Apttus CPQ Software

4.17 / 5 (18)

About Apttus CPQ


Apttus Contract Management is a cloud-based and on-premise supply chain management (SCM) and configure price quote (CPQ) software designed for large companies in a variety of industries. It offers solutions in areas such as e-commerce and revenue management.

 

Apttus offers Quote-to-Cash, a process of driving revenue for users. It enables users to go from establishing quotes to receiving invoices by giving a full view of the company’s customer segments. Quote-to-Cash is used for quote, contract, e-commerce and revenue management. Apttus also offers a range of features including X-Author which allows users to turn Excel into an online user interface for the CRM system.

 

The online community through Apttus provides a place for users to collaborate, stay up to date and engage with peers in the same and varying industries. Apttus has users such as DocuSign, PayPal and LinkedIn.

 

Apttus serves companies with 500+ employees and over $1 billion in revenue.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

18 Reviews of Apttus CPQ

Average User Ratings

Overall

4.17 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(8)

4 stars

(7)

3 stars

(1)

2 stars

(2)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-18 of 18 reviews

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September 2018

Ellen Caroline from MD Grand Rounds

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

September 2018

With Apttus CPQ we can track and improve sales metrics with the best administration.

Apttus CPQ improves the capacity of prices of complex offers and generates professional and convincing proposals from templates. With Apttus CPQ, we were able to simplify and optimize the configuration of the product, the prices and the creation of proposals and the administration process. With this product, the sales team has the ability to configure product offerings with great efficiency and can track and improve related sales metrics. In addition, the administration of Apttus CPQ is easy compared to similar products. We implemented Apttus for practically all our sales representative processes, and in doing so we discovered that thanks to Apttus, the company managed to significantly increase the ROI.

Pros

Apttus CPQ we were able to configure the product offers and we were able to scrape and improve the sales metrics. We also simplify the configuration of the product, prices, create proposals and is easier to manage than other similar products. We increase the satisfaction of sales from the perspective of the quotation and contracting process.

Cons

All updates generally require significant testing to ensure that unforeseen problems do not occur. The updates are a real problem.

October 2016

Ahmed from Imprivata

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

October 2016

Advanced CPQ 100% Native on SFDC

Apttus is a highly sophisticated tool that allows us to build quotes based on complicated product structures and generate proposals for our customers. The product is 100% native to SFDC, so it leverages custom objects, fields, workflows and apex that can be easily configured and built upon. Support and training are also plus points for this great product.

Pros

Native to Salesforce
Speed of application is much better now with the Angular UI
Can handle very complex sales structures
Easy to setup and configure, great support

Cons

Releases can be a little difficult to keep up with if you highly customize your instance

April 2017

HARISH from Lumen21, Inc

Verified Reviewer

Company Size: 51-200 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Great source to manage your Quote to order to cash (CPQ)

wow. it was awesome and great tool that i have been using for configuring prices AND quoting to vendors selections which is good for integration too. this is really great out sourcing tool for netsuite.

October 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

4.0

Functionality

4.0

October 2018

Apttus has its challenges

Pros

Quote to Cash is the reason Apttus was chosen.

Cons

Each module was built in silos (CPQ, CLM, BRR)

March 2017

Jason from Apttus

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

November 2018

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

4.0

November 2018

Contract Management solutions

Pros

Core business user groups are very keen on proposal and quoting features.

Cons

However, administration can be tedious and customizing is difficult.

April 2016

David from CenturyLink

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

April 2016

Apttus is our platform for the future!

My experience with Apttus has been excellent! I have worked closely with Apttus Professional Services to implement a custom solution that meets the needs of our very complex environment and they have done a great job teaming with us to build a platform that will help us move into the future. Pros Intuitive Responsive Configurable Powerful pricing Integration Force.com native/Reporting Apttus Professional Services is the best! Cons Required some customization to fully meet our needs, which is understandable given our environment

February 2016

Srihari from Tech Mahindra

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

February 2016

Apttus gives total control and freedom to create and customize a CPQ solution quite quick and easy.

The best part of Apttus is it has all the CPQ business logic built in to meet different scenarios for different clients. A month of training session would be enought to switch to Apttus. Very good developer guide, easy to follow and in-depth explanations are available. Community and partner portal is cool. Responsible point of contacts are assigned by Apttus. The only limitation i see is the limitation due to the governor limits of the platform on which Apttus is developed. Over all it is simple, easy to learn and use.

February 2016

Shirish from Wolters Kluwer

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

February 2016

A great CPQ tool built natively in Salesforce

Apttus CPQ is a wonderful tool which handles all the aspects of the CPQ seamlessly. The best part we liked was that it was native within Salesforce and not as a standalone application on another site. It was easily customizable and setting it up was quick and painless. As any third party software, it didn't fit exactly to our process and we had to change our process to fit the application, but not too much though. Overall a great tool to have in your Salesforce belt.

January 2017

Jill from Luminex Corporation

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

January 2017

Good product, less functionality than we were hoping for

Apttus CPQ has a lot of functionality - but not always where we need it. Where we are finding the gap is in pricing. Each customer has to have their own price list and with the number of customers with specific pricing, we are looking at a lot of price lists to maintain. Otherwise, the functionality is great!

Pros

love the visibility from Opp to quote to agreement

Cons

Pricing limitations

April 2016

Rita from SunGard Public Sector

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

April 2016

Great Software but complicated setup.

This software works great and is native in Salesforce. However it is complicated to setup. I would prefer not to have to write custom charge criteria or to have to write custom Apex call back code. But it does offer a wide flexibility and they have some great features coming in the next releases. It is worth checking this software out for sure.

May 2017

nicole from samson

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

2.0

Functionality

2.0

May 2017

Can't handle our customization.

Pros

The idea of Configure Price Quote in salesforce is what brought our attention to Apttus in the first place.

Cons

We were promised so many things, yet in the end were told we have too much customization and difficult pricing process.

March 2016

Jodi from SunGard availability services

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

March 2016

Must have product

We are really getting our teeth into the process and the advantages of the Apttus CPQ We are yet to find any cons as in early stages but the functionality so far is really flexible for our business needs

January 2017

Todd from Luminex Corp.

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

Apttus CPQ review

I enjoy the UI, once you learn the software behaviors. Our Sales Team uses to pick products and create quotes for external customers.

October 2016

Ihab from ABB

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

Oct