Lofty
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Most Helpful Reviews for Lofty
1 - 5 of 85 Reviews
Ali
Restaurants, 2 - 10 employees
Used unspecified
OVERALL RATING:
5
Reviewed November 2023
Chime An Organizational Necessity.
Mary
Verified reviewer
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Serious Realtors' CRM
Works equally as well for single Realtors as Teams. Incorporates everything you need to works with clients including texting, emailing and calls inside the software. It's really a one-stop-shop for my real estate business.
PROSTotally Realtor centric . If you have a team it has a Team Dashboard showing how many leads and how effectively they are being handled. Includes goals, easy to read analytics and property search for buyers and sellers. Chime also set up my website - now has a 'coming soon' feature for listings that is so easy to use. Great customer support, super responsive and helpful.
CONSIt's many amazing features means you have to learn the product, but Chime makes it much easier as there is a 'Show me how' instruction that walks you through whatever it is you're trying to do, step-by-step. Love it!
Ali
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
CHIME is the best CRM
Chime is an awesome CRM it beats out all the competitors with its integrations and consistent updates and improvements.
PROSThe lead management and system integrations are unmatched.
CONSChime tends to crash after every update. There is always a new glitch and support is not helpful.
Reasons for switching to Lofty
Integrations and utility was better at CHIME.
Stacy
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed April 2023
Multi-IDX integration does not work. I did not try one IDX, as I belong to 4 MLS's
Rarely can you talk with customer service. It is like they do not understand as they will send back a message the problem has been fixed, but it has not been fixed. Major problems with market reports, areas, format on mobile phones, multi-MLS IDX searches. Not worth your time or money.
PROSCRM appears to be good, but with the IDX and website problems, your customers will never use the website.
CONSThe IDX and website problems go on and on . . . Customer service is fairly responsive, but they never follow through, they seem to never really understand the problem, even after I spend hours sending examples, videos, screen shots, and more to help them understand. I spent over $5000. (12 months) on my dime trying to work with Chime to fix the problems. It plain does not work. You will lose all customers from your site as it does not work as advertised, confuses customers, and once they realize it, they never come back.
Reason for choosing Lofty
They said the website would work with multiple IDX MLS's. It does not work correctly with multiple IDX MLS's. I spent 60 hours and over $5000. of monthly fees trying to get it to work and finally gave up. CAUTION: Almost impossible to cancel, they will keep referring you to a cancellation procedure online that does not work. You are not allowed to talk with anyone in the billing department. I had to cancel my credit card to stop the monthly charges.
Heather
Hospitality, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
User Friendliness
Im very impressed and chime is now widely accepted and I can use it with many other apps by link. Or seperate by routing vs card. I really am pleased and its now my primary.
PROSIts a breeze. Anything you need to accomplish is right there and easy to find. No searching thru drop downs to find answers or functions. Its super secure, I had an app linked that was hacked. Chime was safe and had no attempt.
CONSI was not sure it was real at first but I tried it out of necessity and did the download. I have no cons, its easy, secure and you can modify any and all notifications.
Reason for choosing Lofty
Chime is now widely accepted and the options for me as the user are simple, even now as they are becoming an industry powerhouse.