All Lofty Reviews
1-25 of 85 Reviews
Sort by
Ali
Restaurants, 2 - 10 employees
Used unspecified
OVERALL RATING:
5
Reviewed November 2023
Chime An Organizational Necessity.
Mary
Verified reviewer
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Serious Realtors' CRM
Works equally as well for single Realtors as Teams. Incorporates everything you need to works with clients including texting, emailing and calls inside the software. It's really a one-stop-shop for my real estate business.
PROSTotally Realtor centric . If you have a team it has a Team Dashboard showing how many leads and how effectively they are being handled. Includes goals, easy to read analytics and property search for buyers and sellers. Chime also set up my website - now has a 'coming soon' feature for listings that is so easy to use. Great customer support, super responsive and helpful.
CONSIt's many amazing features means you have to learn the product, but Chime makes it much easier as there is a 'Show me how' instruction that walks you through whatever it is you're trying to do, step-by-step. Love it!
Ali
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
CHIME is the best CRM
Chime is an awesome CRM it beats out all the competitors with its integrations and consistent updates and improvements.
PROSThe lead management and system integrations are unmatched.
CONSChime tends to crash after every update. There is always a new glitch and support is not helpful.
Reasons for switching to Lofty
Integrations and utility was better at CHIME.
Stacy
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed April 2023
Multi-IDX integration does not work. I did not try one IDX, as I belong to 4 MLS's
Rarely can you talk with customer service. It is like they do not understand as they will send back a message the problem has been fixed, but it has not been fixed. Major problems with market reports, areas, format on mobile phones, multi-MLS IDX searches. Not worth your time or money.
PROSCRM appears to be good, but with the IDX and website problems, your customers will never use the website.
CONSThe IDX and website problems go on and on . . . Customer service is fairly responsive, but they never follow through, they seem to never really understand the problem, even after I spend hours sending examples, videos, screen shots, and more to help them understand. I spent over $5000. (12 months) on my dime trying to work with Chime to fix the problems. It plain does not work. You will lose all customers from your site as it does not work as advertised, confuses customers, and once they realize it, they never come back.
Reason for choosing Lofty
They said the website would work with multiple IDX MLS's. It does not work correctly with multiple IDX MLS's. I spent 60 hours and over $5000. of monthly fees trying to get it to work and finally gave up. CAUTION: Almost impossible to cancel, they will keep referring you to a cancellation procedure online that does not work. You are not allowed to talk with anyone in the billing department. I had to cancel my credit card to stop the monthly charges.
Heather
Hospitality, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
User Friendliness
Im very impressed and chime is now widely accepted and I can use it with many other apps by link. Or seperate by routing vs card. I really am pleased and its now my primary.
PROSIts a breeze. Anything you need to accomplish is right there and easy to find. No searching thru drop downs to find answers or functions. Its super secure, I had an app linked that was hacked. Chime was safe and had no attempt.
CONSI was not sure it was real at first but I tried it out of necessity and did the download. I have no cons, its easy, secure and you can modify any and all notifications.
Reason for choosing Lofty
Chime is now widely accepted and the options for me as the user are simple, even now as they are becoming an industry powerhouse.
Joseph
Real Estate, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Chime CRM and IDX Website
This CRM/Website is giving me complete control over my database and engagement with clients and leads.
PROSI really like the ease of use and support to from CHime to onboard with their CRM and Website. Chime was very responsive and made sure that my onboarding went smooth. I really like the website and the tools to engage leads to convert.
CONSNone at this point. I really dont have anything negative to say about Chime. It has really taken my business to the next level.
Reasons for switching to Lofty
Reliability of the software is why I switched away from KvCore.
kim
Real Estate, 1 employee
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2024
Problematic Scam
Nothing. There has not been a single positive moment since signing up with LOFTY.COM
CONSLofty seems to be falling apart. Unfortunately, I signed up for lofty with the expectation that they will offer everything that the sales person told me they would. When I was not satisfied after the first couple of weeks it seemed to get worse. My expressing my dissatisfaction only led to them becoming less willing to help are evasive of my attempts to contact them for support. I never received a response from their support team despite multiple attempts to contact. The person who was supposed to be assigned to my account wasn't responding to media email but then started texting me through multiple different and random numbers. Finally, after asking for cancellation multiple times, I was threatened with the "you signed a one year contract that is legally binding" despite their inadequacies in making any effort to help me actually use the database. Unfortunately, lofty has required me to contact my attorney to move forward with a solution that doesn't include my dumping thousands of dollars into a system that doesn't work. I would highly recommend against this company.
Michele
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2019
Chime is worth it if you use it
Overall, Chime has been a good CRM. I find that not many people in are area are using Chime and it gives us a heads up in our market.
PROSI like the ease of use. About 75% of the leads are willing to talk to us. Chime makes it cold calling easy, we know the people who are registered on our Chime site are interested in learning their house value or interested in purchasing a place. Makes calling easier.
CONSThere is some data that we are not able to export with out requesting it from our account executive. Such as partial seller leads. Sometimes the leads coming in are way outside of our set range. For instance, we are in MA and the leads are for FL.
Billee
Real Estate, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Real Estate CRM and website
User friendly, professional looking landing pages, CRM, & other tools to grow your business. Ability to send mass emails which appear personal.
CONSAd spend is a little high for the quality of the leads you receive, but I have found that to be the norm with most internet leads.
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2022
One of the best CRM software
It's has digital marketing tools and AI powered automation. I like the software too because it's helps in streaming sales funnels
CONSI have not seen any fault or back drop with the use of this very software, so for now I don't have any reservations about the software yet.
Anonymous
51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2019
Chime review
Overall, I’ve had a good experience with Chime.
PROSI really like the app. It’s easy to use and I really like the design of it and my debit card. I was able to get approved for an account easily.
CONSHopefully, it’ll have a feature where you can add money from another card like PayPal does. Otherwise, I have no complaints.
Gary
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed January 2020
Chime is long of features-very few work
We have been throught no fewer than 7 or 8 success managers. I had t quit working it so I could finally go get some sales.
PROSSmart plans-after one year, will not automatically start. Do no move to next plan as designed. Importation was terrible. On boarding we had hundreds of hours trying to get it to work. We have had 4 "success" managers in the past 7 weeks. Does not work as they say. I can honestly say, we have spent over $5500 on Chime monthly fees, and hundreds of hours. Not responsible for one sale. In fact, i can say that they have slowed my business. I DO NOT RECOMMEND YET. I have not given up, but I should have.
CONSEXTREMELY FEATURE RICH AND YOU DO NOT HAVE ANY IDEA IF THEY WORK OR NOT...or worse, are they currently working?
Reason for choosing Lofty
THe sales buy promised it would work. It has not worked at all so far. Way to feature rich and there are a tone of bugs.
Reasons for switching to Lofty
I hated kunversion, but it actually worked and I wish I had never left it. Chime has never worked.
Yesselky
Real Estate, 1 employee
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed July 2023
Run stay away
The worst customer service I have ever experience. 3 agents couldn’t turn on my AI and the system is not user friendly. Good luck getting support on the phone they rush you off and say I have another call and they say click the ? to the right and it will show you tutorials. I watched a few and had questions but had to wait another 4 days to get someone on the phone to be rushed off again. The worst company! Stay away it’s a waste of money
Reasons for switching to Lofty
I needed AI
Ndongmbu
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2021
Chime Review
It's a wonderful experience especially with small scale companies that helps not only in transactions but also in communication.
PROSChime software is easy to assess. It has no Hidden fees attached to transactions and transactions are really fast. Also if you make a mistake you account will not be easily freezed unlike others
CONSChime has high deposit fees for cash deposition which sometimes makes things difficult
Jordan
Construction, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Chime Banking
Chime banking is very easy to use. Download the software on Google play and sign up for your bank account. It takes only a few minutes to sign up. Banking is free. Checking and savings. If you need to do direct deposit they've got this available for you right away as well. Customer support is available, free and easy to use. They send you notifications and text alerts to notify you of your account being used and if your account is used in a unfamiliar way, they will notify you of this as well to ensure their is no one accessing your bank information.
CONSThe least thing I'd say I like about Chime is there is no banking local where I can go into a bank and do my banking if I so choice to.
Molly
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2018
Excellent for my busy day
We like the redesign, but don't love that it isn't as easy to quickly view someone's smart plans.
PROSI love that I can leave the office and leave my assistant with the ability to see all conversations and client history in order to pick up anywhere I leave off. Chime is great for seamless contact and helping to remember the details on everyone.
CONSIt would be great if to be able to sort lists of contacts by date added. The tags feature also does not seem incredibly helpful without the ability to view all tags at a glance when looking at a list view of the clients.
Michael
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2023
Worst CRM in the biz
Terrible. I've had many, many problems and customer support is awful to deal with. They are terrible about getting back to me, all but impossible to reach, and not able to fix problems, even at a basic level. Stay away from this CRM
PROSNot one thing. It offers basic functionality but the customer support is so bad, nothing is worth it.
CONSCustomer support is by far, without a doubt, the absolute WORST I have ever experienced.
Reasons for switching to Lofty
not sure; i should have stayed
Shawn
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2017
Simple and easy to use
Easy to use, powerful and the efficient
PROSVery easy and straightforward CRM. I am a single user in our company and wanted a CRM to get started and this was the perfect cost efficient one for basic needs. Haven't explored all the functionalities yet though.
CONSNo built in transaction management part, needs connect with other vendors. At present I can find BrokerMint integrated, but I think it's best to connect more.
Juan
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Definitely a great tool to have.
Reminders! My follow up was horrible. I am still working on it and this is definitely a big help.
PROSWhat I like most about this software is the fact that it's an all in one tool. Lead gen, CRM, mass e-mailer.
CONSThat I am unable to integrate my Yahoo account. That is probably the only con I have to say about this product.
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed July 2023
do not get chime
horrible. don't do it
CONSi don't like anything about chime. the phone number on the back of my card routed me to a MEDICARE service. I said I was calling about CHIME, they said it was a glich.... I don't want my money in a GLICH. done. Just get a local Credit Union.
Brian
Verified reviewer
Real Estate, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2022
Chime real estate CRM review
Overall, very pleased. The annual cost is well worth it. would recommend to my colleagues .
PROSI like most the lead generation, activity tracking. The dashboard is great to keep an eye on activity.
CONSSometimes on my android device screen gets garbled, I dont know if its a software problem or my phone settings.
John
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed February 2020
Run do not walk
Very disappointed. Was told I could cancel at any time but can not get them to stop billing me.
PROSInitial uploading seemed to be very customer service oriented.
CONSReceived leads daily but have a high suspicion that none of them were legit. Did not receive one response from the leads. When I made the decision to cancel they have given me the run around and have charged me 2 extra months despite asking to cancel.
Tamra
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2017
Great Experience
They were very helpful getting everything set up and it has been super helpful as my company and client base are growing.
CONSThere are a few categories that I wish it had that would be helpful. But for now I keep that information in the notes section but would like to have a place to keep it so that I don't have to scroll through the notes to find it.
John
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2017
Website looks good but not seeing the leads I hoped for
Website looks good but wanted to see leads that I am not seeing not sure what more I should do would like a call from chime checking on progress but it hasn't happened
CONSSeems ok to me not enough leads though not sure what more I should do would like chime to follow up and see how things are going but that's not happened
Candice
Photography, 1 employee
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed June 2021
Pleased Customer
The ease of it all. The mobile app and all ots features esp the ability to lock your card
CONSNothing ready pretty satisfied with chime
Reasons for switching to Lofty
Better