experience even more accessible Landbot is available on monthly/annual subscriptions and support is extended via email, FAQs and other online measures.

Landbot Pricing

The product is available on free, monthly and annual subscriptions with access to features as per selected business plans. Pricing starts at $39/month.

Starting price: 

$45.00 per month

Free trial: 

Available

Free version: 

Available

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Landbot Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Landbot

1 - 5 of 68 Reviews

User Profile

Ernesto

Verified reviewer

Computer Software, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Lead generation engine using conversations

I'm more than happy. Affordable price, amazing features and no issues with product and support till now.

PROS

How simple is to setup your bot, with nice and cool interactions, with API integrations and in just minutes you can plug the same to a landing page and start getting leads. And now even you can plug the same to your whatsapp biz account.

CONS

Setting up a custom CNAME could be simpler.

Reason for choosing Landbot

Better pricing and features

Reasons for switching to Landbot

Conversations beats forms in conversions for us.

joseph

Marketing and Advertising, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2019

Dynamic lead flow and capture

My experience with Landbot has been very very smooth. Setup, styling, and integrating have all been top-notch. On par with any other system i've worked with.

PROS

I love the flexibility in design, integration, and conditional branching available with Landbot. We often work with fairly complex interdependent systems and Landbot has been able to fit right in like a missing puzzle piece.

CONS

Cost per seat can grow unreasonably; I would like to see a business account available so that this restriction is removed. As it is we are simply unable to offer this feature with the number clients we have currently using Landbot. It feels a little stifling only being able to offer this as a lead flow system without live takeover due to ballooning costs when managing several clients with large sales teams.

Reason for choosing Landbot

Ease-of-use, scalability, and attractive setup and design options.

Reasons for switching to Landbot

Landbot makes scaling to our clients needs mostly painless from start to finish.

Anonymous

201-500 employees

Used daily for less than 12 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed April 2021

Terrible Customer Service

Terrible Customer service. It’s a real shame.

PROS

Landbot is easy to use.. until you have some sort of problem. They are open to help while you are interested in buying, but once you buy, forget it..

CONS

Customer service is terrible.... Will never buy again

User Profile

Filip

Verified reviewer

E-Learning, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2019

Best chat-bot creation software

Landbot is a great and easy to use chat-bot creator for beginners and also offers all the features a pro might need

PROS

I strongly believe that the team at landbot.io is doing a great job, the software is easy to use, all our team members are capable of using it, and the best part is they offer all those power-ups and integrations

CONS

We used it to create really complicated bots, with a lot of conditional logic and at a certain point, it takes longer for the chat-bot to save. But the user sees no difference, so I guess the software is great also for highly complicated bots

Reason for choosing Landbot

It's the most complete solution, easy to use, quality for the price is incredible and we will continue using it, we feel part of the Landbot.io family and are happy to grow with them

Divyaansh

Information Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Easy and flexible!

Changed the course of our company! We owe it to Landbot!

PROS

The ease of getting started and the flexibility of maintaining the software.

CONS

Transition to code is less ideal. Some more low-code features would've been helpful.

Reason for choosing Landbot

The no-code interface was the most intuitive by far.