About Acquire

Acquire is a cloud-based, integrated customer communication platform that offers a multi-channel messenger to small and midsize businesses to help them acquire and retain customers. The solution is designed to bridge the gap between customers and sales reps through video and voice calling, live chat and co-browsing capabilities. Besides sales, the solution can also be used by support and marketing teams.

The live chat tool helps sales representatives to interact with potential customers during their buying journey. With actionable chat forms, the system can pre-collect relevant information from customers before the chat session begins. The AI-enabled chatbots use machine learning to interpret inquiries and answer them with standard replies or redirect inquiri...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

18 Reviews of Acquire

Average User Ratings

Overall

4.94 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(17)

17

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 18 results

April 2016

Mayur

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

April 2016

Best Live Chat Software

Tagove is the trouble-free platform to install and working very well. Most of the time, I am using co-browsing, live chat, and voice calls. Actually, the best thing of Tagove is it includes and video and voice call... Its two-way video chat is predictable form where the customer and support agent can both see and hear each other. It offers outstanding co-browsing features to help out representatives support customers.

Pros

Tagove supports instant chat. I havent found any trouble in the installation and the support was also great. I really recommend this extension to all.

Cons

One missing feature of this is mobile apps. Nowadays mobile ready chat is a must, as we had talked with; they are coming up with this as well. And in 14 days free trial of their services, they only offer the basic package that just allows for live video chat, voice calls and text chat with co-browsing. Any other highly developed features Tagove has would only be made accessible with the paid Premium package.

April 2018

Anonymous

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

The best video chat and co-browsing

Pros

Tagove makes everything so easy -- it's easy to set up, it's easy to use, and it's an amazingly powerful tool.

Cons

Nothing. The support is excellent, the software is sound and bug-free, and it's a great value for the price.

February 2017

Gunjan from Jagat Media

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Free Trial

Review Source: GetApp


February 2017

Tagove A excellent collaborator

Love this tool! that really allows Smooth video chat on the browser. Very simple to use and no installations required. Will be a perfect tool for customer service, along with their other features like co browsing. suggest everyone to try it out.

May 2016

Sophia

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

May 2016

very useful tool for business!

Tagove is the ultimate platform for businesses to provide live video chat, voice call software with Screen sharing and co browsing. It is very easy to use and I think you might want to take training to use this soft because its very user friendly software to use.

Pros

The best features I have seen in this software are about video conferencing. It has an instant connection feature with high quality and you can record them without any other software installation.

Cons

I am using this software from last 6 months, but I have not faced any problem to use that. I know everything is not perfect in the world so please do availability in a mobile app.

April 2016

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

April 2016

Love it!

Thanks to Tagove who made my business customer relation good. I can provide my customers better service by using Live Chat Software. I am loving its Live Video Chat, Voice call, Text chat with Screen sharing and co-browsing solution within my website. Definitely recommend to all.